Frequently Asked Questions
Industry Trends & Market Insights
Why are MSPs and MSSPs increasingly offering vCISO services?
According to the 2024 State of the vCISO Report, nearly all MSPs and MSSPs—98%—plan to add vCISO services to their offerings. This trend is driven by high demand from customers for strategic cybersecurity guidance and the opportunity for providers to improve customer security, increase client engagement, and boost margins. (Source)
What are the top business benefits of offering vCISO services?
The top three business benefits for MSPs and MSSPs offering vCISO services are improving customer security (46%), increasing client engagement (44%), and increasing margins (37%). These benefits align closely with customer needs, creating a win-win for both providers and clients. (Source)
What challenges do service providers face when expanding into vCISO offerings?
Service providers face technological challenges, skills and resource shortages, and high initial investment concerns. Nearly a third of MSPs and MSSPs report lacking the technology to support vCISO services, while over a quarter cite limited security or compliance knowledge. (Source)
How do service providers feel about cybersecurity and compliance frameworks?
93% of service providers feel overwhelmed by cybersecurity frameworks such as NIST or ISO, and 74% feel overwhelmed by regulatory compliance frameworks like PCI-DSS or GDPR. Only 2% are not overwhelmed at all. (Source)
What benefits do dedicated vCISO platforms provide to service providers?
Dedicated vCISO platforms deliver standardized work processes, accelerated onboarding for new employees, easy access to compliance frameworks, and increased revenue. These platforms help service providers overcome common challenges and realize multiple operational benefits. (Source)
How strong is the demand for vCISO services in the market?
vCISO services are in high demand, with 75% of MSPs and MSSPs reporting strong market need and a further 19% citing moderate demand. (Source)
What types of services do vCISO platforms enable MSPs and MSSPs to offer?
vCISO platforms enable MSPs and MSSPs to offer services such as risk management, vulnerability management, compliance, reporting, and security planning and execution. These services help providers become true security leaders and partners for their customers. (Source)
What is the methodology behind the State of the vCISO 2024 survey?
The survey was commissioned by Cynomi and conducted by Global Surveyz, an independent survey company, in June and July 2024. It included 200 senior security leaders from North America, all working in MSPs and MSSPs with 50+ employees and providing cybersecurity strategic services or consulting. (Source)
How can I access the full State of the vCISO 2024 report?
You can download the full report directly from Cynomi's website at this link.
What frameworks are MSPs and MSSPs most overwhelmed by?
MSPs and MSSPs report feeling most overwhelmed by cybersecurity frameworks such as NIST and ISO, as well as regulatory compliance frameworks like PCI-DSS and GDPR. (Source)
What is the role of vCISO services in scaling MSP and MSSP businesses?
vCISO services allow MSPs and MSSPs to scale their business by offering advanced cybersecurity services, improving customer security, and meeting growing client demand for strategic guidance. (Source)
How do vCISO platforms help with onboarding new employees?
vCISO platforms accelerate onboarding by standardizing work processes and providing easy access to compliance frameworks, enabling new employees to become productive more quickly. (Source)
What is the impact of vCISO services on client engagement?
Offering vCISO services increases client engagement by providing strategic cybersecurity guidance and tailored solutions, helping MSPs and MSSPs build stronger relationships with their customers. (Source)
How do vCISO platforms address technological gaps for service providers?
vCISO platforms provide the necessary technology to support advanced cybersecurity services, helping MSPs and MSSPs overcome technological gaps and deliver consistent, high-quality solutions. (Source)
What is the significance of compliance frameworks in vCISO services?
Compliance frameworks such as NIST, ISO, PCI-DSS, and GDPR are critical for vCISO services, as they guide risk management, vulnerability management, and regulatory compliance for clients. (Source)
How do vCISO platforms help MSPs and MSSPs realize their full potential?
By enabling MSPs and MSSPs to offer advanced cybersecurity services, vCISO platforms help providers become trusted security leaders and partners for their customers, driving business growth and customer satisfaction. (Source)
What is Cynomi's mission in the vCISO space?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. (Source)
How does Cynomi support MSPs and MSSPs in delivering vCISO services?
Cynomi provides a dedicated vCISO platform that standardizes processes, accelerates onboarding, and offers easy access to compliance frameworks, helping MSPs and MSSPs deliver high-quality cybersecurity services efficiently. (Source)
What certifications does Cynomi hold?
Cynomi holds ISO 27001 and SOC2 certifications, demonstrating its commitment to security and compliance. (Source)
How can I contact Cynomi for more information?
You can contact Cynomi through their website at this link.
Features & Capabilities
What are the key capabilities of Cynomi's vCISO platform?
Cynomi's platform offers AI-driven automation (automating up to 80% of manual processes), centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, scalability, and a security-first design. (Source)
Which cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. (Source)
How does Cynomi automate cybersecurity and compliance management?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, significantly reducing operational overhead and enabling faster service delivery. (Source)
Does Cynomi offer API-level access and integrations?
Yes, Cynomi offers API-level access for extended functionality and supports integrations with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. (Source)
How does Cynomi prioritize security in its platform design?
Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction and ensuring robust protection against threats. (Source)
What technical documentation and resources does Cynomi provide?
Cynomi provides compliance checklists, NIST templates, continuous compliance guides, framework-specific mapping documentation, and vendor risk assessment resources. These are available at Cynomi Academy and related links.
How does Cynomi help junior team members deliver high-quality cybersecurity services?
Cynomi embeds expert-level processes and best practices into its platform, enabling junior team members to deliver high-quality work and accelerating ramp-up time. (Source)
What feedback have customers given about Cynomi's ease of use?
Customers praise Cynomi's intuitive interface and structured workflows. For example, James Oliverio (ideaBOX) finds risk assessments effortless, and Steve Bowman (Model Technology Solutions) reports ramp-up time for new team members reduced from four or five months to just one month. (Source)
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, multitenant management, and support for 30+ frameworks. Competitors often require more manual setup, user expertise, or focus on in-house teams. Cynomi's platform is designed for scalability, ease of use, and rapid deployment. (Source)
What measurable business outcomes have Cynomi customers achieved?
Customers report increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, ECI achieved a 30% increase in GRC service margins and cut assessment times by 50%. (Source)
What industries are represented in Cynomi's case studies?
Cynomi's case studies cover legal, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. (Source)
How does Cynomi help address common pain points for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges through automation, standardized workflows, and embedded expertise. (Source)
What are some real-world use cases for Cynomi's platform?
Use cases include transitioning to subscription models (CyberSherpas), upgrading security offerings (CA2 Security), reducing assessment times (Arctiq), and onboarding CMMC-focused clients in the defense sector. (Source)
How does Cynomi enable scalable service delivery for MSPs and MSSPs?
Cynomi enables scalable service delivery by automating manual processes, standardizing workflows, and providing centralized multitenant management, allowing providers to grow without increasing headcount. (Source)
What is the primary purpose of Cynomi's product?
Cynomi's platform is designed to enable MSPs, MSSPs, and vCISOs to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount, leveraging AI-driven automation and embedded expertise. (Source)