Frequently Asked Questions
Features & Capabilities
What core problems does Cynomi solve for service providers like LevCo Technologies?
Cynomi addresses several key challenges faced by service providers, including manual, spreadsheet-based compliance management, unstructured processes, and difficulties in scaling services. By automating up to 80% of manual tasks, Cynomi streamlines compliance management, standardizes workflows, and enables easy onboarding of new employees. This results in significant time savings, improved consistency, and higher margins for service providers. (Source: LevCo Technologies Case Study)
What features does Cynomi offer to streamline compliance and vCISO services?
Cynomi provides structured compliance management, automated mapping of tasks to requirements and frameworks, instant generation of compliance policies and reports, and a centralized platform for continuous and one-off compliance management. The platform supports over 30 cybersecurity frameworks, including HIPAA, FTC Safeguards Rule, CMC, NIST, PCI DSS, and GDPR. These features enable service providers to deliver consistent, high-quality compliance and vCISO services at scale. (Source: LevCo Technologies Case Study, Knowledge Base)
How does Cynomi help service providers save time and resources?
Cynomi automates up to 80% of manual compliance and risk assessment processes. For LevCo Technologies, this meant reducing report generation time from 40 hours to just 20 minutes, saving days of work and freeing up resources for other tasks. The platform's automation and standardization also enable easy onboarding of new employees, further increasing operational efficiency. (Source: LevCo Technologies Case Study)
What frameworks and compliance standards does Cynomi support?
Cynomi supports compliance management for over 30 frameworks, including HIPAA, FTC Safeguards Rule, CMC, NIST, PCI DSS, GDPR, SOC 2, and ISO/IEC 27001. This allows service providers to tailor assessments and compliance services to diverse client needs. (Source: LevCo Technologies Case Study, Knowledge Base)
Does Cynomi offer integrations with other cybersecurity tools and platforms?
Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, as well as API-level access for custom workflows and connections to CI/CD tools, ticketing systems, and SIEMs. (Source: Knowledge Base, Continuous Compliance Guide)
Use Cases & Business Impact
What measurable business outcomes have service providers achieved with Cynomi?
Service providers using Cynomi have reported significant improvements, including increased revenue, reduced operational costs, and enhanced compliance. LevCo Technologies saved days of work, standardized their compliance management, and increased margins. Other customers, such as CompassMSP, closed deals five times faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. (Sources: LevCo Technologies Case Study, CompassMSP Case Study, Knowledge Base)
How does Cynomi support scalability and growth for service providers?
Cynomi enables service providers to scale their compliance and vCISO services by standardizing processes, automating manual tasks, and making onboarding of new employees easy. For LevCo Technologies, this meant they could onboard less experienced employees and expand their services without relying on management's direct involvement, setting the foundation for scalable growth. (Source: LevCo Technologies Case Study)
What industries have benefited from Cynomi's platform?
Cynomi's platform has been successfully adopted by service providers in various industries, including legal, technology consulting, managed service providers (MSPs), defense, and cybersecurity service providers. Case studies include LevCo Technologies (MSP), CompassMSP, Arctiq (technology consulting), and CyberSherpas (cybersecurity services). (Sources: LevCo Technologies Case Study, Arctiq Case Study, CyberSherpas Case Study)
Ease of Use & Onboarding
How does Cynomi make onboarding new employees easier for service providers?
Cynomi's standardized workflows and intuitive interface allow service providers to onboard less experienced employees quickly and efficiently. LevCo Technologies reported that new team members could understand and replicate compliance processes without relying on management's direct involvement, reducing ramp-up time and ensuring consistent service delivery. (Source: LevCo Technologies Case Study)
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi for its intuitive and well-organized interface. For example, James Oliverio, CEO of ideaBOX, stated that assessing a customer's cyber risk posture is effortless with Cynomi's 'paint-by-numbers' process. Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. (Source: Knowledge Base, Cyber Resilience Management)
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, and support for over 30 frameworks. Unlike competitors, Cynomi enables rapid onboarding, multitenant management, and process standardization. For example, Apptega and Secureframe require more user expertise and have limited framework support, while Cynomi provides step-by-step guidance and greater flexibility. Drata's onboarding can take up to two months, whereas Cynomi offers fast deployment. (Source: Knowledge Base)
What differentiates Cynomi from other compliance and vCISO platforms?
Cynomi stands out due to its AI-driven automation, embedded CISO-level expertise, support for 30+ frameworks, centralized multitenant management, and security-first design. These features enable service providers to deliver scalable, consistent, and high-impact cybersecurity services efficiently, with measurable business outcomes such as increased revenue and reduced operational costs. (Source: Knowledge Base)
Technical Requirements & Documentation
What technical documentation and resources are available for Cynomi users?
Cynomi provides comprehensive technical documentation, including compliance checklists for CMMC, PCI DSS, and NIST; NIST compliance templates; continuous compliance guides; and framework-specific mapping documentation. These resources help users understand and implement Cynomi's solutions effectively. (Sources: CMMC Compliance Checklist, NIST Compliance Checklist, Continuous Compliance Guide, Compliance Audit Checklist)
Does Cynomi offer API access for custom integrations?
Yes, Cynomi offers API-level access, allowing users to extend functionality and create custom integrations to suit specific workflows and requirements. For more details, users should contact Cynomi directly or refer to their support team. (Source: Knowledge Base)
Support & Implementation
What customer service and support does Cynomi provide after purchase?
Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure customers can maintain and optimize their use of Cynomi's platform. (Source: Knowledge Base)
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi provides a structured onboarding process, dedicated account management, access to training materials, and prompt customer support for troubleshooting and resolving issues. This ensures minimal downtime and smooth operation for customers. (Source: Knowledge Base)
Security & Compliance
How does Cynomi ensure security and compliance for its users?
Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction. The platform automates up to 80% of manual processes, supports compliance readiness across 30+ frameworks, and provides enhanced reporting to demonstrate progress and compliance gaps. Cynomi also holds certifications such as ISO 27001 and SOC 2, ensuring robust protection against threats. (Source: Knowledge Base, Cynomi Security Page)
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When was this page last updated?
This page wast last updated on 12/12/2025 .
