State of the vCISO 2025

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The State of the Virtual CISO 2025

How AI is Reshaping Cybersecurity and Compliance Services

The 2025 State of the vCISO Report builds on our ongoing exploration of the vCISO landscape.

The findings are clear: demand for advanced cybersecurity services is reaching record highs and vCISO services are no longer nice-to-have. What was once a supplementary offering is now a staple service for MSPs and MSSPs. And with AI, vCISO providers are cutting workloads and speeding up delivery like never before.

If you’re an MSP or MSSP considering or already offering vCISO services, this report is a must-read. Here are a few highlights:

Demand for Advanced Cybersecurity Services is at an All Time High

79% of MSPs & MSSPs see high demand for vCISO services among SMBs

vCISO services are emerging as a top priority for SMBs, surpassing compliance readiness, cyber insurance qualification, strategic planning and risk assessments.

But There are Challenges to Overcome

Time and budget resources and skills gaps are major challenges. Approximately ⅓ of MSPs and MSSPs state they are worried about:

  • Profitability or ROI
  • The high initial investment
  • Lacking skilled cybersecurity personnel

The ROI is Real

MSPs and MSSPs that manage to bridge these service gaps can unlock meaningful business growth.

Among MSPs and MSSPs offering vCISO services:

41%saw improved upsell of additional products and services
40%reported increased margins
39%expanded their customer base
38%gained easier access to new prospects
36%experienced a direct revenue boost

AI is Changing the vCISO Game

AI is transforming how service providers deliver vCISO services. AI is already reducing manual effort, accelerating delivery and improving scale and efficiency.

42% of service providers report a whopping 81–100% reduction in manual workloads, allowing them to serve more clients without compromising quality.

Today, we’re only scratching the surface. As AI adoption accelerates, the impact on vCISO services’ quality, delivery speed and scale will grow exponentially, redefining how cybersecurity is delivered.

vCISO services are no longer an optional add-on for MSPs and MSSPs. With growing demand from SMBs, service providers looking to remain competitive, scale their business and improve customer security must include advanced security services in their offering. To overcome justified challenges like ROI and skills gap, service providers can leverage technology.

AI is already transforming the security workload, enhancing efficiency of security and compliance tasks that are part of the vCISO work.

By combining advanced technology with a vCISO services offering, MSPs and MSSPs can maximize their full business potential.

Methodology

Cynomi commissioned this survey to gain a true understanding of the advanced cyber security market, how MSPs and MSSPs are operating within it, and the impact of AI. The survey included 200 senior security leaders (Owners, CEOs, CIOs, CISOs, COOs, vCISOs, Heads of Security, and Senior Security Consultants) in MSPs and MSSPs. The respondents were from North America and employ 50 or more employees. They all provide cybersecurity strategic services or cybersecurity consulting. The respondents were recruited through a global B2B research panel, and invited via email to complete the survey. Global Surveyz, an independent survey company, completed the survey which took place during May 2025.

Get your copy of the report today