Frequently Asked Questions

Product Information & Purpose

What is Cynomi and what does it do?

Cynomi is an AI-powered, automated vCISO platform designed for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, and embeds CISO-level expertise to streamline operations and enhance service delivery. Source

What core problems does Cynomi solve?

Cynomi addresses key challenges such as time and budget constraints, manual and spreadsheet-based workflows, scalability issues, compliance and reporting complexities, knowledge gaps among junior team members, and inconsistent service delivery. By automating up to 80% of manual tasks and standardizing workflows, Cynomi enables faster, more affordable, and consistent cybersecurity engagements. Source

Who is Cynomi designed for?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs who want to deliver enterprise-grade cybersecurity services to SMBs and midmarket organizations. It is also suitable for consulting firms seeking to scale their vCISO offerings efficiently. Source

Features & Capabilities

What are the key features and capabilities of Cynomi?

Cynomi offers AI-driven automation (automating up to 80% of manual processes), centralized multitenant management, compliance readiness across 30+ frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), embedded CISO-level expertise, branded exportable reporting, security-first design, and scalability for service providers. Source

What integrations does Cynomi support?

Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native integrations with cloud platforms like AWS, Azure, and GCP, and offers API-level access for custom workflows, CI/CD tools, ticketing systems, and SIEMs. Source

Does Cynomi offer API access?

Yes, Cynomi provides API-level access for extended functionality and custom integrations to suit specific workflows and requirements. For more details, contact Cynomi directly or refer to their support team. Source

What compliance frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, and CMMC. This allows for tailored assessments and compliance readiness for diverse client needs. Source

Product Performance & Business Impact

What measurable business outcomes can customers expect from Cynomi?

Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. Cynomi enables scalable service delivery and enhances client engagement through branded reporting and centralized management. CompassMSP Case Study, Source

How does Cynomi improve operational efficiency?

Cynomi automates up to 80% of manual processes, streamlines workflows, and standardizes service delivery. This reduces errors, saves time, and enables junior team members to deliver high-quality work quickly. For example, ramp-up time for new analysts was reduced from four or five months to just one month, as noted by Model Technology Solutions. Source

Use Cases & Industries

Which industries have benefited from Cynomi?

Cynomi has demonstrated success in the legal industry, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Case studies include a 100-employee legal firm, CyberSherpas, CA2 Security, Secure Cyber Defense, Arctiq, and CompassMSP. Testimonials, Arctiq Case Study, Secure Cyber Defense Case Study

What are some real-world use cases for Cynomi?

Use cases include transitioning vCISO service providers from one-off engagements to subscription models (CyberSherpas), upgrading security offerings and reducing risk assessment times (CA2 Security), providing comprehensive risk and compliance assessments (Arctiq), and closing deals faster (CompassMSP). CyberSherpas Case Study, CA2 Case Study, Arctiq Case Study

Security & Compliance

How does Cynomi prioritize security and compliance?

Cynomi is designed with a security-first approach, linking assessment results directly to risk reduction rather than just compliance. It supports over 30 frameworks and provides branded, exportable reports to demonstrate progress and compliance gaps. The platform embeds CISO-level expertise and best practices to ensure robust protection against threats. Source

What technical documentation and compliance resources are available for Cynomi?

Cynomi provides detailed compliance checklists, NIST templates, continuous compliance guides, framework-specific mapping documentation, and vendor risk assessment resources. These are available at CMMC Compliance Checklist, NIST Compliance Checklist, Continuous Compliance Guide, and Compliance Audit Checklist.

Ease of Use & Customer Feedback

How easy is it to use Cynomi?

Cynomi features an intuitive, well-organized interface praised by customers for its accessibility, even for non-technical users. The platform guides users through assessments, planning, and reporting, reducing ramp-up time for junior analysts from several months to just one month. Customers have highlighted Cynomi as more user-friendly compared to competitors like Apptega and SecureFrame. Source

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, and support for over 30 frameworks. Competitors like Apptega and ControlMap require more manual setup and user expertise, while Vanta and Secureframe focus on in-house teams and have limited framework support. Drata is premium-priced with longer onboarding times, and RealCISO lacks scanning capabilities and multitenant management. Cynomi stands out for its automation, scalability, multitenant management, and security-first design. Source

Support & Implementation

What customer service and support does Cynomi offer?

Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing maintenance, and rapid troubleshooting. Source

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi offers a structured onboarding process, dedicated account management for ongoing support and upgrades, comprehensive training materials, and prompt customer support to resolve issues and minimize downtime. Source

The Guide to Automating Cybersecurity and Compliance Management

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Introducing Cynomi: Enabling vCISO Services at Scale

Rotem-Shemesh
Rotem Shemesh Publication date: 16 January, 2023
Company News
Cynomi's David Primor and Roy Azoulay

Talkin’ bout a revolution

In cybersecurity, just as in real life, there is a massive difference between the “haves” and the “have nots.” Enterprises, for example, have access to the most advanced cybersecurity tools and expertise available, with whole teams dedicated to keeping the organization safe against cyber attacks.

SMBs, on the other hand, have been completely underserved when it comes to cyber protection – even though SMBs make up 99.9% of all US businesses. And if not for the brave efforts of MSPs, MSSPs, and industry consultants who passionately serve this market, the situation would be a lot worse.

What’s more, with enterprises investing huge resources into cybersecurity, attackers are focusing on the soft targets that SMBs present, creating a ticking time bomb. This is inherently unfair and needs to change.

This is the core problem we solve at Cynomi: leveraging best-of-breed technology and world-leading industry experience, to offer enterprise-grade cybersecurity solutions to SMBs through their trusted partnerships with consultants, MSPs, and MSSPs.

Why we’re here

David Primor, co-founder and CEO of Cynomi, tells the story of a friend who ran a medium-sized company that was hit with devastating cyber attacks three times in one year.

The first time, attackers took control of the company’s website. It was subsequently discovered that key website software had not been updated for around three years. While this is Security 101 for anyone with a cyber background, many people are not aware of the importance of frequent updates and patching – and there was no policy in place to enforce software updates.

The second attack came as a result of an open RDP port which led to a ransomware attack. Again, closing ports is security basics for a professional, but without that guidance, there is little awareness of such cyber hygiene.

The third attack culminated in a data leak, due to a combination of poor password management, and access management. Another basic component of security that was simply not up to scratch.

How can this be solved, and specifically, how can those tasked with protecting such businesses – such as MSPs and MSSPs – be empowered to provide the highest level of security?

Now it’s personal

The co-founders of Cynomi combined their unique experience and skill sets to build a product that would tackle this challenge head-on.

Now, it was personal. Roy Azoulay, the co-founder, and COO, was involved with numerous startups and small businesses, especially through his involvement with Oxford University’s startup incubator. David, as the other co-founder, had spent fifteen years in the IDF’s elite cyber intelligence unit 8200, and then four years as the Head of Technology at the Israel Cyber Security Authority.

Both had experienced this problem firsthand. Both had seen the damage that was being caused. Together, they resolved to make a difference.

Enter the vCISO

Let’s revisit David’s friend whose medium-sized company was successfully attacked three times in a year. What these attacks have in common is that having a security professional on the team such as a Chief Information Security Officer (CISO) would have easily prevented all of these attacks. Without the budget and resources available, however, this business paid the price.

David and Roy understood that there is a need in every business for someone who really understands security. Someone who would make sure the company not only has security tools deployed, but that it is actually secure (including having the right processes in place, setting up policies, and ensuring that security tools are being used correctly).

Instead of having a full-time CISO on board, many companies began engaging the services of a virtual CISO (vCISO) or a CISO as a Service (CISOaaS). This is a fractional relationship, where one vCISO can essentially consult numerous companies.

This task was also being handled by companies’ trusted partners when it comes to everything IT-related, especially MSPs and MSSPs.

However for actual vCISOs, MSPs, and MSSPs, scaling was (and still is) a massive – and up until now almost insurmountable – challenge. There are three main reasons for this:

  1. Talent: It’s difficult to attract these types of professionals; they are expensive, difficult to find, and the fact that enterprises with deep pockets and all the perks are also competing for the same talent makes it infinitely harder.
  2. Time: The time of these professionals is limited. They typically can’t delegate to those less skilled and experienced than them (delegating is something that Cynomi enables, but more on that later).
  3. Technique: Each professional who serves as a vCISO does so in a slightly different manner, with each often using their own methodologies. The lack of standardization makes it much more complicated to scale.

Introducing Cynomi

Cynomi enables managed service providers and consulting firms to leverage its AI-powered, automated vCISO platform to continuously assess client cybersecurity posture and compliance readiness, build strategic remediation plans and execute them to reduce risk.

At the same time, it removes the barriers to offering such a valuable service: circumventing constraints such as the manual work and deep expertise required to serve each and every client.

Essentially, Cynomi takes all the knowledge of the best human CISOs and combines it with deep tech, proprietary algorithms, and automation. It thus provides trusted partners with all the tools they need to grow their business, optimize their time, and most importantly, provide value to clients by offering the knowledge and expertise of the best CISOs in the world.

How exactly does it do this?

  1. Automated Cyber Profile: Starting with some initial discovery questions and an express scan, Cynomi automatically builds a unique cyber profile for an organization.
  2. AI-driven Assessment: The Cynomi engine then continuously parses the cyber profile of each client against relevant external resources such as the NIST Cybersecurity Framework, ISO 27001, and others, as well as industry benchmarks and external industry-based threat intelligence data.
  3. vCISO Operations Dashboard: MSPs and MSSPs can now access Cynomi’s real-time cybersecurity posture dashboard including gap analyses, compliance status, tailored and easy-to-follow policies, client-facing reports, and a customized remediation plan that includes prioritized, actionable tasks and the tools.

It’s like having the best CISO in the world on your team, giving their all to every single client.

Partnering for a stronger ecosystem

Our commitment to protecting SMBs and midmarket companies means that we have a deep understanding of their IT ecosystem. It’s because of this that go-to-market (GTM) is a big part of our story – we decided to solve the SMB security expertise gap by helping the MSPs, MSSPs, and consultancies that provide them with vCISO services to do that in an optimized way and scale their services.

We believe that service providers are the solution for the mid-market cybersecurity crisis. The Cynomi platform understands the challenges faced by MSSPs, and caters to them. The solution is “service provider first” and was built with this in mind.

MSPs, MSSPs and consultants can access:

  • Full multitenancy
  • Tailored security policies
  • Prioritized remediation plans and tasks
  • Vulnerability and exploit gap analysis
  • Customer-facing reports
  • Simple, automated billing

The all-star team

One of Cynomi’s key differentiators is our team. They are knowledgeable, passionate, and dedicated, with many of the team having successfully worked together at Israel’s Cyber Authority or Cyber Unit 8200.

The company was founded in Israel and the UK, meaning it was multinational from Day 1. It gives the company a unique international atmosphere, encourages diversity, and allows us to be closer to our customers. It also means that we are used to hybrid work, and have developed ways to embrace this type of environment.

We’re also very proud of the fact that we have a great representation of women in management positions: three out of five VPs are women.

Towards a safer tomorrow

We’re partnering with forward-thinking service providers – who are just as passionate as we are about offering enterprise-grade security and the best vCISO services to clients in the SMB space – to make the world more secure.

Together, we make professional security expertise accessible for SMBs, kicking off what is going to be a revolution for all small and medium-sized businesses that will finally be able to properly keep themselves cyber-safe.

To learn more about us and our quest to change the world of cybersecurity, drop us a line.