Frequently Asked Questions
Product Information & Purpose
What is Cynomi and who is it designed for?
Cynomi is an AI-powered vCISO platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. (Source)
What is the primary purpose of Cynomi's platform?
The primary purpose of Cynomi is to automate and streamline cybersecurity operations for MSPs, MSSPs, and vCISOs. It acts as a CISO Copilot, automating up to 80% of manual processes such as risk assessments and compliance readiness, and embedding expert-level processes to simplify complex cybersecurity tasks. (Source)
How does Cynomi help MSPs expand their cybersecurity offerings?
Cynomi enables MSPs to mature into strategic security leaders by providing tools for scalable vCISO services, compliance automation, and risk management. The platform helps MSPs close gaps and scale faster with AI-powered support, driving recurring revenue and long-term client loyalty. (Source)
What operational requirements does Cynomi address for MSPs?
Cynomi addresses operational requirements such as staffing, tools, and defined processes. It enables MSPs to align their services with business outcomes, supports financial and sales readiness, and provides the automation needed to scale efficiently. (Source)
How does Cynomi support strategic value for MSPs?
Cynomi helps MSPs shift from technical execution to strategic value by aligning cybersecurity services with measurable business outcomes, such as increased recurring revenue and improved client retention. (Source)
Features & Capabilities
What are the key features of Cynomi's vCISO platform?
Key features include AI-driven automation of up to 80% of manual processes, centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, scalability, and a security-first design. (Source)
Which cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. (Source)
Does Cynomi offer branded, exportable reports?
Yes, Cynomi provides branded, exportable reports that demonstrate progress and compliance gaps, improving transparency and fostering trust with clients. (Source)
How does Cynomi automate manual cybersecurity processes?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, significantly reducing operational overhead and enabling faster service delivery. (Source)
What integrations does Cynomi support?
Cynomi supports integrations with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflows (API-level access, CI/CD tools, ticketing systems, SIEMs). (Source)
Does Cynomi offer API-level access?
Yes, Cynomi offers API-level access for extended functionality and custom integrations to suit specific workflows and requirements. (Source)
How does Cynomi prioritize security in its platform design?
Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction, ensuring robust protection against threats. (Source)
Is Cynomi easy to use for non-technical users?
Yes, Cynomi features an intuitive interface and step-by-step guidance, making it accessible even for non-technical users and junior team members. (Source)
How does Cynomi enable scalability for service providers?
Cynomi allows MSPs and MSSPs to scale their vCISO services without increasing resources, thanks to automation and process standardization. (Source)
Pain Points & Problems Solved
What common pain points does Cynomi address for MSPs?
Cynomi addresses pain points such as time and budget constraints, manual spreadsheet-based workflows, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior staff, and challenges maintaining consistency across engagements. (Source)
How does Cynomi help MSPs overcome manual process inefficiencies?
Cynomi automates up to 80% of manual tasks, eliminating inefficiencies and errors caused by spreadsheet-based workflows and reducing resource-intensive tasks. (Source)
How does Cynomi address scalability challenges for service providers?
Cynomi enables service providers to scale their vCISO services without increasing resources by automating and standardizing processes, ensuring sustainable growth. (Source)
How does Cynomi help MSPs manage compliance and reporting complexities?
Cynomi simplifies compliance and reporting with branded, exportable reports and automated risk assessments, bridging communication gaps with clients and reducing resource-intensive tasks. (Source)
How does Cynomi bridge knowledge gaps for junior team members?
Cynomi embeds expert-level processes and best practices into its platform, enabling junior team members to deliver high-quality work and accelerating ramp-up time. (Source)
How does Cynomi ensure consistency across service engagements?
Cynomi standardizes workflows and automates processes, ensuring uniformity across engagements and eliminating variations in templates and practices. (Source)
Use Cases & Customer Success
Who can benefit from using Cynomi?
MSPs, MSSPs, vCISOs, technology consultants, legal firms, and cybersecurity service providers can benefit from Cynomi. The platform is versatile and addresses unique challenges across these industries. (Source)
What industries are represented in Cynomi's case studies?
Industries include legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. (Source)
Can you share examples of measurable business outcomes achieved with Cynomi?
CompassMSP closed deals 5x faster, ECI achieved a 30% increase in GRC service margins and cut assessment times by 50%, and Arctiq reduced assessment times by 60%. (Source)
What customer feedback has Cynomi received regarding ease of use?
Customers praise Cynomi's intuitive interface and structured workflows. For example, James Oliverio (ideaBOX) said, "Assessing a customer’s cyber risk posture is effortless with Cynomi." Steve Bowman (Model Technology Solutions) noted ramp-up time for new team members was reduced from four or five months to just one month. (Source)
Are there case studies showing Cynomi's impact on service providers?
Yes. CyberSherpas transitioned to a subscription model, CA2 upgraded their security offering and cut risk assessment times by 40%, and Arctiq leveraged Cynomi for comprehensive risk and compliance assessments. (Source)
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and reducing manual setup time compared to Apptega. (Source)
How does Cynomi differ from ControlMap?
ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, enabling junior team members to deliver high-quality work. (Source)
How does Cynomi compare to Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks. Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks. (Source)
How does Cynomi differ from Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise, with a compliance-first approach. Cynomi prioritizes security, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. (Source)
How does Cynomi compare to Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi is optimized for fast deployment with pre-configured automation flows and embedded expertise, allowing teams with limited cybersecurity backgrounds to perform sophisticated assessments. (Source)
How does Cynomi differ from RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. (Source)
Technical Requirements & Documentation
What technical documentation is available for Cynomi?
Cynomi provides compliance checklists, NIST compliance templates, continuous compliance guides, framework-specific mapping documentation, and vendor risk assessment resources. (Source)
Where can I find Cynomi's compliance checklists?
Compliance checklists for frameworks like CMMC, PCI DSS, and NIST are available at CMMC Compliance Checklist and NIST Compliance Checklist.
Does Cynomi provide resources for continuous compliance?
Yes, Cynomi offers a comprehensive guide on achieving scalable, always-on compliance with automation, available at Continuous Compliance Guide.
Are there framework-specific mapping documents available?
Yes, Cynomi provides crosswalk documents, control-to-requirement matrices, and evidence folder structures that mirror framework layouts, as detailed in the Compliance Audit Checklist.
Does Cynomi provide vendor risk assessment documentation?
Yes, Cynomi outlines documentation required for third-party agreements and vendor risk assessments, including contracts with security clauses and shared responsibility matrices, as found in the CMMC Compliance Checklist.
Is Cynomi certified for security standards?
Yes, Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to security and compliance. (Source)
Support & Implementation
How quickly can new team members ramp up using Cynomi?
Customer feedback indicates ramp-up time for new team members can be reduced from four or five months to just one month, thanks to Cynomi's intuitive workflows and embedded expertise. (Source)
Does Cynomi provide resources for onboarding and training?
Yes, Cynomi offers resources such as the vCISO Academy, partner portal, and technical documentation to support onboarding and training. (Source)
How does Cynomi support partners in scaling their business?
Cynomi's ELEVATE 4-tier partner program helps partners scale faster by providing exclusive resources, trainings, and go-to-market materials. (Source)
Where can I access Cynomi's partner resources?
Partner resources, including trainings and technical materials, are available through the Partner Portal.
Vision & Mission
What is Cynomi's overarching vision and mission?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. The company aims to empower MSPs, MSSPs, and vCISOs to become trusted advisors and foster strong, profitable client relationships. (Source)
How does Cynomi contribute to achieving its vision?
Cynomi contributes to its vision by automating manual processes, enabling scalability, standardizing workflows, enhancing client engagement, and supporting revenue growth through measurable, client-specific impact. (Source)
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When was this page last updated?
This page wast last updated on 12/12/2025 .
