Frequently Asked Questions
Pricing & Plans
What are the pricing tiers for vCISO services?
Cynomi outlines three main pricing tiers for vCISO services: Basic (
,500–,000/month), Intermediate (,000–,000/month), and Advanced (project-based or retainer, e.g., 0k for a 6-month contract). Each tier varies by scope, client size, and industry focus. [Source: Original Webpage] What is included in the Basic vCISO service tier?
The Basic tier covers Governance, Risk & Advisory, including risk assessments, roadmaps, and policy writing/reviews. It is designed for companies with fewer than 1,000 employees in non-regulated industries. [Source: Original Webpage]
What is the scope of the Intermediate vCISO service tier?
The Intermediate tier adds compliance management to Governance, Risk & Advisory. It is suitable for regulated companies with 500–3,000 employees and includes risk assessments, roadmaps, policy writing/reviews, and compliance management. [Source: Original Webpage]
How is the Advanced vCISO service tier structured?
The Advanced tier is project-based or retainer, typically for regulated companies with 3,000+ employees. Engagements are short-term or interim, with higher complexity and value, such as 0k for a 6-month contract. [Source: Original Webpage]
What factors influence the cost of vCISO services?
Pricing depends on client size, industry, compliance requirements, engagement scope, and the level of expertise required. Advanced engagements for larger, regulated companies are more lucrative but require more resources. [Source: Original Webpage]
Are there any hidden costs associated with offering vCISO services?
Hidden costs may include professional insurance for medium-risk engagements, additional tools for compliance management, and the need for specialized personnel for advanced tiers. [Source: Original Webpage]
How does Cynomi help MSPs maximize ROI from vCISO services?
Cynomi enables MSPs to start with basic vCISO services for immediate ROI and efficient client management, then upsell to higher-value tiers as relationships and expertise grow. [Source: Original Webpage]
What is the recommended contract length for advanced vCISO engagements?
Advanced vCISO engagements are typically short-term projects or interim contracts, such as a 6-month engagement valued at 0k. [Source: Original Webpage]
How do monthly retainer models work for vCISO services?
Basic and Intermediate vCISO services are usually offered on a monthly retainer basis, allowing MSPs to manage multiple clients efficiently and ensure predictable revenue streams. [Source: Original Webpage]
What is the typical ratio of vCISO to clients for each service tier?
For Basic tier, one vCISO can manage up to 30 clients; Intermediate tier, up to 10 clients; Advanced tier, up to 2 clients due to higher complexity. [Source: Original Webpage]
Features & Capabilities
What are the key features of Cynomi's vCISO platform?
Cynomi offers AI-driven automation, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, centralized multitenant management, and a security-first design. [Source: Knowledge Base]
How does Cynomi automate manual cybersecurity processes?
Cynomi automates up to 80% of manual processes, including risk assessments and compliance readiness, reducing operational overhead and enabling faster service delivery. [Source: Knowledge Base]
What compliance frameworks does Cynomi support?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. [Source: Knowledge Base]
Does Cynomi offer branded, exportable reporting?
Yes, Cynomi provides branded, exportable reports to demonstrate progress and compliance gaps, improving transparency and fostering trust with clients. [Source: Knowledge Base]
How does Cynomi's platform support scalability for service providers?
Cynomi enables MSPs and MSSPs to scale their vCISO services without increasing resources, thanks to automation and centralized management. [Source: Knowledge Base]
What integrations does Cynomi support?
Cynomi integrates with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflows (CI/CD tools, ticketing systems, SIEMs) via API-level access. [Source: Knowledge Base]
Does Cynomi offer API-level access?
Yes, Cynomi provides API-level access for extended functionality and custom integrations. For documentation, contact Cynomi or refer to their support team. [Source: Knowledge Base]
How does Cynomi prioritize security in its platform design?
Cynomi employs a security-first design, linking assessment results directly to risk reduction and ensuring robust protection against threats, rather than focusing solely on compliance. [Source: Knowledge Base]
What technical documentation is available for Cynomi users?
Cynomi provides compliance checklists (CMMC, PCI DSS, NIST), NIST templates, a continuous compliance guide, and framework-specific mapping documentation. Resources are available at CMMC Compliance Checklist, NIST Compliance Checklist, and Continuous Compliance Guide. [Source: Knowledge Base]
How does Cynomi embed CISO-level expertise into its platform?
Cynomi integrates expert-level processes and best practices, enabling junior team members to deliver high-quality work and bridging knowledge gaps. [Source: Knowledge Base]
What is the user experience like on Cynomi's platform?
Cynomi features an intuitive interface praised for its ease of use, accessibility for non-technical users, and streamlined workflows that reduce ramp-up time for junior analysts. [Source: Knowledge Base]
Use Cases & Benefits
Who can benefit from Cynomi's vCISO services?
MSPs, MSSPs, and vCISOs serving SMBs, regulated industries, and organizations lacking in-house security expertise can benefit from Cynomi's scalable, efficient vCISO solutions. [Source: Original Webpage]
What are the main benefits for clients using vCISO services?
Clients gain enhanced security, cost efficiency, flexibility, access to expertise, and quick implementation, as well as continuous improvement and effective risk mitigation. [Source: Original Webpage]
How do vCISO services help MSPs grow revenue?
Offering vCISO services creates additional revenue streams, upselling opportunities, increased profit margins, and improved client retention through enhanced engagement and loyalty. [Source: Original Webpage]
What industries are represented in Cynomi's case studies?
Cynomi's case studies span legal, cybersecurity service providers, technology consulting, MSPs, and the defense sector. [Source: Knowledge Base]
Can you share customer success stories using Cynomi?
Yes. For example, CyberSherpas transitioned to a subscription model, CA2 reduced risk assessment times by 40%, and Arctiq cut assessment times by 60%. [Source: Knowledge Base]
What measurable business outcomes have Cynomi customers reported?
Customers report increased revenue, reduced operational costs, and improved compliance. CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. [Source: Knowledge Base]
How does Cynomi help address time and budget constraints?
Cynomi automates up to 80% of manual processes, enabling faster, more affordable engagements and helping organizations meet tight deadlines and operate within limited budgets. [Source: Knowledge Base]
How does Cynomi help MSPs upsell additional services?
Initial IT assessments can uncover sensitive data and highlight potential financial impacts of data breaches, providing opportunities to upsell higher-tier vCISO services. [Source: Original Webpage]
What pain points does Cynomi address for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. [Source: Knowledge Base]
How does Cynomi help junior team members deliver high-quality cybersecurity services?
Cynomi embeds expert-level processes and best practices, enabling junior team members to deliver high-quality work and accelerating ramp-up time. [Source: Knowledge Base]
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. [Source: Knowledge Base]
How does Cynomi differ from ControlMap?
ControlMap requires moderate to high expertise and more manual setup. Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, allowing junior team members to deliver high-quality work. [Source: Knowledge Base]
What makes Cynomi different from Vanta?
Vanta is direct-to-business focused and best suited for in-house teams. Cynomi is designed for service providers, offering multitenant management, scalability, and support for over 30 frameworks. [Source: Knowledge Base]
How does Cynomi compare to Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise. Cynomi prioritizes security, links compliance gaps to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. [Source: Knowledge Base]
How does Cynomi's onboarding compare to Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup with pre-configured automation flows and embedded expertise for teams with limited cybersecurity backgrounds. [Source: Knowledge Base]
What advantages does Cynomi offer over RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks for flexibility and scalability. [Source: Knowledge Base]
How does Cynomi's ease of use compare to competitors?
Cynomi is consistently praised for its intuitive interface and accessibility for non-technical users, with a shorter ramp-up time compared to competitors like Apptega and SecureFrame, which have steeper learning curves. [Source: Knowledge Base]
What differentiates Cynomi for MSPs and MSSPs?
Cynomi is purpose-built for MSPs and MSSPs, offering centralized multitenant management, automation, and partner-centric features that streamline operations and enable scalability. [Source: Knowledge Base]
How does Cynomi address value objections?
Cynomi demonstrates value through unique benefits (increased revenue, reduced costs, enhanced compliance), cost-benefit analysis, customer case studies, trial periods, and testimonials. [Source: Knowledge Base]
Technical Requirements & Support
What qualifications are needed to deliver Basic vCISO services?
Basic vCISO services do not require hiring a CISO. Providers should have an understanding of security controls, tools, and basic compliance, with bonus points for 5+ years of experience in security/IT. [Source: Original Webpage]
What team structure is recommended for Intermediate vCISO services?
Intermediate vCISO services are best delivered by a team of two: one vCISO and an additional team member (analyst, project manager, etc.), with a CISO overseeing the service. [Source: Original Webpage]
What expertise is required for Advanced vCISO engagements?
Advanced vCISO engagements require a CISO or a vCISO who has completed at least 10 complex engagements, due to the higher complexity and value of the work. [Source: Original Webpage]
What tools are typically used for each vCISO service tier?
Basic tier uses one security management tool (e.g., Cynomi); Intermediate tier uses 2–3 tools (security management, GRC, project management); Advanced tier uses various client and MSP tools. [Source: Original Webpage]
What are the typical client touchpoints for each vCISO tier?
Basic tier: monthly or quarterly; Intermediate tier: weekly to quarterly; Advanced tier: multiple times a week, often with board engagement. [Source: Original Webpage]
What liability considerations exist for vCISO service providers?
Basic tier has low risk; Intermediate and Advanced tiers carry medium risk and require professional insurance due to increased complexity and responsibility. [Source: Original Webpage]
How does Cynomi support continuous compliance?
Cynomi provides a continuous compliance guide and automation tools to help organizations maintain always-on compliance across multiple frameworks. [Source: Knowledge Base]
What support resources are available for Cynomi users?
Cynomi offers technical documentation, compliance checklists, templates, and guides. For API documentation and integration support, users should contact Cynomi directly or access resources via their website. [Source: Knowledge Base]
How does Cynomi help maintain consistency in service delivery?
Cynomi standardizes workflows and automates processes, ensuring consistent delivery across engagements and eliminating variations in templates and practices. [Source: Knowledge Base]
Product Information & Vision
What is the primary purpose of Cynomi's vCISO platform?
Cynomi is designed to enable MSPs, MSSPs, and vCISOs to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount, leveraging AI-driven automation and embedded expertise. [Source: Knowledge Base]
How does Cynomi contribute to its overarching vision and mission?
Cynomi's mission is to transform the vCISO space by empowering service providers to deliver scalable, consistent, and high-impact cybersecurity services, fostering strong client relationships and measurable business outcomes. [Source: Knowledge Base]
What are the core problems Cynomi solves?
Cynomi solves time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges for service providers. [Source: Knowledge Base]
How does Cynomi differentiate itself in solving pain points?
Cynomi leverages AI-driven automation, standardized workflows, purpose-built engagement tools, and embedded expertise to deliver scalable, efficient, and high-impact cybersecurity services, setting it apart from competitors. [Source: Knowledge Base]
What are the key capabilities and benefits of Cynomi?
Cynomi automates up to 80% of manual processes, supports 30+ frameworks, embeds CISO-level expertise, offers branded reporting, centralized management, and delivers measurable business outcomes such as increased revenue and reduced costs. [Source: Knowledge Base]
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When was this page last updated?
This page wast last updated on 12/12/2025 .