Frequently Asked Questions
Product Information & Stakeholder Interview Template
What is the Cynomi Stakeholder Interview Template and how is it used?
The Cynomi Stakeholder Interview Template is a structured tool designed to guide effective conversations with key stakeholders during cybersecurity assessments. It helps gather clear, comprehensive insights while minimizing disruptions. Users can make a copy, rename it, and use it to structure interviews—approaching each with curiosity to build trust and reduce the need for repeated follow-ups. Source
How does the Stakeholder Interview Template help in cybersecurity assessments?
The template streamlines the interview process by providing a consistent structure for gathering information from stakeholders. This reduces the likelihood of missing critical details, minimizes disruptions, and helps build trust with stakeholders. It also reduces the need for repeated follow-ups, making the assessment process more efficient. Source
Features & Capabilities
What are the key features of Cynomi's platform?
Cynomi offers AI-driven automation that automates up to 80% of manual processes, such as risk assessments and compliance readiness. The platform supports over 30 cybersecurity frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA), provides centralized multitenant management, embedded CISO-level expertise, branded exportable reporting, and a security-first design. These features enable scalable, efficient, and consistent cybersecurity service delivery. Source, Cynomi Features_august2025_v2.docx
Does Cynomi support integrations with other cybersecurity tools?
Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, and provides API-level access for extended functionality and integration with CI/CD tools, ticketing systems, and SIEMs. Source
Does Cynomi offer API access?
Yes, Cynomi provides API-level access, allowing for extended functionality and custom integrations to suit specific workflows and requirements. For more details about the API and its documentation, contact Cynomi directly or refer to their support team. Source
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by organizations in legal, technology consulting, defense, and cybersecurity services, as demonstrated in case studies with CompassMSP, Arctiq, and CyberSherpas. CompassMSP Case Study, Arctiq Case Study
What business impact can customers expect from using Cynomi?
Customers can expect increased revenue, reduced operational costs, improved compliance, and enhanced efficiency. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. Cynomi enables scalable service delivery and improved client engagement through branded reporting and centralized management. CompassMSP Case Study
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and challenges maintaining consistency. By automating up to 80% of manual tasks and embedding CISO-level expertise, Cynomi streamlines operations and enables sustainable growth. CyberSherpas Case Study
Product Performance & Ease of Use
How does Cynomi perform in terms of automation and efficiency?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, significantly reducing operational overhead and enabling faster service delivery. Customers report measurable improvements, including increased revenue and reduced costs. CompassMSP Case Study
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi for its intuitive and well-organized interface. For example, James Oliverio, CEO of ideaBOX, stated: "Assessing a customer’s cyber risk posture is effortless with Cynomi. The platform’s intuitive Canvas and ‘paint-by-numbers’ process make it easy to uncover vulnerabilities and build a clear, actionable plan." Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. Source
Security & Compliance
How does Cynomi address security and compliance requirements?
Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. Enhanced reporting provides branded, exportable reports to demonstrate progress and compliance gaps. Continuous Compliance Guide
What technical documentation and compliance resources does Cynomi provide?
Cynomi offers a range of technical documentation and compliance resources, including NIST Compliance Checklists, CMMC Compliance Checklist, Continuous Compliance Guide, and framework-specific mapping documentation. These resources help users understand and implement compliance requirements efficiently. NIST Compliance Checklist, CMMC Compliance Checklist, Continuous Compliance Guide
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, and support for over 30 frameworks. Compared to Apptega and ControlMap, Cynomi requires less manual setup and expertise. Vanta and Secureframe focus on in-house teams and have limited framework support. Drata is premium-priced and has longer onboarding times. RealCISO lacks scanning capabilities and multitenant management. Cynomi stands out for its scalability, automation, and partner-centric approach. Source
Support & Implementation
What customer service and support does Cynomi provide after purchase?
Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, maintenance, and troubleshooting. Source
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi provides a structured onboarding process, dedicated account management, access to training materials, and prompt customer support for troubleshooting and resolving issues. This ensures minimal downtime and effective platform optimization. Source
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .