Frequently Asked Questions

Product Information & Purpose

What is Cynomi and who is it designed for?

Cynomi is an AI-driven platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity and compliance services without increasing headcount. The platform automates up to 80% of manual processes, embeds CISO-level expertise, and supports over 30 cybersecurity frameworks, making it ideal for organizations seeking to streamline and scale their security and compliance offerings. Learn more

What core problems does Cynomi solve for service providers?

Cynomi addresses key challenges such as time and budget constraints, manual and error-prone processes, scalability issues, compliance and reporting complexities, knowledge gaps among junior staff, and the need for consistent service delivery. By automating up to 80% of manual tasks, standardizing workflows, and embedding expert-level processes, Cynomi enables service providers to deliver high-quality, scalable, and efficient cybersecurity and compliance services. Source

Features & Capabilities

What are the key features and benefits of Cynomi?

Cynomi offers AI-driven automation (automating up to 80% of manual processes), centralized multitenant management, support for over 30 cybersecurity frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA), embedded CISO-level expertise, branded exportable reporting, and a security-first design. These features enable service providers to scale efficiently, reduce operational overhead, improve compliance, and deliver measurable business outcomes. Platform details

Does Cynomi support integration with other tools and platforms?

Yes, Cynomi supports a wide range of integrations, including vulnerability scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflow tools (CI/CD, ticketing systems, SIEMs). API-level access is also available for custom integrations. Integration details

What compliance frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, PCI DSS, CMMC, and more. This allows for tailored assessments and compliance readiness across diverse client requirements. See supported frameworks

How does Cynomi help automate compliance and cybersecurity management?

Cynomi automates up to 80% of manual processes such as risk assessments, compliance readiness, and reporting. The platform maps security plans directly into official frameworks, creates framework-based plans, tracks improvement over time, and prepares organizations for audits. This automation eliminates spreadsheets and manual workflows, enabling vCISOs to scale their services efficiently. Source

Is Cynomi easy to use for non-technical users?

Yes, Cynomi features an intuitive, well-organized interface designed for accessibility. Customers have praised its "paint-by-numbers" process and streamlined workflows, which enable even junior or non-technical team members to deliver value quickly. For example, ramp-up time for new analysts was reduced from several months to just one month, according to Steve Bowman of Model Technology Solutions. Customer feedback

Use Cases & Business Impact

Who can benefit from using Cynomi?

Cynomi is ideal for MSPs, MSSPs, vCISOs, and organizations that need to deliver or manage cybersecurity and compliance services at scale. It is especially valuable for service providers seeking to automate manual processes, bridge knowledge gaps, and standardize service delivery across multiple clients. Learn more

What measurable business outcomes have customers achieved with Cynomi?

Customers have reported significant improvements, such as closing deals 5x faster (CompassMSP), increasing GRC service margins by 30% and cutting assessment times by 50% (ECI), and reducing risk assessment times by 40% (CA2 Security). These outcomes demonstrate Cynomi's ability to drive revenue growth, reduce operational costs, and enhance compliance. CompassMSP case study, CA2 Security case study

What industries are represented in Cynomi's case studies?

Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Examples include a 100-employee legal firm, CyberSherpas, CA2 Security, Secure Cyber Defense, Arctiq, and CompassMSP. Testimonials

How does Cynomi help vCISOs and service providers grow their business?

Cynomi enables vCISOs and service providers to scale their services without increasing resources, upsell compliance and security offerings, and demonstrate value through branded reporting and measurable improvements. The platform's automation and multi-tenant capabilities allow providers to expand their customer base and deliver cost-effective, high-quality services. Source

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, while many competitors focus on direct-to-business or in-house teams. Key differentiators include AI-driven automation (up to 80% of manual processes), embedded CISO-level expertise, support for over 30 frameworks, centralized multitenant management, and a security-first design. For example, Cynomi offers faster deployment than Drata, more framework flexibility than Vanta and Secureframe, and easier adoption for junior staff compared to Apptega and ControlMap. Platform comparison

What makes Cynomi a preferred choice for service providers?

Cynomi's partner-centric approach, automation, embedded expertise, and multitenant management are specifically designed for MSPs, MSSPs, and vCISOs. This focus allows service providers to scale efficiently, deliver consistent results, and bridge knowledge gaps, making Cynomi a preferred choice over competitors that require more manual setup or are not tailored for service provider needs. Learn more

Technical Requirements & Documentation

What technical documentation and resources are available for Cynomi users?

Cynomi provides comprehensive technical documentation, including compliance checklists (CMMC, PCI DSS, NIST), NIST compliance templates, continuous compliance guides, framework-specific mapping documents, and vendor risk assessment resources. These materials help users understand and implement compliance and risk management processes effectively. CMMC Checklist, NIST Checklist, Continuous Compliance Guide

Does Cynomi offer API access?

Yes, Cynomi offers API-level access for extended functionality and custom integrations. For more details about the API and its documentation, users should contact Cynomi directly or refer to their support team.

Security & Compliance

How does Cynomi ensure product security and compliance?

Cynomi is designed with a security-first approach, prioritizing risk reduction over mere compliance. The platform automates compliance readiness across 30+ frameworks, provides branded reporting for transparency, and embeds CISO-level expertise to ensure robust protection against threats. Security details

Support & Implementation

What customer support and onboarding services does Cynomi provide?

Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing maintenance, and effective troubleshooting for all customers.

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi provides a structured onboarding process, dedicated account managers for ongoing support, access to training materials, and responsive customer support for troubleshooting and resolving issues. This ensures minimal downtime and optimal platform performance for all users.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Compliance: The New Frontier for vCISOs

Rotem-Shemesh
Rotem Shemesh Publication date: 26 January, 2023
Compliance
vciso compliance

While CISOs typically focus primarily on security, ensuring initial and ongoing compliance is becoming an integral part of a CISO’s role. With the rise of the vCISO – the virtual CISO, who performs the CISO role in more than one company – compliance is becoming a part of the vCISO service that’s important to provide and notoriously difficult to scale.  

Providing compliance and audit preparedness services is resource-intense, time-consuming, and costly. Multiple regulations have to be complied with, different security frameworks have to be implemented, and the company has to be prepared for an audit. It’s even more difficult for a vCISO to handle compliance when they need to switch between different organizations, each with their own unique compliance requirements.   

At the same time, compliance services are a lucrative and increasingly requested part of the vCISO role. If the challenges of providing compliance services at scale can be overcome for vCISOs, this area represents an incredible business opportunity to grow a vCISO’s business.  

Compliance services are in-demand 

Providing pure security services is the basis of most vCISOs’ offerings. Extending this to compliance, however, is a natural area of business growth. McKinsey research shows that the Governance, Risk, and Compliance sector represents a $100 billion addressable market – and yet it only has around 30% software/service penetration. vCISOs are perfectly positioned to capture the lion’s share of this opportunity. 

Compliance spans multiple areas and can differ according to industry, company type, and size. Common frameworks include PCI-DSS, HIPAA, HITECH, GDPR, ISO 27001, NIST, SEC, SoC 1, and SOC 2. Traditionally, it was only larger enterprises that placed such a focus on compliance. Today, however, with the cyber threat emerging as the key risk to organizations of almost any size, complying with relevant frameworks and regulations is foundational to staying in business. Many SMEs and SMBs need to act within specific regulations because these companies are suppliers to larger organizations that must ensure that all third-party suppliers comply with specific regulations and frameworks. 

Therefore companies of all sizes will be looking to a vCISO to assist with their compliance requirements. And vCISOs need to be prepared for this increase in demand, with a solution that scales across numerous customers.  

Why vCISO customers need compliance services (even if they don’t know it yet) 

vCISO customers, like all companies today, will need to have their compliance in order, so as to continue doing business and growing into the future. There are a number of reasons for this, and these can be shared with customers when discussing the need for compliance work from the vCISO: 

  • Regulatory bodies and many potential customers and partners will insist that their vendors’ level of cybersecurity matches their own 
  • It’s no longer enough to comply with just one framework: the compliance burden has risen, such that one vendor may require compliance with framework X, and another with framework Y –  meaning companies must maintain compliance across a range of frameworks and standards. 
  • Most SMBs lack the skills and manpower to address compliance requirements. 

Those businesses following a well-known framework can easily demonstrate to potential customers and partners that they can be trusted. 

The upsell potential of compliance services 

vCISOs can use compliance capabilities to land new customers, as well as retain and upsell current customers. Key factors that enable vCISOs to maximize this opportunity include: 

  • Many compliance firms don’t offer cybersecurity protection, providing a unique selling point for vCISOss
  • vCISOs are in a position to provide or recommend other security products and services after compliance work has exposed the gaps existing today 
  • Reporting against compliance progress is a great way for vCISOs to highlight steady improvement over time, as evidence of their value-add and increasing the chances of contract renewal 

Harness automated cybersecurity and compliance 

There’s no doubt that there is a tremendous opportunity in the compliance space for vCISOs. However, the ongoing challenge has been scaling compliance capabilities across more than just one or two customers. In many cases, this is just not humanly possible, given the number of hours in a day. Moreover, SMEs and SMBs just can’t afford to pay for such services. 

Happily, vCISO platforms are emerging that do the heavy lifting for you as a service provider, enabling you to add as many clients as you can while providing each one with a cost-effective compliance offering. How do these platforms give this key advantage?

  • They are built around a wide range of official cybersecurity frameworks 
  • They automatically map the security plans of vCISOs directly into official frameworks (you’ll be surprised to see how much of the compliance requirements your customer has already fulfilled, after following the security remediation plans and policies already built)  
  • They create plans based on whatever framework the customer prefers or a different framework demanded by one of their customers 
  • They show demonstrable improvement over time 
  • They help prepare customers for an audit 
  • They enable vCISOs to increase the number of accounts by expanding the customer base 
  • They eliminate excel sheets and manual processes 
  • They bridge the gap between security and compliance 
  • They are designed specifically for vCISOs and offer seamless multi-tenant capabilities

These platforms provide the secret of how vCISOs can add compliance and audit preparedness services without the need to add personnel or increase costs. To learn more, check out the full guide here. 

Get all the details in the vCISO guide 

We’ve outlined the details of the massive opportunity, the key challenges, and how these can be overcome using technology in general, and particularly a vCISO Platform like Cynomi’s. 

To effectively extend your services from security into compliance readiness, without increasing cost, download the full How vCISOs Can Extend Their Services From Security Into Compliance Readiness Without Increasing Cost.