Frequently Asked Questions

Asset Management Fundamentals

What is asset management and why is it important for cybersecurity?

Asset management is the process of identifying, tracking, and managing all assets within an organization. It is a critical first step for MSPs, MSSPs, and vCISOs aiming to offer cybersecurity services, as it provides a clear inventory of what needs to be protected. Effective asset management helps maintain security, ensure compliance, and support business resilience by forming the foundation for risk assessment and strategic planning. Without it, organizations risk breaches, unnoticed vulnerabilities, and compliance gaps, making incident response chaotic and ineffective.

How does asset management support compliance and regulatory requirements?

Asset management is essential for meeting regulatory standards and cybersecurity insurance requirements. Many regulations, such as ISO/IEC 27001, NIST Cybersecurity Framework, GDPR, and HIPAA, require documented proof of asset tracking and accountability. Insurers also look for robust asset management practices when assessing risk coverage. Failure to meet these requirements can result in penalties or difficulties obtaining coverage. Asset management ensures organizations meet legal and contractual duties and strengthens their overall security posture.

Why is asset management considered the cornerstone of a cybersecurity program?

Asset management is intrinsically linked to every component of a cybersecurity program. It enables continuity planning by ensuring critical systems are prioritized during recovery and helps apply effective security controls by identifying what assets need protection. For vCISOs, demonstrating how asset management integrates with the organization’s overall security strategy is essential for delivering holistic cybersecurity leadership. As the saying goes, "You can’t protect what you don’t know."

Features & Capabilities

What key features does Cynomi offer for asset management and cybersecurity?

Cynomi provides AI-driven automation that automates up to 80% of manual processes, including risk assessments and compliance readiness. The platform supports over 30 cybersecurity frameworks (such as NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA), offers centralized multitenant management, embedded CISO-level expertise, branded exportable reporting, and a security-first design that links assessment results directly to risk reduction. These features enable MSPs, MSSPs, and vCISOs to deliver scalable, consistent, and high-impact cybersecurity services efficiently. Learn more

Does Cynomi support integrations with other cybersecurity tools?

Yes, Cynomi supports a wide range of integrations to enhance functionality and streamline processes. These include scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as native integrations with cloud platforms such as AWS, Azure, and GCP. The platform also offers API-level access for custom workflows and integrations with CI/CD tools, ticketing systems, and SIEMs. Source

Does Cynomi offer API access?

Yes, Cynomi provides API-level access as part of its integration capabilities. This allows for extended functionality and custom integrations to suit specific workflows and requirements. For more details about the API and its documentation, contact Cynomi directly or refer to their support team.

Product Performance & Business Impact

What measurable business outcomes can customers expect from using Cynomi?

Customers report significant improvements such as increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster using Cynomi, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. Cynomi's automation enables faster service delivery and sustainable growth without increasing resources. CompassMSP Case Study

How do customers rate the ease of use of Cynomi's platform?

Cynomi is consistently praised for its intuitive and well-organized interface. Customers like James Oliverio, Founder and CEO of ideaBOX, state that assessing a customer’s cyber risk posture is effortless with Cynomi. The platform’s 'paint-by-numbers' process makes it easy to uncover vulnerabilities and build actionable plans. Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. Compared to competitors like Apptega and SecureFrame, Cynomi is highlighted as more user-friendly and accessible for non-technical users. Source

Use Cases & Industries

Who can benefit from using Cynomi?

Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by organizations in the legal industry, technology consulting, defense sector, and cybersecurity service providers. Case studies include a 100-employee legal firm, CyberSherpas, CA2 Security, Secure Cyber Defense, Arctiq, and CompassMSP. These organizations have leveraged Cynomi to streamline compliance, reduce assessment times, and transition to subscription models. Testimonials

What are some real-world use cases and case studies for Cynomi?

CyberSherpas transitioned from one-off engagements to a subscription model using Cynomi, simplifying work processes. CA2 Security upgraded their security offering and reduced risk assessment times by 40%. Arctiq leveraged Cynomi for risk and compliance assessments, reducing assessment times by 60%. CompassMSP closed deals five times faster. These case studies demonstrate Cynomi’s versatility and measurable impact across industries. Case Studies

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, while competitors like Apptega and Vanta serve broader markets or focus on in-house teams. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports over 30 frameworks, providing greater flexibility and scalability. It features centralized multitenant management, branded reporting, and a security-first design. Competitors often require more manual setup, user expertise, or have limited framework support. Cynomi’s rapid onboarding and intuitive interface are highlighted as advantages over premium-priced or complex alternatives. Source

Security & Compliance

How does Cynomi address product security and compliance?

Cynomi automates up to 80% of manual processes, supports compliance readiness across 30+ frameworks, and prioritizes security over mere compliance. The platform links assessment results directly to risk reduction, provides branded exportable reports, and embeds CISO-level expertise to ensure robust protection against threats. These features demonstrate Cynomi’s commitment to delivering enterprise-grade security and compliance solutions that are efficient, scalable, and tailored to diverse client needs.

What technical documentation and compliance resources are available for Cynomi users?

Cynomi provides extensive technical documentation and compliance resources, including guides for NIS 2 Directive, CMMC 2.0, NIST Compliance Checklists, Risk Assessment Templates, Continuous Compliance Guides, and framework-specific mapping documentation. These resources help users understand compliance requirements, streamline risk assessments, and prepare for audits. For example, the NIST Compliance Checklist and CMMC Compliance Checklist are available for detailed compliance mapping. Continuous Compliance Guide

Support & Implementation

What customer service and support does Cynomi offer after purchase?

Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support. Each customer is assigned an account manager for ongoing assistance, upgrades, and maintenance. Support is available during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure customers can maintain and optimize their use of Cynomi’s platform.

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi offers a structured onboarding process, dedicated account management, and access to training materials for basic troubleshooting. Prompt customer support is available to resolve issues and minimize downtime. These services collectively ensure customers receive the necessary support to maintain and optimize their use of Cynomi’s platform.

Pain Points & Problems Solved

What core problems does Cynomi solve for service providers?

Cynomi addresses time and budget constraints by automating up to 80% of manual processes, enabling faster and more affordable engagements. It eliminates inefficiencies from spreadsheet-based workflows, allows scalable vCISO services without increasing resources, simplifies compliance and reporting, bridges knowledge gaps for junior team members, and ensures consistent service delivery through standardized workflows. These capabilities empower service providers to deliver enterprise-grade cybersecurity services efficiently and achieve measurable business outcomes.

What pain points do Cynomi customers commonly face?

Customers often struggle with time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement and delivery tools, knowledge gaps among junior team members, and challenges maintaining consistency across engagements. Cynomi’s automation, standardized workflows, and embedded expertise directly address these pain points, enabling faster, more consistent, and cost-effective service delivery.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Chapter 1: Introduction to Asset Management

Asset management is a critical first step of any cybersecurity management process for MSPs and MSSPs aiming to offer vCISO services. It provides a clear inventory of what needs to be protected, forming the foundation for effective risk assessment and strategic planning.

It involves identifying, tracking, and managing all assets within an organization to maintain security, ensure compliance, and support business resilience. This foundational practice helps vCISOs to build a robust cybersecurity strategy that aligns with broader business goals.

What is Asset Management and Why is it Important? 

An asset management program helps define what resources exist, who is responsible for them, and how they are maintained. Understanding and managing assets effectively is essential for maintaining security and mitigating risk. Without a clear understanding of what assets exist and how they are secured, breaches can occur, vulnerabilities go unnoticed, and compliance gaps emerge, making incident response chaotic and ineffective. Asset management also ensures that compliance requirements are met and lays the groundwork for other security programs.

Asset Management is the cornerstone of every security program

 

You can’t protect what you don’t know. Asset management is a cornerstone of the overall cybersecurity strategy and is intrinsically linked to every other component of a cybersecurity program (for an overview of the 11 strategic security programs, go to Course 1).

For example, continuity planning relies on up-to-date asset information to ensure critical systems are prioritized during recovery. Similarly, the effectiveness of security controls is dependent on knowing what assets need protection and how those controls are applied. For vCISOs, demonstrating how asset management integrates with the organization’s overall security strategy is essential to delivering holistic cybersecurity leadership.

Review Course 1
It’s critical for regulatory compliance and cybersecurity insurance
Asset management may be required