Frequently Asked Questions

General Product Information

What is Cynomi and what does it offer?

Cynomi is an AI-powered vCISO platform designed for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It automates up to 80% of manual cybersecurity processes, including risk assessments and compliance readiness, enabling scalable, consistent, and high-impact cybersecurity services without increasing headcount. Learn more.

What is the primary purpose of Cynomi's platform?

The primary purpose of Cynomi is to enable MSPs, MSSPs, and vCISOs to deliver enterprise-grade cybersecurity services at scale. The platform leverages AI-driven automation and embedded CISO-level expertise to streamline processes, reduce operational overhead, and enhance service delivery. Platform details.

How does Cynomi help organizations implement CIS Critical Security Controls?

Cynomi's platform automates assessments, maps controls, and generates customized policies and actionable recommendations aligned with CIS Critical Security Controls. This enables MSPs/MSSPs to efficiently deliver compliance assessments and strengthen clients' cybersecurity postures. Read the guide.

Which cybersecurity frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including CIS Controls, NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. This allows tailored assessments for diverse client needs. See supported frameworks.

What are CIS Implementation Groups (IGs) and how does Cynomi address them?

CIS Implementation Groups (IGs) are tiers that help organizations prioritize security controls based on size, resources, and risk profile. Cynomi enables MSPs/MSSPs to deliver tailored solutions for IG1 (basic hygiene), IG2 (expanded controls), and IG3 (advanced safeguards), ensuring clients meet the right level of protection. More info.

How does Cynomi's platform contribute to proactive risk management?

Cynomi emphasizes preventive risk management by automating vulnerability assessments, mapping controls, and providing actionable recommendations. This helps clients stay ahead of emerging threats and minimize potential damage. Learn more.

What are the 18 CIS Critical Security Controls and how does Cynomi support them?

The 18 CIS Controls cover areas like asset inventory, data protection, secure configuration, account management, vulnerability management, audit log management, malware defenses, data recovery, network monitoring, and more. Cynomi automates assessments and reporting for these controls, helping MSPs/MSSPs deliver comprehensive security solutions. Full list.

How does Cynomi help with compliance and reporting?

Cynomi simplifies compliance tracking and reporting by generating branded, exportable reports that highlight progress and gaps. This bridges communication with clients and reduces resource-intensive tasks. See compliance automation.

What types of organizations can benefit from Cynomi?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs serving clients across industries such as legal, technology consulting, defense, and cybersecurity services. Case studies show measurable results for organizations of all sizes. See case studies.

How does Cynomi's AI-driven automation impact service delivery?

Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, enabling faster service delivery and reducing operational overhead. This allows service providers to scale without increasing resources. Platform overview.

How does Cynomi support security posture assessments?

Cynomi enables MSPs/MSSPs to deliver security posture assessments up to 60% faster through automation, helping organizations identify vulnerabilities and strengthen defenses. Learn more.

What technical documentation is available for Cynomi users?

Cynomi provides technical documentation including compliance checklists, risk assessment templates, incident response plan templates, and continuous compliance guides. These resources help users understand and implement Cynomi's solutions effectively. See documentation.

How does Cynomi help with third-party risk management?

Cynomi automates and unifies vendor risk management, enabling organizations to assess, manage, and monitor risks associated with third-party providers. Third-party risk management.

What is Cynomi's approach to incident response management?

Cynomi supports organizations in establishing and maintaining incident response capabilities, including providing incident response plan templates and automating response drills. Incident response resources.

How does Cynomi help organizations with penetration testing?

Cynomi enables organizations to simulate attacks and conduct regular penetration tests to uncover vulnerabilities and enhance security controls. Penetration testing info.

How does Cynomi support service provider management for cloud security?

Cynomi helps clients assess, manage, and monitor risks associated with cloud providers, ensuring that provider security practices meet client requirements. Cloud security management.

How does Cynomi facilitate security awareness and skills training?

Cynomi enables organizations to establish security awareness programs and conduct phishing simulations to assess employee preparedness and pinpoint areas for further training. Security awareness info.

How does Cynomi help organizations manage network infrastructure and monitoring?

Cynomi provides tools for network mapping, device tracking, and segmentation, as well as automated monitoring and defense against security threats. Network management info.

How does Cynomi support application software security?

Cynomi guides organizations in managing the security lifecycle of software, including secure development practices and automated security testing before production release. Application security info.

Features & Capabilities

What are the key capabilities and benefits of Cynomi?

Cynomi offers AI-driven automation, centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, scalability, and a security-first design. Benefits include enhanced efficiency, revenue growth, cost reduction, improved client engagement, and scalable service delivery. Platform features.

How does Cynomi automate manual cybersecurity processes?

Cynomi automates up to 80% of manual tasks, including risk assessments, compliance readiness, reporting, and vulnerability management, reducing errors and saving time for service providers. Automation details.

Does Cynomi support integrations with other cybersecurity tools?

Yes, Cynomi integrates with scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. API-level access is also available for custom workflows. Integration details.

Does Cynomi offer API-level access?

Yes, Cynomi provides API-level access for extended functionality and custom integrations to suit specific workflows and requirements. Contact Cynomi for documentation and support. Contact Cynomi.

How does Cynomi ensure ease of use for non-technical users?

Cynomi features an intuitive interface and step-by-step guidance, making complex cybersecurity tasks accessible to non-technical users and junior team members. Customer feedback highlights reduced ramp-up time and effortless assessments. Ease of use details.

What customer feedback has Cynomi received regarding usability?

Customers praise Cynomi for its intuitive design and accessibility. For example, James Oliverio (ideaBOX) finds risk assessments effortless, and Steve Bowman (Model Technology Solutions) reports ramp-up time reduced from four months to one. Cynomi is noted as more user-friendly than competitors like Apptega and SecureFrame. See testimonials.

How does Cynomi support scalability for service providers?

Cynomi enables MSPs and MSSPs to scale vCISO services without increasing resources, thanks to automation and centralized multitenant management. This ensures sustainable growth and efficiency. Scalability info.

What measurable business outcomes have customers achieved with Cynomi?

Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%. See case studies.

How does Cynomi prioritize security over compliance?

Cynomi's security-first design links assessment results directly to risk reduction, ensuring robust protection against threats rather than focusing solely on compliance checklists. Security commitment.

Use Cases & Benefits

What core problems does Cynomi solve for service providers?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Problem-solving details.

What pain points do Cynomi customers commonly face?

Customers often struggle with tight deadlines, limited budgets, manual spreadsheet workflows, scalability, compliance tracking, client engagement, knowledge gaps, and inconsistent service delivery. Cynomi's automation and standardized workflows address these issues. Pain point solutions.

How does Cynomi differentiate itself in solving customer pain points?

Cynomi leverages AI-driven automation, standardized workflows, purpose-built engagement tools, and embedded CISO-level expertise to deliver consistent, high-quality services and measurable business outcomes. Differentiation details.

What industries are represented in Cynomi's case studies?

Cynomi's case studies cover legal, cybersecurity service providers, technology consulting, managed service providers, and defense sectors. Industry case studies.

Can you share examples of customer success stories with Cynomi?

Yes. CyberSherpas transitioned to a subscription model, CA2 Security reduced risk assessment times by 40%, Arctiq cut assessment times by 60%, and CompassMSP closed deals five times faster. CyberSherpas, CA2 Security, Arctiq, Secure Cyber Defense.

How does Cynomi help MSPs and MSSPs grow their business?

Cynomi enables MSPs/MSSPs to scale services, upsell to existing customers, and demonstrate measurable impact, leading to increased revenue and stronger client relationships. Business growth info.

What is Cynomi's overarching vision and mission?

Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services, empowering them to become trusted advisors and drive measurable business outcomes. Company mission.

Competition & Comparison

How does Cynomi compare to Apptega?

Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi embeds CISO-level expertise, offers AI-driven automation, and supports 30+ frameworks, providing greater flexibility and faster setup. Comparison details.

How does Cynomi compare to ControlMap?

ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of processes and embeds CISO-level expertise, enabling junior team members to deliver high-quality work. Comparison info.

How does Cynomi compare to Vanta?

Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks. Cynomi is designed for service providers, offering multitenant management, scalability, and support for over 30 frameworks. Comparison info.

How does Cynomi compare to Secureframe?

Secureframe focuses on in-house compliance teams and requires significant expertise, with a compliance-first approach. Cynomi prioritizes security, links compliance gaps to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Comparison info.

How does Cynomi compare to Drata?

Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup, pre-configured automation flows, and embedded expertise for teams with limited cybersecurity backgrounds. Comparison info.

How does Cynomi compare to RealCISO?

RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Comparison info.

Why should a customer choose Cynomi over alternatives?

Cynomi offers AI-driven automation, scalability, centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, enhanced reporting, and a security-first design. These features empower service providers to deliver efficient, high-impact cybersecurity services and achieve measurable business outcomes. Why choose Cynomi.

Technical Requirements & Support

What technical documentation should prospects review before implementing Cynomi?

Prospects should review compliance checklists, risk assessment templates, incident response plan templates, continuous compliance guides, and framework-specific mapping documentation. These resources are available on Cynomi's website. Technical documentation.

How does Cynomi support continuous compliance?

Cynomi provides automation tools and guides for scalable, always-on compliance, including continuous compliance checklists and evidence folder structures that mirror framework layouts. Continuous compliance guide.

What compliance certifications does Cynomi hold?

Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to security and compliance. See certifications.

How can users access Cynomi's support and resources?

Users can access support, documentation, and resources through Cynomi's website, including the Resource Center, Academy, and Partner Portal. Resource Center.

The InfoSec Guide to CIS Critical Security Controls

Rotem-Shemesh
Rotem Shemesh Publication date: 29 August, 2024
vCISO Community
The InfoSec Guide to CIS Critical Security Controls

From small startups to multinational corporations, no organization is immune to the all-seeing eye of hackers and cybercriminals.

By 2025, cybercrime is projected to cause global damages of $10.5 trillion, surpassing many countries’ GDP. Businesses face an average of 130 security breaches each year, with each incident potentially costing millions of dollars in recovery, lost business, and reputational damage. 

Many regulations and standards, including the CIS Critical Security Controls, aim to help businesses protect themselves against cyber risks. Although these regulations provide essential guidelines for protection, implementing them can be complex and time-consuming. Hence, many organizations turn to MSPs/MSSPs to help them roll out and adhere to regulations like CIS and others. 

What are CIS critical security controls?

The Center for Internet Security (CIS), a non-profit organization, created the CIS Critical Security Controls to help organizations strengthen their cybersecurity defenses. The most recent version of the Controls is V8, which was established in 2018. 

The Controls offer a practical and effective roadmap to identify and address vulnerabilities, reducing the risk of cyber attacks. Implementing these controls strengthens organizations’ security postures and protects systems and data, fostering trust among stakeholders and clients.

What are CIS Implementation Groups (IGs)?

The CIS Controls are divided into three Implementation Groups (IGs) to help organizations prioritize implementation based on their size, resources, and specific risk profile. Generally, CIS recommends:

  • IG1: Covers essential cyber hygiene practices to protect against common attack vectors. Designed for small and medium-sized businesses with limited cybersecurity knowledge and resources. 
  • IG2: Expands on IG1 with more recommendations applicable to larger organizations with complex operational environments and higher risk profiles. It’s also a step up from IG1 in terms of the resources and time investment required to implement.
  • IG3: Includes safeguards and recommendations to protect against sophisticated attacks. IG3 is most relevant for organizations with mature cybersecurity programs, sensitive data, and strict regulatory requirements to follow. 

The CIS Controls’ structure

Source

Why are the CIS critical security controls important?

1. Simplified Compliance

Many industry and government regulations align with the CIS Controls, a win-win for organizations’ compliance efforts. MSPs and MSSPs can support clients in implementing the security Controls, which streamlines clients’ compliance efforts and demonstrates their commitment to security standards.

2. Proactive Risk Management

The CIS Controls emphasize preventive risk management rather than reactive, helping your clients stay ahead of emerging threats and minimize potential damage. MSPs/MSSPs can leverage this proactive approach to differentiate themselves from competitors as trusted security advisors.

3. Cost Savings

The CIS Controls can help your clients avoid costly downtime, legal fees, and reputational damage by preventing security incidents and data breaches. Highlighting these potential cost savings can attract budget-conscious clients and demonstrate the return on investment of security services.

Controls-V8-Grid-With-Safeguards-1

Source

The 18 CIS Critical Security Controls Listed

1. Inventory and Control of Enterprise Assets

Knowing what’s on your client’s network is the first step in protecting it. You can actively manage all hardware and software assets on your client’s network, ensuring that only authorized devices and software are given access. Automated asset discovery tools can help maintain an up-to-date inventory, and regular software installation audits are also necessary to remove unauthorized applications.

2. Inventory and Control of Software Assets

Next up, you need to actively manage all software on the client’s network so that only authorized software can be installed and executed. Application whitelisting can prevent unauthorized software from running. Of course, keeping software patched and up-to-date mitigates vulnerabilities that attackers could exploit.

3. Data Protection

You can advise clients to encrypt sensitive data at rest and in transit, which adds a layer of security that makes it difficult for attackers to access the data even if they gain access to the system. Implementing strong access controls is also a go-to to prevent unauthorized access.

4. Secure Configuration of Enterprise Assets and Software

Your clients must establish and maintain secure configurations for all authorized devices and software, including developing and enforcing configuration standards for operating systems, applications, and network devices. As an MSP/MSSP, you can regularly audit configurations to ensure compliance with these standards and help identify any misconfigurations attackers could exploit.

5. Account Management

You can guide your clients in assigning and managing the authorization and authentication of all accounts, such as strong password policies. Implementing multi-factor authentication (MFA) adds an extra layer of security by requiring users to provide multiple forms of identification before accessing sensitive systems or data.

6. Access Control Management

Clients should control access to critical assets based on the least privilege and need-to-know principles. Role-based access control (RBAC) can restrict access based on job function. Plus, MSPs/MSSPs can regularly review and update clients’ access permissions to ensure access remains appropriate as roles and responsibilities change.

rbac-example

Source

7. Continuous Vulnerability Management

As an MSP/MSSP, it’s your responsibility to assess and remediate vulnerabilities in your clients’ systems and applications. Tools for vulnerability scanning can help you pinpoint vulnerabilities, and it’s crucial to prioritize remediation according to the risk level.

8. Audit Log Management

Collecting, managing, and analyzing event audit logs helps clients detect, understand, or recover from attacks. Therefore, MSPs/MSSPs can advise clients that centralizing log collection and storage is recommended. Log analysis tools can help identify suspicious activity indicating an ongoing or attempted attack.

9. Email and Web Browser Protections

MSPs/MSSPs must guide clients in improving threat detection of email and web vectors using strategies like email filtering and web application firewalls (WAFs). Web filtering can block access to malicious websites, preventing users from inadvertently downloading malware or exposing sensitive information.

10. Malware Defenses

Controlling malicious code installation, spread, and execution is paramount. Using antivirus and anti-malware software, keeping software patched and up-to-date, and educating users about safe computing practices can help achieve malware defense. 

11. Data Recovery

MSPs/MSSPs can establish and maintain data recovery practices sufficient to restore clients’ assets to a pre-incident state. Maintaining regular backups of critical data is crucial to guarantee recovery in case of a system failure, data corruption, or cyber attack, and you should always test the backups to check their ability to restore successfully. 

12. Network Infrastructure Management

Ensure that only authorized devices can access the client’s network by actively managing (tracking, reporting, and correcting) all devices. Network mapping tools can identify all network devices, including unauthorized or rogue ones. Segmenting the network helps isolate critical assets, limiting the potential damage from a security breach.

13. Network Monitoring and Defense

MSPs/MSSPs can help clients implement the Controls by maintaining comprehensive network monitoring and defense against security threats. For example, intrusion detection and prevention systems (IDPS) monitor network traffic for suspicious activity like fraud risks, alerting security teams to potential threats.

monitoring-must-haves

Source

14. Security Awareness and Skills Training

Your clients must establish and maintain a security awareness program to influence employees’ behavior and equip them with the necessary skills to reduce cybersecurity risks. MSPs/MSSPs can recommend phishing simulations that assess employees’ awareness and preparedness, pinpointing areas requiring further training.

15. Service Provider Management

MSPs/MSSPs can help clients develop a process to assess, manage, and monitor risks associated with using cloud providers. Monitoring cloud provider security practices is necessary to ensure they meet your client’s security requirements.

16. Application Software Security

Clients might rely on MSPs/MSSPs to manage the security life cycle of all in-house-developed and acquired software. If so, you can guide them in using practices during software development to minimize the introduction of vulnerabilities. Before releasing the software into production, it is crucial to conduct software security testing to identify and fix any vulnerabilities.

17. Incident Response Management

MSPs/MSSPs can support clients in establishing and maintaining an incident response capability that enables a timely and effective response to detected security events. For example, you can provide an incident response plan outlining the necessary actions during a security incident and conduct regular incident response drills to ensure your client’s team is prepared to respond effectively.

18. Penetration Testing

Test the effectiveness of your client’s security controls by simulating attacks against their information systems. Strategies include conducting regular penetration tests to uncover vulnerabilities that other security measures might miss and using the results to enhance security controls and fortify the organization’s overall security posture.

Implement the CIS Controls and More With Cynomi

The threat of cyber attacks is a constant concern for businesses of all sizes. The CIS Critical Security Controls provide a comprehensive framework for organizations to strengthen their defenses and protect their valuable assets. 

Cynomi’s AI-powered vCISO platform continuously analyzes your clients’ cyber profiles against the latest threat intelligence and industry frameworks, such as the CIS Controls, NIST Cybersecurity Framework, and ISO 27001. With Cynomi, MSPs/MSSPs gain the insights and tools needed to stay ahead of the curve. With automated assessments, automatic mapping of controls, customized policies, and actionable recommendations, Cynomi empowers you to deliver comprehensive cybersecurity solutions that drive business growth and instill confidence in your clients.

Book a Demo today to explore how Cynomi can help you deliver compliance assessments in line with standards like CIS and more.