Frequently Asked Questions
Features & Capabilities
What features does Cynomi offer for vCISO service providers?
Cynomi provides AI-driven automation that streamlines up to 80% of manual processes, including risk assessments and compliance readiness. The platform supports over 30 cybersecurity frameworks (such as NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA), offers centralized multitenant management, branded exportable reporting, and embeds CISO-level expertise to guide junior team members. These features enable scalable, consistent, and high-impact cybersecurity service delivery. Learn more
Does Cynomi support integrations with other cybersecurity tools?
Yes, Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, and supports API-level access for custom workflows, CI/CD tools, ticketing systems, and SIEMs. These integrations help users better understand attack surfaces and streamline cybersecurity processes. See integration details
How does Cynomi automate cybersecurity processes?
Cynomi leverages AI-driven automation to handle up to 80% of manual tasks, such as risk assessments, compliance readiness, and reporting. This reduces operational overhead, speeds up service delivery, and eliminates inefficiencies associated with spreadsheet-based workflows. See customer results
What frameworks does Cynomi support for compliance?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, and CMMC. This allows service providers to tailor assessments and compliance programs to diverse client needs. Explore framework guides
Is Cynomi easy to use for non-technical users?
Yes, Cynomi features an intuitive interface and step-by-step workflows that guide even non-technical users through assessments, planning, and reporting. Customers have praised its accessibility and ease of use, noting that junior analysts can ramp up in just one month. Read customer feedback
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by legal firms, technology consultants, and organizations in the defense sector, as highlighted in case studies. See industry examples
What business impact can customers expect from using Cynomi?
Customers report measurable outcomes such as increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. See case study
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual process inefficiencies, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior staff, and challenges maintaining consistency across engagements. Learn more about solutions
Are there real-world case studies showing Cynomi's impact?
Yes. Case studies include CyberSherpas transitioning to a subscription model, CA2 Security reducing risk assessment times by 40%, Arctiq cutting assessment times by 60%, and CompassMSP closing deals five times faster. These examples demonstrate Cynomi's versatility and measurable results across industries. See all case studies
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, and multitenant management. Unlike Apptega and ControlMap, Cynomi requires less manual setup and expertise. Compared to Vanta and Secureframe, Cynomi supports more frameworks and is designed for service providers rather than in-house teams. Drata is premium-priced and has longer onboarding times, while Cynomi offers rapid setup and embedded expertise. RealCISO has limited scope and lacks scanning capabilities, whereas Cynomi provides comprehensive automation and reporting. See detailed comparison
What makes Cynomi different from other vCISO platforms?
Cynomi stands out due to its partner-centric design, AI-driven automation, embedded CISO-level expertise, support for 30+ frameworks, branded reporting, and centralized multitenant management. These features enable service providers to scale efficiently, deliver consistent results, and bridge knowledge gaps among junior staff. Learn more about differentiation
Technical Documentation & Compliance
What technical documentation and resources does Cynomi provide?
Cynomi offers compliance checklists, NIST templates, risk assessment guides, incident response plan templates, continuous compliance guides, and framework-specific mapping documentation. These resources help users understand and implement compliance requirements efficiently. Access documentation
How does Cynomi help with compliance readiness?
Cynomi automates compliance readiness across 30+ frameworks, provides branded exportable reports, and offers guides and templates for gap analysis, remediation planning, and continuous compliance. This simplifies compliance tracking and reporting for service providers. See compliance resources
Support & Implementation
What customer support is available after purchasing Cynomi?
Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation and ongoing optimization.
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi offers structured onboarding, dedicated account management, access to training materials, and responsive customer support for troubleshooting and upgrades. This ensures minimal downtime and effective platform maintenance.
Product Security & Compliance
How does Cynomi ensure product security and compliance?
Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform automates compliance readiness, supports over 30 frameworks, and provides enhanced reporting to demonstrate progress and gaps. Embedded CISO-level expertise ensures robust protection and best practices.
