Frequently Asked Questions

Cybersecurity Compliance & Regulations

Which cybersecurity compliance regulations does Cynomi help address?

Cynomi supports compliance with over 30 cybersecurity frameworks, including GDPR, NIS 2 Directive, Cyber Resilience Act (CRA), HIPAA, NIST CSF, ISO/IEC 27001, SOC 2, and more. The platform enables tailored assessments and automated workflows for each regulation, helping organizations meet sector-specific requirements efficiently. See supported frameworks.

How does Cynomi automate compliance processes for regulations like GDPR, NIS 2, and HIPAA?

Cynomi automates up to 80% of manual compliance tasks, such as risk assessments, documentation, and reporting. For GDPR, NIS 2, and HIPAA, the platform tailors questionnaires and scans for each client, builds cyber profiles, and parses them against relevant frameworks and benchmarks. This automation reduces operational overhead and enables faster, more accurate compliance readiness. Learn more.

What are the penalties for failing to comply with regulations like GDPR and HIPAA?

GDPR violations can result in fines up to €20 million or 4% of global annual turnover for serious breaches. HIPAA violations may incur civil penalties ranging from 0 to ,000 per violation, with an annual maximum of.5 million. Non-compliance can also lead to higher insurance premiums, reputational damage, regulatory investigations, and legal proceedings. Source.

Features & Capabilities

What are the key features and capabilities of Cynomi?

Cynomi offers AI-driven automation (automating up to 80% of manual processes), centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded exportable reporting, scalability for MSPs/MSSPs, and a security-first design. The platform is intuitive and accessible for both technical and non-technical users. Platform details.

Does Cynomi support integrations with other cybersecurity tools and platforms?

Yes, Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native integrations with AWS, Azure, GCP, and infrastructure-as-code deployments, as well as API-level access for CI/CD tools, ticketing systems, and SIEMs. These integrations help users understand attack surfaces and streamline cybersecurity processes. Integration details.

Does Cynomi offer API access for custom integrations?

Yes, Cynomi provides API-level access, enabling extended functionality and custom integrations to suit specific workflows and requirements. For API documentation and details, contact Cynomi directly or refer to their support team.

How does Cynomi ensure product security and compliance?

Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks, provides enhanced reporting, and embeds CISO-level expertise. It is designed to deliver robust protection against threats and facilitate transparent, audit-ready documentation. Security details.

Use Cases & Business Impact

Who can benefit from using Cynomi?

Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also suitable for organizations in regulated industries such as healthcare, legal, technology consulting, and defense, as demonstrated in case studies. See case studies.

What measurable business impact can customers expect from Cynomi?

Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. Cynomi enables scalable service delivery and improved client engagement through branded reporting and centralized management. CompassMSP case study.

What pain points does Cynomi solve for service providers and organizations?

Cynomi addresses time and budget constraints, manual process inefficiencies, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior staff, and challenges maintaining consistency across engagements. Automation and standardized workflows help organizations deliver high-quality, consistent cybersecurity services. Learn more.

Are there real-world case studies demonstrating Cynomi's impact?

Yes. For example, CyberSherpas transitioned to a subscription model and streamlined work processes, CA2 Security reduced risk assessment times by 40%, and Arctiq cut assessment times by 60%. CompassMSP closed deals five times faster, and ECI increased GRC service margins by 30%. See all case studies.

Product Performance & Ease of Use

How does Cynomi perform in terms of automation and scalability?

Cynomi automates up to 80% of manual processes, enabling faster service delivery and reducing operational overhead. The platform allows service providers to scale vCISO services without increasing resources, supporting sustainable growth and efficiency. Platform details.

What feedback have customers given about Cynomi's ease of use?

Customers consistently praise Cynomi for its intuitive interface and well-organized workflows. James Oliverio, CEO of ideaBOX, describes the platform as 'effortless' for assessing cyber risk posture. Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. Compared to competitors like Apptega and SecureFrame, Cynomi is highlighted as more user-friendly. See testimonials.

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, while competitors like Apptega and Vanta serve broader markets. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports over 30 frameworks, providing greater flexibility and scalability. It features centralized multitenant management and branded reporting, whereas competitors may require more manual setup, user expertise, or have limited framework support. Onboarding is rapid, and the platform is accessible for junior team members. Platform comparison.

What differentiates Cynomi from compliance-driven competitors?

Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. It embeds CISO-level expertise, automates workflows, and provides client-friendly reporting. Competitors like Secureframe and Drata focus on compliance-first approaches and may require significant user expertise or longer onboarding times. Cynomi's flexibility and automation make it ideal for service providers seeking scalable, efficient solutions.

Technical Requirements & Documentation

What technical documentation and resources does Cynomi provide?

Cynomi offers compliance checklists for frameworks like CMMC, PCI DSS, and NIST, as well as templates for risk assessments and incident response plans. Guides on continuous compliance, framework-specific mapping, and vendor risk assessments are available. These resources help users understand and implement Cynomi's solutions effectively. CMMC Checklist, NIST Checklist, Continuous Compliance Guide.

Support & Implementation

What customer service and support does Cynomi offer after purchase?

Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday to Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, maintenance, and troubleshooting for all customers.

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi offers a structured onboarding process, dedicated account managers for ongoing support, access to training materials, and prompt troubleshooting assistance. Support is available during business hours, ensuring minimal downtime and operational disruptions.

Cybersecurity Compliance: The CISO’s Essential Guide

amie headshot
Amie Schwedock Publication date: 10 February, 2025
Compliance
Cybersecurity Compliance: The CISO's Essential Guide

From safeguarding personal data to protecting critical infrastructure, compliance regulations are continually reshaped by the evolving technology and societal landscapes. The CISO position has undergone a similar evolution. The transformation of the CISO role is pushing these professionals towards a more autonomous stance, approaching their work from a mindset similar to that of the external auditors and other bodies responsible for cybersecurity compliance checks. 

This shift stems from boards, investors, and external parties wanting more transparency in cybersecurity programs. In fact, recent research shows that governance, risk, and compliance are now the top priorities for CISOs, and this sentiment is unlikely to change any time soon. 

Cybersecurity Compliance Regulations Every CISO Should Know

General Data Protection Regulation (GDPR)

GDPR regulates how the personal data of individuals within the EU and EEA is collected, stored, and processed.

Compliance tips for meeting GDPR requirements:

  • Train client-facing teams to handle queries about data protection and privacy effectively.
  • Use data minimization to only process the minimum level of personal data needed to deliver your services. 
  • Opt for data mapping and classification technologies to automate compliance and ensure real-time oversight of data flows and storage.

Network and Information Systems (NIS 2) Directive

Another brainchild of EU regulators, NIS 2 tries to improve cybersecurity across vital sectors such as energy, transport, health, and digital infrastructure. 

Compliance tips for meeting NIS 2 requirements:

  • Build tailored risk profiles for clients in each sector covered under NIS 2 (e.g., energy, transport, healthcare).
  • Conduct scenario-based training sessions to prepare for rapid incident response as stipulated by the NIS 2 directive.
  • Identify and secure critical third-party systems in client supply chains (NIS 2 extends accountability to supply chain vulnerabilities).

enhancing cybersecurity

Cyber Resilience Act (CRA)

Proposed by the European Commission, the CRA came into force in December 2024, but its obligations will not apply to businesses until December 2027. It aims to set standards for the cybersecurity of any products with digital elements (e.g., connected IoT devices, firmware embedded in hardware). Products currently in development or planned for release after December 2027 need to be designed with CRA compliance in mind from the start.

Compliance tips for meeting CRA requirements:

  • Map your digital product ecosystem by compiling an inventory of all products with digital elements your organization develops, distributes, or supports, including embedded software and third-party components.
  • Audit and update contracts with third-party suppliers and vendors to ensure their components meet CRA standards.

Health Insurance Portability and Accountability Act (HIPAA)

Enacted in 1996 in the United States, HIPAA addresses the need to secure protected health information (PHI) by promoting data privacy and security provisions for this data. It is a critical law for businesses providing services to healthcare sector clients in the U.S.

Compliance tips for meeting HIPAA requirements:

  • Design and enforce RBAC policies that limit access to PHI strictly based on the principle of least privilege.
  • Use logging systems that create tamper-proof audit trails for all access to PHI.

 

RegulationScopeKey RequirementsCompliance Tips
GDPRPersonal data of individuals in the EU and EEALawful data collection, storage, and processing; Data subject rights (access, rectification, erasure, etc.); Data breach notification– Train client-facing teams on data protection

– Minimize data collection

Use data mapping and classification tools

NIS 2Cybersecurity of vital sectors in the EU (energy, transport, health, digital infrastructure)Risk management; Incident response; Supply chain security– Build sector-specific risk profiles

– Conduct scenario-based incident response training

– Secure third-party systems in client supply chains

CRACybersecurity of products with digital elements (IoT devices, firmware)Security standards for product development and lifecycle; Vulnerability management and reporting– Map digital product ecosystem

– Audit and update supplier contracts to ensure CRA compliance

HIPAAProtected health information (PHI) in the United StatesConfidentiality, integrity, and availability of PHI; Access control; Audit trails– Enforce role-based access control (RBAC) for PHI

– Use tamper-proof logging systems for PHI access


Reasons Why You Should Prioritize Cybersecurity Compliance

It might seem that the sole driver of cybersecurity compliance is avoiding harsh penalties (more on those later), but a CISO’s role is to shift perspective and view compliance as something more beneficial than just bypassing financial fallouts.

In a world where data breaches often make news headlines, trust is as valuable as the services you provide. Businesses prioritizing compliance gain a clear competitive edge in winning and retaining clients, especially those in heavily regulated industries like healthcare, finance, and energy.

Compliance standardizes security processes as regulations are built around industry best practices for cybersecurity. Adhering to them inherently improves your defenses, and requirements like vulnerability assessments, incident response plans, and data encryption align closely with proactive risk management. 

the multifaceted benefits of cybersecurity compliance

Penalties and Consequences for Cybersecurity Compliance Failures 

Penalties for cybersecurity compliance failures vary greatly depending on the specific regulation and the nature of the violation. To illustrate the potential consequences, let’s take a look at two prominent examples: GDPR and HIPAA.

GDPR enforces a tiered approach to fines:

  • Lower Tier: Fines up to €10 million or 2% of the company’s global annual turnover, whichever is higher, for less severe infringements.
  • Upper Tier: Fines up to €20 million or 4% of global annual turnover, whichever is higher, for more serious violations. 

HIPAA violations can result in:

Civil penalties with fines ranging from $100 to $50,000 per violation, with an annual maximum of $1.5 million for identical provisions.

Beyond these clearly defined penalties, there are other costs of compliance failures that make for hefty financial fallouts. Non-compliance can:

  • Lead to higher cyber insurance premiums.
  • Severely damage a company’s reputation, leading to loss of customer trust and potential business downturns.
  • Trigger regulatory investigations and corrective actions that disrupt business operations and divert resources from strategic initiatives.
  • Result in legal proceedings, including class-action lawsuits, especially in jurisdictions that allow private rights of action for data breaches.

 

8 Steps to Set Up the Ultimate Cybersecurity Compliance Program

Creating a robust and proactive compliance program isn’t about checking boxes; it’s about facilitating a culture of security and resilience. Here’s an eight-step guide CISOs can use to establish a comprehensive cybersecurity compliance program that effectively mitigates risks.

cybersecurity compliance process

1. Curate a Dedicated Compliance Team

While compliance ultimately falls on the CISO’s desk, the responsibility and to-do lists are far too comprehensive for one person. A focused compliance team ensures there’s always someone driving the agenda, staying ahead of regulations, and holding the organization accountable. Build a team with cross-functional expertise—security, legal, IT, and operations. 

This group should lead audits, track regulatory updates, and manage client-facing compliance services. 

2. Conduct Regular Risk Assessments

Tools like Cynomi can save days of manual effort by tailoring assessments to specific regulations, automatically identifying gaps, and prioritizing fixes. Make this process iterative so you’re constantly adapting to new threats and system changes.

3. Establish Clear Accountability

Compliance tasks often fall through the cracks because roles are not clearly defined. Accountability ensures the right people are handling the right aspects of compliance. 

You can use a RACI matrix to map out responsibilities for everyone involved—who owns the risk assessments, who signs off on policies, and who manages incident reporting. Share this framework across teams so there’s zero ambiguity when auditors or clients ask tough questions.

4. Build Sector-specific Compliance Frameworks

Your clients don’t all play by the same rules, and neither should your compliance strategy. An effective strategy is to develop tailored playbooks for industries like healthcare (HIPAA), finance (PCI DSS), or critical infrastructure (NIS 2). 

Include specific risk scenarios, required controls, and reporting templates. These playbooks aren’t just useful for audits—they also show clients you understand their world.

which industry

5. Invest in Compliance Automation

CISOs don’t need convincing about the benefits of automation, but many need the justification to include it in the next budget. Invest in tools that can track compliance continuously, generate audit-ready reports, and identify vulnerabilities in real time. 

Integrate these systems into your cybersecurity workflows to reduce redundancy and improve visibility across your organization and client environments.

6. Use a Compliance-driven Vendor Management Program

Regulations like GDPR and NIS 2 hold CISOs accountable for the actions of suppliers and partners. A best practice requires vendors to provide evidence of their compliance posture, such as certifications or audit reports. Here’s where automated vendor risk management tools can help streamline the execution of regular security control assessments and flag non-compliance in contracts. 

7. Centralize Documentation

One of CISOs’ biggest pain points during audits is the inability to quickly produce compliance documentation. To address this, use a centralized repository to store all compliance-related documents, policies, and reports. Implement access controls to ensure sensitive information is only available to authorized users. 

Automate document versioning and updates to maintain accuracy and alignment with evolving regulations.

8. Run Real-world Compliance Scenarios

Simulations aren’t just for incident response—they can also test your employees’ compliance readiness under real-world conditions. 

Create mock scenarios replicating common compliance challenges, such as a ransomware attack requiring GDPR’s 72-hour breach notification. Evaluate how well your team handles reporting, documentation, and communication with regulators.

Complete Visibility and Compliance Automation With Cynomi

One factor that rings true when discussing compliance is the need to automate. Choosing a vCISO platform like Cynomi significantly reduces the manual work MSPs/MSSPs must undertake to support clients with frameworks like GDPR and NIS 2, as discussed above. 

Cynomi combines CISO expertise with AI to automate vCISO tasks, enabling MSPs/MSSPs to focus less on repetitive compliance assessments and more on upselling services and delivering true value to clients. Organizations like CA2 Security have already used Cynomi’s vCISO to upgrade to pre-built and streamlined risk assessments, enabling them to understand their clients’ domains and security gaps. 

For example, Cynomi tailors questionnaires and scans for each client to automatically build each client’s cyber profile. Then, the Cynomi engine continually parses the cyber profile of each client against relevant external sources like frameworks and industry benchmarks. MSPs/MSSPs can gain total visibility over compliance efforts and gaps by leveraging Cynomi’s findings to substantiate service upsells and demonstrate the impact of services.  Request your demo today.