Frequently Asked Questions
Features & Capabilities
What features does Cynomi offer for cybersecurity risk management?
Cynomi provides AI-driven automation that streamlines up to 80% of manual processes, including risk assessments and compliance readiness. The platform supports over 30 cybersecurity frameworks (such as NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), offers dynamic risk scoring, prioritized remediation plans, branded exportable reports, and centralized multitenant management for service providers. Its intuitive interface makes it accessible even for non-technical users. Learn more.
Does Cynomi support integrations with other cybersecurity tools?
Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, and provides API-level access for custom workflows and connections to CI/CD tools, ticketing systems, and SIEMs. See integration details.
How does Cynomi automate cybersecurity and compliance management?
Cynomi automates up to 80% of manual processes, including risk assessments, compliance readiness, and reporting. The platform uses AI to generate dynamic risk scores, actionable remediation plans, and branded reports, enabling service providers to deliver faster, more consistent, and scalable cybersecurity services. Download the automation guide.
What frameworks does Cynomi support for compliance and risk management?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, CMMC, PCI DSS, and more. This allows for tailored assessments and compliance mapping for diverse client needs. See full framework list.
Does Cynomi offer API access for custom integrations?
Yes, Cynomi provides API-level access, enabling extended functionality and custom integrations with other tools and workflows. For more details, contact Cynomi or refer to their support team.
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by technology consulting firms, legal organizations, and defense sector clients, as highlighted in case studies. See case studies.
What business impact can customers expect from using Cynomi?
Customers report measurable outcomes such as increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. Cynomi enables scalable service delivery, enhanced client engagement, and consistent, high-quality results. Read CompassMSP case study.
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual process inefficiencies, scalability challenges, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior team members, and inconsistency in service delivery. By automating and standardizing workflows, Cynomi helps service providers deliver faster, more affordable, and higher-quality cybersecurity services. Explore vCISO solutions.
Are there real-world examples of Cynomi solving customer pain points?
Yes. CyberSherpas transitioned to a subscription model and streamlined work processes; CA2 Security reduced risk assessment times by 40% and upgraded their security offering; Arctiq cut assessment times by 60% for risk and compliance assessments. These case studies demonstrate Cynomi's impact across various industries. See all case studies.
Product Performance & Ease of Use
How does Cynomi perform compared to manual cybersecurity processes?
Cynomi automates up to 80% of manual processes, significantly reducing operational overhead and enabling faster service delivery. Customers have reported closing deals 5x faster and increasing service margins by 30%. The platform's intuitive interface also reduces ramp-up time for junior analysts from several months to just one month. See testimonials.
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi's intuitive and well-organized interface. James Oliverio, CEO of ideaBOX, noted that assessing cyber risk posture is effortless, and Steve Bowman from Model Technology Solutions reported ramp-up time for new team members dropped from four or five months to just one month. Cynomi is also highlighted as more user-friendly than competitors like Apptega and SecureFrame. Read more testimonials.
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, whereas competitors often target in-house teams or require significant user expertise. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and supports over 30 frameworks. It is noted for faster onboarding, more user-friendly interface, and security-first design. For example, Apptega and SecureFrame have steeper learning curves, and Drata's onboarding can take up to two months compared to Cynomi's rapid setup. See platform comparison.
What makes Cynomi a preferred choice for service providers?
Cynomi is designed specifically for service providers, offering centralized multitenant management, automation, and embedded expertise. It enables scalable growth, rapid onboarding, and consistent delivery across clients. Its security-first approach and client-friendly reporting tools further differentiate it from competitors. Learn more about service provider benefits.
Technical Documentation & Compliance
What technical documentation and compliance resources does Cynomi provide?
Cynomi offers comprehensive guides and checklists for frameworks like CMMC, PCI DSS, NIST, and HIPAA. Resources include the NIST Compliance Checklist, NIST Risk Assessment Template, Continuous Compliance Guide, and Compliance Audit Checklist. These documents help streamline compliance mapping, risk assessment, and audit readiness. See CMMC checklist | NIST checklist | Continuous Compliance Guide.
How does Cynomi help with continuous compliance?
Cynomi automates compliance tracking and reporting, supporting continuous compliance across multiple frameworks. The platform provides actionable insights, branded reports, and evidence folder structures that mirror framework layouts, making audit preparation and ongoing compliance easier. Learn about continuous compliance.
Support & Implementation
What customer service and support does Cynomi offer after purchase?
Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, maintenance, and troubleshooting. Contact support.
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi offers a structured onboarding process, dedicated account management, access to training materials, and responsive customer support for troubleshooting and upgrades. This ensures minimal downtime and optimal platform performance for all users.
Security & Compliance
How does Cynomi ensure product security and compliance?
Cynomi is designed with a security-first approach, linking assessment results directly to risk reduction rather than just compliance. The platform supports compliance readiness across 30+ frameworks, provides enhanced reporting, and embeds CISO-level expertise to ensure robust protection against threats. See security certifications.
