Frequently Asked Questions
Product Information
What is Cynomi and who is it designed for?
Cynomi is an AI-driven platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Learn more.
What is the primary purpose of Cynomi's platform?
The primary purpose of Cynomi is to automate and streamline cybersecurity operations for MSPs, MSSPs, and vCISOs. It acts as a CISO Copilot, automating up to 80% of manual processes such as risk assessments and compliance readiness, and embedding expert-level processes to simplify complex cybersecurity tasks. Source.
What are the five phases outlined in the vCISO playbook?
The five phases in Cynomi's vCISO playbook are: Research, Understand, Prioritize, Execute, and Report. Each phase includes key activities and goals to guide MSPs and MSSPs through their first 100 days as a vCISO. Source.
What goals does the vCISO playbook help achieve?
The playbook helps vCISOs set clear goals, avoid common pitfalls, and execute a structured 100-day plan to deliver measurable cybersecurity improvements for their clients. Source.
What types of organizations can benefit from Cynomi's platform?
Organizations such as MSPs, MSSPs, technology consulting firms, legal firms, and those in the defense sector can benefit from Cynomi. Case studies include CompassMSP, Arctiq, and a 100-employee legal firm. See case studies.
What are some key activities for each phase in the vCISO playbook?
Key activities include researching the client's environment, understanding their risk posture, prioritizing remediation steps, executing security improvements, and reporting on progress and outcomes. Source.
What pitfalls should new vCISOs avoid according to the playbook?
The playbook highlights common pitfalls such as lack of clear goals, poor prioritization, and insufficient reporting, and provides strategies to avoid them. Source.
How can I download the vCISO playbook?
You can download the playbook by filling out the form on the playbook page with your name, job title, company, work email, and country. Download here.
What is Cynomi's mission?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Learn more.
What certifications does Cynomi hold?
Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to security and compliance. See details.
How does Cynomi support compliance with frameworks like NIST and SOC 2?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. See supported frameworks.
What resources does Cynomi provide for compliance and risk management?
Cynomi offers compliance checklists, risk assessment templates, and guides for frameworks like NIST, CMMC, and PCI DSS. These resources help streamline compliance and risk management processes. Explore resources.
How can I contact Cynomi for more information?
You can contact Cynomi through their website's contact page: Contact Us.
Where can I find Cynomi's privacy policy?
Cynomi's privacy policy is available at this link.
What is the Cynomi ELEVATE partner program?
The ELEVATE partner program is Cynomi's 4-tier initiative to help partners scale faster, offering exclusive resources, training, and go-to-market materials. Learn more.
How can I become a Cynomi partner?
You can apply to become a Cynomi partner by visiting the partner page and submitting your information. Become a partner.
What is the Cynomi Academy?
The Cynomi Academy provides educational resources, training, and guides for vCISOs and service providers to enhance their cybersecurity expertise. Explore the Academy.
Where can I find Cynomi's case studies and testimonials?
Cynomi's case studies and testimonials are available on their website. See testimonials and case studies.
What is the State of the vCISO Report?
The State of the vCISO Report is an annual publication by Cynomi that provides insights into the vCISO market, trends, and best practices. Get the report.
Features & Capabilities
What features does Cynomi offer to MSPs, MSSPs, and vCISOs?
Cynomi offers AI-driven automation, centralized multitenant management, support for 30+ cybersecurity frameworks, embedded CISO-level expertise, branded reporting, and a security-first design. These features enable efficient, scalable, and consistent service delivery. Learn more.
How does Cynomi automate cybersecurity processes?
Cynomi automates up to 80% of manual processes, including risk assessments and compliance readiness, reducing operational overhead and enabling faster service delivery. See automation features.
Does Cynomi support integrations with other tools?
Yes, Cynomi supports integrations with scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. See integrations.
Does Cynomi offer an API?
Yes, Cynomi provides API-level access for extended functionality and custom integrations. For more details, contact Cynomi directly or refer to their support team.
How does Cynomi help with compliance readiness?
Cynomi supports compliance readiness across 30+ frameworks, automates compliance mapping, tracking, and reporting, and provides branded, exportable reports to demonstrate progress and compliance gaps. Learn more.
What technical documentation does Cynomi provide?
Cynomi provides compliance checklists, risk assessment templates, incident response plan templates, and framework-specific mapping documentation for standards like NIST, CMMC, and PCI DSS. See documentation.
How does Cynomi ensure security in its platform?
Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction and ensuring robust protection against threats. The platform is also ISO 27001 and SOC 2 certified. See security details.
How does Cynomi help junior team members deliver high-quality work?
Cynomi embeds CISO-level expertise and best practices into the platform, providing step-by-step guidance and actionable recommendations. This enables junior team members to deliver high-quality work and accelerates ramp-up time. Learn more.
What is centralized multitenant management in Cynomi?
Centralized multitenant management allows service providers to manage multiple clients from a single, unified dashboard, enhancing operational efficiency and simplifying client handling. See platform features.
How does Cynomi support branded reporting?
Cynomi provides branded, exportable reports that showcase progress, compliance gaps, and maintain transparency with clients, improving communication and trust. Learn more.
How does Cynomi's interface support ease of use?
Cynomi features an intuitive and well-organized interface, praised by customers for making complex cybersecurity tasks accessible even to non-technical users. See customer feedback.
Use Cases & Benefits
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Learn more.
How does Cynomi help organizations scale their vCISO services?
Cynomi enables MSPs and MSSPs to scale vCISO services without increasing resources by automating processes and standardizing workflows, ensuring sustainable growth. See how.
What measurable business outcomes have Cynomi customers achieved?
Customers have reported increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. See case studies.
How does Cynomi help with client engagement and trust?
Cynomi provides branded reporting and actionable insights, improving communication, transparency, and trust with clients during both sales and service delivery phases. Learn more.
What industries are represented in Cynomi's case studies?
Industries include legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. See all case studies.
How does Cynomi address knowledge gaps in cybersecurity teams?
Cynomi embeds expert-level processes and best practices into the platform, enabling junior team members to deliver high-quality work and accelerating ramp-up time. Learn more.
How does Cynomi help maintain consistency in service delivery?
Cynomi standardizes workflows and automates processes, ensuring consistent delivery across engagements and eliminating variations in templates and practices. See details.
What customer feedback has Cynomi received about ease of use?
Customers have praised Cynomi for its intuitive interface and structured workflows. For example, James Oliverio (ideaBOX) described the platform as 'effortless,' and Steve Bowman (Model Technology Solutions) noted a reduction in ramp-up time for new team members from four or five months to just one month. See testimonials.
How does Cynomi help with third-party risk management?
Cynomi automates and unifies vendor risk management, providing tools and documentation for third-party agreements, security clauses, and shared responsibility matrices. Learn more.
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. See comparison.
How does Cynomi compare to ControlMap?
ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, allowing junior team members to deliver high-quality work. See comparison.
How does Cynomi compare to Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, while Cynomi is designed for service providers, offering multitenant management, scalability, and support for over 30 frameworks. See comparison.
How does Cynomi compare to Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise. Cynomi prioritizes security over compliance, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. See comparison.
How does Cynomi compare to Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi is optimized for fast deployment with pre-configured automation flows and embedded expertise for teams with limited cybersecurity backgrounds. See comparison.
How does Cynomi compare to RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. See comparison.
What makes Cynomi different from other cybersecurity platforms?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offers AI-driven automation, embedded CISO-level expertise, centralized multitenant management, and supports over 30 frameworks, making it uniquely suited for service providers. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .