How Arctiq Accelerated Time-to-Value

Building a Scalable Security Advisory Practice

Arctiq is a North American MSSP offering security assessments, SOC/XDR services, penetration testing, and vCISO advisory across various industries. To meet growing demand and scale its advisory business, Arctiq set out to build a repeatable, efficient delivery model.

Overcoming Fragmented Processes and Delivery Bottlenecks

Before Cynomi, Arctiq relied on manual spreadsheets, email threads, and custom templates for each engagement. Without a standardized process, assessments became inconsistent, time-consuming, and difficult to scale. These fragmented workflows created significant overhead and frustration. Arctiq needed a single platform that could serve as a unified pane of glass to streamline assessments, improve clarity, and support consistent service delivery.

Implementing Cynomi

Arctiq selected Cynomi for its structured interface, multi-user capabilities, and integrated workflows. Cynomi replaced manual interviews and spreadsheets with automated risk assessments, serving as the foundation for a vCISO service that unified policy management, project tracking, and reporting. The platform also made it easier to expand managed services by giving clients a central dashboard where Arctiq could guide ongoing work. 

“With Cynomi, we delivered up to 80% of a client’s security framework implementation in weeks rather than months,” said Cliff Janzen, VP of Cybersecurity Services. 

Driving Growth and Client Value

By partnering with Cynomi, Arctiq established a scalable foundation for its advisory practice and successfully transformed its vCISO delivery from a series of one-off projects into high-margin, recurring engagements. By accelerating time-to-value and streamlining assessments, the platform expanded team capacity, improved resource utilization, and elevated client engagement and outcomes. 

“Cynomi has done to vCISO services what virtualization and the cloud have done to servers. We’ve made utilization of our resources better,” Janzen explained.