Product Analyst

About us

Cynomi is a fast-growing, Silicon Valley VC-backed cybersecurity startup. Experiencing massive growth over the past year, our SaaS product is used by hundreds of service providers worldwide.

Operating across three continents, Cynomi is leading the vCISO (virtual Chief Information Security Officer) market category with rapidly growing demand for its AI-powered vCISO platform, which empowers service providers (MSPs and MSSPs) to provide high quality cybersecurity services to their customers.

Job Description:

We are seeking a talented and driven Data Analyst to join our team. This role is crucial as we build out our data capabilities from the ground up. The ideal candidate will have the technical skills and experience necessary to create and implement data processes to measure usability and workflows, helping the product team improve the product’s success. This role will also involve generating data for other departments, such as customer success, sales, and management.

Key Responsibilities:

• Transform vast amounts of data into meaningful insights and actionable recommendations.
• Analyze product performance and usability to identify strengths and weaknesses.
• Work with the product team to measure product success and identify areas for improvement.
• Collaborate with product and R&D teams to gather data requirements, deliver solutions, plan and design queries, and communicate with the development team to address data gaps and improve or implement new data processes.
• Design and create dashboards and reports to visualize data and insights.
• Generate data and insights for other departments, including customer success, sales, operations and management.
• Act as the sole data analyst in the company, with the potential for significant growth and impact.

Required Skills and Experience:

• Minimum of three years of experience as a product analyst being part of a product team, preferably in a startup environment.
• Experience with data mining and data fusion from various data bases and technologies.
• Proficiency in Python, SQL and Excel; familiarity with Elastic and Superset is a plus.
• Strong analytical and problem-solving skills, with an independent and proactive learning approach.
• Excellent communication skills to ask insightful questions and present findings to various stakeholders.
• Proven ability to collaborate effectively with development teams.
• Bachelor’s degree in Industrial Engineering, Management, or a related field.
• Background in cybersecurity – advantage.