Frequently Asked Questions
Product Information & Purpose
What is Cynomi and what is its primary purpose?
Cynomi is a cybersecurity and compliance management platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). Its primary purpose is to enable these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Cynomi leverages AI-driven automation and embedded CISO-level expertise to streamline processes, reduce operational overhead, and enhance service delivery. Learn more.
How does Cynomi help service providers with NIST compliance?
Cynomi simplifies NIST compliance for MSPs and MSSPs by automating risk assessments, mapping controls, and streamlining reporting. The platform supports key NIST frameworks, including CSF 2.0, 800-53, and 800-171, and provides a structured compliance roadmap from gap analysis to security control implementation. Automation and best practices help overcome compliance challenges, ensure long-term compliance, and build client trust. Read the guide.
Features & Capabilities
What are the key features and capabilities of Cynomi?
Cynomi offers AI-driven automation that automates up to 80% of manual processes, such as risk assessments and compliance readiness. It supports over 30 cybersecurity frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), provides centralized multitenant management, embedded CISO-level expertise, branded exportable reporting, and a security-first design that links compliance gaps directly to risk reduction. The platform is intuitive and accessible for non-technical users. See platform features.
What integrations does Cynomi support?
Cynomi supports integrations with leading scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and offers API-level access for custom workflows. It also integrates with CI/CD tools, ticketing systems, and SIEMs, enabling users to run scans, upload CSVs, and sync infrastructure-as-code deployments. Learn about integrations.
Does Cynomi offer API access?
Yes, Cynomi provides API-level access to extend functionality and enable custom integrations with existing workflows and systems. For API documentation and details, contact Cynomi's support team. Contact support.
What technical documentation and resources are available for Cynomi?
Cynomi offers extensive technical documentation, including compliance checklists for frameworks like CMMC, PCI DSS, and NIST, risk assessment templates, incident response plan templates, and guides for continuous compliance. Framework-specific mapping documents, crosswalks, and control-to-requirement matrices are also available. NIST Compliance Checklist, Continuous Compliance Guide.
Use Cases & Business Impact
Who can benefit from using Cynomi?
Cynomi is designed for MSPs, MSSPs, vCISOs, and technology consulting firms seeking to deliver scalable cybersecurity and compliance services. Industries represented in case studies include legal, cybersecurity service providers, technology consulting, managed services, and defense. See case studies.
What measurable business impact can customers expect from Cynomi?
Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and Arctiq reduced assessment times by 60%. These outcomes demonstrate Cynomi's ability to accelerate sales cycles, enhance efficiency, and deliver scalable service. CompassMSP Case Study, Arctiq Case Study.
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. By automating up to 80% of manual tasks and embedding expert-level processes, Cynomi enables faster, more affordable, and consistent service delivery. Learn more about vCISO services.
Are there real-world examples of Cynomi solving customer pain points?
Yes. CyberSherpas transitioned from one-off engagements to a subscription model, CA2 Security reduced risk assessment times by 40%, and Arctiq cut assessment times by 60%. CompassMSP closed deals five times faster, and ECI increased GRC service margins by 30%. These case studies highlight Cynomi's impact on efficiency, scalability, and business growth. CyberSherpas Case Study, CA2 Case Study, Arctiq Case Study.
Product Performance & Ease of Use
How does Cynomi perform in terms of automation and scalability?
Cynomi automates up to 80% of manual processes, enabling service providers to scale vCISO services without increasing resources. This results in faster service delivery, reduced operational overhead, and sustainable growth. Customers like ECI and CompassMSP have reported significant improvements in efficiency and margins. CompassMSP Case Study.
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi's intuitive and well-organized interface. James Oliverio, CEO of ideaBOX, describes the platform as 'effortless' for assessing cyber risk posture. Steve Bowman from Model Technology Solutions noted ramp-up time for new team members dropped from four or five months to just one month. Compared to competitors like Apptega and SecureFrame, Cynomi is highlighted as more user-friendly and accessible for non-technical users. See testimonials.
Security & Compliance
How does Cynomi address security and compliance requirements?
Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. It automates up to 80% of manual processes for risk assessments and compliance readiness, supports over 30 frameworks (NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), and provides enhanced reporting for transparency. The platform is designed to deliver enterprise-grade security and compliance solutions efficiently and at scale. See security commitment.
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, while competitors like Apptega and Vanta serve broader markets or focus on in-house teams. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and supports over 30 frameworks. It is more user-friendly and scalable, with rapid onboarding and branded reporting. Competitors often require more manual setup, user expertise, or have limited framework support. Compare platform features.
What features differentiate Cynomi from its competitors?
Cynomi stands out with AI-driven automation (up to 80% of manual processes), embedded CISO-level expertise, centralized multitenant management, support for 30+ frameworks, branded exportable reporting, and a security-first design. These features enable service providers to scale efficiently, deliver consistent results, and enhance client engagement—capabilities often lacking or less developed in competitors. See differentiators.
Support & Implementation
What customer service and support does Cynomi provide after purchase?
Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday–Friday, 9am–5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing optimization, and minimal operational disruptions. Contact support.
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi provides a structured onboarding process, dedicated account managers for ongoing support, access to training materials, and prompt troubleshooting assistance. Customers can rely on Cynomi's support team for upgrades, maintenance, and resolving issues to ensure optimal platform performance. Contact support.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
