Frequently Asked Questions

Use Cases & Business Impact

How did DeepSeas Security use Cynomi to scale its CISO advisory practice?

DeepSeas Security adopted Cynomi as its centralized cybersecurity and compliance management platform, enabling the firm to scale its CISO advisory services to over 100 clients in under two years. By standardizing workflows and consolidating risk assessments, policy creation, and reporting, DeepSeas accelerated onboarding by 50% and improved client retention through ongoing engagement and visibility. Source

What measurable results did DeepSeas achieve with Cynomi?

DeepSeas achieved several measurable outcomes with Cynomi, including:

Source

How does Cynomi help service providers engage non-technical executives?

Cynomi provides executive-facing visuals and clear, contextual narratives that make cybersecurity priorities understandable and actionable for non-technical stakeholders. Tools like the risk analysis spider graph help executives quickly grasp risk maturity and key priorities, leading to stronger alignment with business goals and faster executive buy-in. Source

Features & Capabilities

What are the key features of Cynomi that helped DeepSeas Security?

Key features include:

Source

How does Cynomi automate and streamline cybersecurity processes?

Cynomi automates up to 80% of manual processes, including risk assessments and compliance readiness. The platform consolidates technical scan inputs, provides guided workflows, and generates branded, exportable reports, significantly reducing operational overhead and enabling faster service delivery. Source

What frameworks and compliance standards does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. This allows service providers to deliver tailored assessments and compliance solutions for diverse client needs. Source

Does Cynomi offer integrations with other cybersecurity tools?

Yes, Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native integrations with cloud platforms like AWS, Azure, and GCP, and offers API-level access for custom workflows and connections to CI/CD tools, ticketing systems, and SIEMs. Source

Pain Points & Solutions

What common challenges does Cynomi help service providers overcome?

Cynomi addresses several pain points, including:

By automating and centralizing these processes, Cynomi enables faster, more consistent, and scalable service delivery. Source

How does Cynomi improve client retention for service providers?

By embedding Cynomi into client workflows, reporting, and compliance tracking, service providers create longer-lasting, more valuable relationships. Clients begin to rely on the platform for ongoing updates and visibility into their cybersecurity posture, which strengthens engagement and retention. Source

Competition & Comparison

How does Cynomi compare to other cybersecurity platforms like Apptega, ControlMap, Vanta, Secureframe, and Drata?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, and multitenant management. Unlike competitors:

Cynomi automates up to 80% of manual processes, supports over 30 frameworks, and enables rapid onboarding and reporting, making it ideal for service providers seeking scalability and efficiency. Source

Technical Requirements & Documentation

What technical documentation and compliance resources are available for Cynomi?

Cynomi provides extensive technical documentation and compliance resources, including:

These resources help service providers understand and implement compliance requirements efficiently.

Does Cynomi offer API access for custom integrations?

Yes, Cynomi offers API-level access, enabling extended functionality and custom integrations with existing workflows, CI/CD tools, ticketing systems, and SIEMs. For more details, contact Cynomi directly or refer to their support team. Source

Support & Implementation

What support and onboarding services does Cynomi provide?

Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing optimization, and minimal operational disruption. Source

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi provides structured onboarding, dedicated account management, access to training materials, and responsive customer support for troubleshooting and resolving issues. This ensures customers can maintain and optimize their use of the platform with minimal downtime. Source

Industries & Case Studies

What industries are represented in Cynomi's case studies?

Cynomi's case studies span multiple industries, including:

Source

Can you share examples of customer success stories with Cynomi?

Yes. For example, DeepSeas scaled to over 100 advisory clients in under two years and achieved 50% faster onboarding. CompassMSP closed deals 5x faster, and ECI increased GRC service margins by 30% while cutting assessment times by 50%. These stories highlight Cynomi's impact on efficiency, scalability, and business growth. Source, CompassMSP Case Study

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How DeepSeas Accelerated and Scaled its CISO Advisory Practice

With Cynomi, DeepSeas launched a high-growth CISO advisory model, standardizing delivery, speeding up onboarding by 50%, and scaling to 100+ clients in under two years.

deepseas case study

The Challenge

DeepSeas aimed to scale its CISO advisory practice but struggled with manual, time-intensive processes that limited growth and efficiency.

The Solution

Cynomi became the backbone of DeepSeas’ advisory operations, streamlining onboarding, assessments, and reporting into a repeatable framework.

The Impact

DeepSeas transformed its advisory model into a more scalable and efficient practice, strengthening client trust and long-term retention.

Key Results
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Faster client onboarding
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Faster reporting
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More effective at engaging clients
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Clients scaled

The Full Story

Building a Scalable Advisory Model

DeepSeas’ CISO Advisory Services, led by John Matis, was built to provide cybersecurity leadership to organizations of all sizes, ranging from startups to large enterprises. As demand grew, Matis saw an opportunity to expand their practice.

Challenges of Growth and Consistency

However, the DeepSeas team faced operational bottlenecks that limited scaling within its existing model. Manual onboarding and risk discovery slowed early engagement, with assessments often taking weeks. Without a structured, repeatable process, maintaining quality and consistency across clients became a growing challenge. 

Reporting stretched consultant capacity, as each engagement required recreating risk narratives and executive updates from scratch. Communicating cyber risk to non-technical leaders added further complexity, with security priorities often failing to resonate. These issues made it hard to engage clients meaningfully and build lasting, strategic relationships.

Implementing Cynomi

To overcome these challenges, DeepSeas implemented Cynomi as the foundation of its advisory operations. The platform unified onboarding, risk assessments, compliance tracking, and reporting within one centralized framework.

“I use Cynomi on just about every call I’m on with every client,” said Matis. “It makes every engagement smoother, more strategic, and far more scalable.”

Transforming Delivery and Client Engagement

Cynomi quickly became a force multiplier for DeepSeas. Within two years, the firm scaled to serve over 100 clients without increasing headcount at the same rate. Onboarding and assessments were completed 50% faster, and reporting became up to three times more efficient.

The platform’s guided assessments and visual dashboards made cybersecurity progress clear and actionable for business leaders. Consultants became 75% more effective at engaging executives on security priorities, shifting conversations from tactical fixes to strategic planning.

These improvements strengthened trust, boosted retention, and turned DeepSeas’ CISO advisory offering into a scalable, high-impact growth engine.

The Full Story

About DeepSeas Security

DeepSeas is a full‑suite cybersecurity firm offering a variety of cybersecurity services, including MDR, SIEM monitoring, and CISO advisory services to businesses of all sizes.

  • Industry: Cybersecurity Advisory
  • Focus: CISO Services
  • Clients: 100+ Organizations
  • Founded: 2018
  • Headquarters: United States

What Our Team Loves About Cynomi

  • We’ve been able to standardize the practice while still maintaining a high level of flexibility across our different customers.

    John Matis vCISO Practice Leader, DeepSeas

  • We’ve been able to standardize the practice while still maintaining a high level of flexibility across our different customers.

    John Matis vCISO Practice Leader, DeepSeas

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