Frequently Asked Questions

Features & Capabilities

What core features does Cynomi offer for MSPs, MSSPs, and vCISOs?

Cynomi provides AI-driven automation for up to 80% of manual cybersecurity processes, centralized multitenant management, support for over 30 frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), embedded CISO-level expertise, branded reporting, and a security-first design. These features enable scalable, efficient, and high-impact cybersecurity service delivery. Learn more

How does Cynomi automate cybersecurity processes?

Cynomi automates up to 80% of manual tasks such as risk assessments, compliance readiness, and reporting. This reduces operational overhead, speeds up service delivery, and eliminates inefficiencies caused by spreadsheet-based workflows. See automation details

Which cybersecurity frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, CISv8, and CMMC. This allows tailored assessments for diverse client needs. Full list of supported frameworks

Does Cynomi offer branded, exportable reports?

Yes, Cynomi provides branded, exportable reports that showcase progress, compliance gaps, and maintain transparency with clients. These reports are designed to improve client engagement and trust. Reporting features

What integrations are available with Cynomi?

Cynomi integrates with scanners such as Nessus, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native cloud integrations with AWS, Azure, GCP, and offers API-level access for CI/CD, ticketing systems, and SIEMs. Integration details

Does Cynomi provide API access?

Yes, Cynomi offers API-level access for extended functionality and custom integrations. For documentation and details, contact Cynomi or refer to their support team. Contact Cynomi

How does Cynomi ensure ease of use for non-technical users?

Cynomi features an intuitive interface and step-by-step guidance, making complex cybersecurity tasks accessible even for non-technical users. Customer feedback highlights reduced ramp-up time and effortless assessments. See testimonials

What technical documentation is available for Cynomi users?

Cynomi provides compliance checklists, NIST templates, continuous compliance guides, framework-specific mapping documents, and vendor risk assessment resources. These are available on the Cynomi website. CMMC Checklist, NIST Checklist

How does Cynomi prioritize security over compliance?

Cynomi's security-first design links assessment results directly to risk reduction, ensuring robust protection against threats rather than focusing solely on compliance checklists. Security commitment

What measurable business outcomes have Cynomi customers achieved?

Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, and ECI increased GRC service margins by 30% while cutting assessment times by 50%. Case studies

Use Cases & Benefits

How can MSPs and MSSPs use Cynomi to drive business revenue?

MSPs and MSSPs can use Cynomi for continuous vCISO services, one-off cybersecurity projects, value-added reselling, running cybersecurity and compliance assessments, and prospecting new clients. These use cases help scale business, boost sales, and improve operations. Read the full guide

What is Cynomi's role in providing continuous vCISO or managed cybersecurity services?

Cynomi enables long-term cybersecurity management by assessing client security posture, identifying gaps, creating remediation plans, and tracking progress. It supports ongoing management and reporting, ensuring recurring revenue for service providers. vCISO services

How does Cynomi support one-off cybersecurity projects?

Cynomi provides questionnaires and scanning capabilities to evaluate security posture, map project plans, and generate dashboards and reports for stakeholders. Task management features help track progress throughout the project. Project use case

Can Cynomi be used for value-added reselling (VAR)?

Yes, MSPs and MSSPs can resell access to Cynomi's SaaS platform, enabling SMBs' in-house teams to manage cybersecurity efficiently. This adds value to client offerings and enhances revenue streams. VAR use case

How does Cynomi facilitate cybersecurity assessments?

Cynomi enables quick, automated assessments using built-in questionnaires and external scans. It identifies security domains needing attention, allows uploading of Nessus and Microsoft Secure Score CSVs, and generates actionable reports and dashboards. Assessment details

What compliance assessment capabilities does Cynomi offer?

Cynomi covers compliance assessments for frameworks like ISO 27001, CISv8, NIST, CMMC, HIPAA, and more. It highlights compliance gaps, generates full reports, and allows comparison of compliance vs. security status. Compliance automation

How does Cynomi help with prospecting new clients?

Cynomi acts as a sales initiation tool by enabling quick, complimentary cybersecurity assessments for prospects. Reports can be exported and used to demonstrate value and initiate sales conversations. Prospecting use case

Which industries have benefited from Cynomi according to case studies?

Cynomi's case studies cover legal, cybersecurity service providers, technology consulting, MSPs, and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. Industry case studies

Are there real customer success stories for Cynomi?

Yes, Cynomi features customer success stories such as CompassMSP closing deals 5x faster, ECI increasing GRC margins by 30%, and Arctiq reducing assessment times by 60%. Read case studies

Pain Points & Problem Solving

What common pain points does Cynomi address for service providers?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Automation and standardized workflows are key solutions. Pain points explained

How does Cynomi help overcome manual, spreadsheet-based workflows?

Cynomi automates risk assessments, compliance readiness, and reporting, eliminating inefficiencies and errors associated with manual spreadsheet workflows. Automation benefits

How does Cynomi enable scalability for vCISO services?

Cynomi's automation and process standardization allow MSPs and MSSPs to scale vCISO services without increasing resources, supporting sustainable growth and efficiency. Scalability features

How does Cynomi address compliance and reporting complexities?

Cynomi simplifies compliance tracking and reporting with branded, exportable reports and automated risk assessments, reducing resource-intensive tasks and bridging communication gaps with clients. Reporting tools

How does Cynomi help bridge knowledge gaps for junior team members?

Cynomi embeds expert-level processes and best practices, enabling junior team members to deliver high-quality work and accelerating ramp-up time. Customer feedback

How does Cynomi maintain consistency across service engagements?

Cynomi standardizes workflows and automates processes, ensuring uniformity and eliminating variations in templates and practices across engagements. Consistency features

What feedback have customers given about Cynomi's ease of use?

Customers praise Cynomi's intuitive design and accessibility for non-technical users. For example, ramp-up time for junior analysts was reduced from four or five months to just one month (Steve Bowman, Model Technology Solutions). Read testimonials

Competition & Comparison

How does Cynomi compare to Apptega?

Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. See platform details

What differentiates Cynomi from ControlMap?

ControlMap requires moderate to high user expertise and more manual setup. Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, allowing junior team members to deliver high-quality work with less effort. Automation features

How does Cynomi compare to Vanta?

Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks. Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks. Platform overview

What sets Cynomi apart from Secureframe?

Secureframe focuses on in-house compliance teams and requires significant expertise. Cynomi prioritizes security over compliance, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Security-first approach

How does Cynomi compare to Drata?

Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup with pre-configured automation flows and embedded expertise for teams with limited cybersecurity backgrounds. Quick setup details

What advantages does Cynomi have over RealCISO?

RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Platform comparison

How does Cynomi's approach differ for MSPs, MSSPs, and vCISOs compared to competitors?

Cynomi is purpose-built for service providers, offering centralized multitenant management, automation, and embedded expertise. Competitors often focus on direct-to-business or require significant user expertise, while Cynomi streamlines operations and enables scalability for MSPs, MSSPs, and vCISOs. Learn more

Technical Requirements & Support

What technical requirements are needed to use Cynomi?

Cynomi is a SaaS platform accessible via web browser. It supports integrations with scanners, cloud platforms, and workflows through API-level access. No specific hardware requirements are stated; contact Cynomi for details. Contact support

Where can I find Cynomi's compliance and security certifications?

Cynomi holds ISO 27001 and SOC 2 certifications. Details and certificates are available on the Cynomi security page. View certifications

How can I access Cynomi's technical documentation and guides?

Technical documentation, compliance checklists, and guides are available on the Cynomi website under the Resources and Learn sections. Resource Center, Learning Guides

What support options are available for Cynomi users?

Cynomi offers support through its website, including contact forms, partner portals, and access to exclusive resources for partners. Contact support, Partner Portal

Product Information & Vision

What is the primary purpose of Cynomi's platform?

Cynomi is designed to enable MSPs, MSSPs, and vCISOs to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. It automates time-consuming tasks and embeds expert-level processes to simplify complex operations. Platform overview

How does Cynomi align with its overarching vision and mission?

Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services. The platform empowers MSPs, MSSPs, and vCISOs to become trusted advisors and drive measurable business outcomes. About Cynomi

How does Cynomi enable revenue growth for service providers?

Cynomi helps service providers unlock new revenue opportunities by demonstrating measurable, client-specific impact, enabling upselling, and supporting scalable service delivery. Revenue growth strategies

Where can I request a demo of Cynomi?

You can request a demo of Cynomi directly on their website. Request a demo

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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6 Ways to Drive MSP/MSSP Business Revenue with Cynomi

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Rotem Shemesh Publication date: 4 January, 2024
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6 Ways to Drive MSP-MSSP Business Revenue with Cynomi

6 Ways to Drive MSP/MSSP Business Revenue with Cynomi

MSPs, MSSPs and consultancies can enhance their revenue, boost sales, scale their business and improve operations with Cynomi’s vCISO platform. Whether you are providing ongoing services or delivering on-off cybersecurity projects, Cynomi enables you to assess your clients’ security and compliance posture while providing valuable security insights. Then, you can use Cynomi to present your findings in clear dashboards or easy to consume reports, and manage security plans and tasks in an automated and streamlined manner.

In this article, we outline six key use cases MSPs/MSSPs can use Cynomi for. Follow along and give your business the boost it needs in 2025.

Use Case #1: Providing Continuous vCISO or Managed Cybersecurity Services

Leverage Cynomi’s capabilities and insights to offer your customer long-term and comprehensive cybersecurity management services that will ensure your customers are cyber resilient and provide you with recurring revenue. These services are also known as vCISO services, fractional CISO services, CISO-as-a-Service, or cybersecurity consulting.

With Cynomi’s platform you will be able to assess your client’s security posture with built-in questionnaires and external scans, obtain valuable information like the security domains that need fixing or compliance gap analysis, create a remediation plan and security policies to implement, plan the upselling of your own services, and present critical findings in an easy-to-understand dashboard. All that without spending precious time on manual gap analysis, planning, and reporting. Once your plan with the customer is approved, you can use Cynomi for ongoing management and tracking of security tasks throughout the year and to show the customer your progress in enhancing their security.

Use Case #2: Conducting Cybersecurity Projects

Cynomi also supports MSPs and MSSPs conducting one-off cybersecurity advisory or management projects. Cynomi will provide you with questionnaires and scanning capabilities you need to evaluate the client’s security posture, while alerting you about security domains that need fixing. Cynomi also allows you to map and create a plan for a short or long term project, depending on the customer need and project scope. You can also leverage Cynomi to better understand which of your additional services you can upsell to address the specific customer’s needs. The Cynomi platform also provides you with dashboards and reports so you can demonstrate the critical security findings to IT, security teams and stakeholders. To track security tasks and demonstrate your progress during the project, use Cynomi’s task management capabilities.

Use Case #3: Value-Added Reselling (VAR)

In this use case, you can enhance your revenue by reselling access to the Cynomi SaaS platform, along with your support hours. In this case, Cynomi is used by SMBs’ in-house cybersecurity or IT professionals helping them manage their cybersecurity in an efficient and professional manner. Show your client how Cynomi allows them to conduct security assessments, build a security plan, and track it – adding value to their cybersecurity plans.

Use Case #4: Running Cybersecurity Assessments

This one-off service enables you to use Cynomi to create a detailed cybersecurity posture report for your clients. First, you will be able to assess the client’s security posture using Cynomi’s built-in questionnaires and external scans. Leveraging Cynomi’s automation and AI capabilities, you will get this done quickly. Then, Cynomi provides valuable information like the security domains that need fixing and immediate gaps that should be prioritized. Third, you will be able to upload Nessus scans and/or Microsoft Secure Score CSVs. Once you’ve completed the assessment and planned which of your own services to upsell, you can present these findings in Cynomi’s easy-to-understand dashboard, provide a full report, and use the task page to offer a suggested follow-up plan.

Use Case #5: Running Cybersecurity & Compliance Assessments

Similar to the cybersecurity assessment, this one-off service also includes compliance aspects covering various security frameworks and regulations including ISO 27001, CISv8, NIST, CMMC, HIPAA, and more. On top of the capabilities listed in use case #4 (see above), Cynomi’s compliance management capabilities allow identifying the compliance posture of controls while highlighting gaps that need to be fixed. Once you’ve completed the compliance readiness assessment, you can present findings in Cynomi’s dashboard, provide a full compliance report at the click of a button, and offer a suggested follow-up plan. Finally, the compliance view will also allow you to show the compliance vs. the security status when you present these findings to the management.

Use Case #6: Prospecting

The goal of the sixth and final use case is acquiring new clients. In this case, Cynomi is a sales initiation tool, showcasing the value of the services that you offer. Use Cynomi to conduct a quick complimentary cybersecurity assessment to prospects and demonstrate potential needs they may have, as well as the solutions you provide. Cynomi’s questionnaires and external scanning capabilities allow you to evaluate your prospects, export, send the report and follow up with an assessment (and sales) meeting.

With the growing need for cybersecurity services, many SMBs and SMEs will be on the lookout for MSPs/MSSPs that can answer their security needs. With Cynomi, you can leverage this demand and enhance your revenue, while providing quality security services to your clients.

Check out our case studies for real-life examples of Cynomi partners sharing how they improved their business measures with Cynomi.

Request a demo of Cynomi here.