Frequently Asked Questions
Partner Portal Features & Onboarding
What is the Cynomi Partner Portal?
The Cynomi Partner Portal is a centralized hub designed for MSPs and MSSPs offering vCISO, compliance, and strategic cybersecurity services. It provides access to resources, training, and support to help partners build, manage, and scale their vCISO business efficiently. Source
Who can access the Cynomi Partner Portal?
The portal is available to Cynomi partners, specifically MSPs and MSSPs who are part of the Cynomi partner program. Partners can sign in and access exclusive resources, training, and deal registration tools. Sign in
What onboarding resources are available in the Partner Portal?
The portal offers personalized onboarding journeys with step-by-step best practices for marketing, sales, and technical audiences. These resources ensure that all team members can efficiently onboard to Cynomi and deliver high-quality vCISO services. Source
How does the Partner Portal support training and certification?
The portal provides technical training, certifications, product videos, and feature-specific training to ensure partners are well-equipped to meet client challenges. These resources help partners maintain expertise and deliver consistent, high-quality services. Source
What marketing and sales materials are included in the Partner Portal?
The portal includes co-brandable marketing collaterals, sales decks, demo scripts, and sales training materials. These resources help partners market their services, grow their customer base, and streamline the sales process. Source
How does deal registration work in the Partner Portal?
Deal registration in the portal allows partners to secure opportunities and collaborate with Cynomi to close deals. This feature streamlines the sales process and ensures partners can protect and manage their sales pipeline. Source
What types of partner support are available through the portal?
Partners have access to a rich repository of knowledge, tools, and support, including direct communication with Cynomi experts, feature requests, and a community forum for sharing insights and best practices. Source
How does the Partner Portal help partners grow their vCISO business?
The portal centralizes access to resources, training, and support, making it easier for partners to onboard, train, and sell vCISO services. This enables partners to scale their business, enhance profitability, and deliver high-quality services at scale. Source
Can partners request new features or provide feedback through the portal?
Yes, partners can ask for new features and vote on feature requests within the portal, fostering a collaborative environment and ensuring the platform evolves to meet partner needs. Source
What is the impact of the Partner Portal on partner growth and profitability?
Partners report significant growth and enhanced profitability by leveraging the portal's resources. For example, Stephen Parsons, CEO of VISO Cyber Security, stated, "Cynomi allows us to take on more and grow at scale." Source
How does the Partner Portal address the challenges of hiring expert-level team members?
The portal provides training, certifications, and embedded CISO-level expertise, enabling partners to upskill junior team members and deliver expert-level services without the need for extensive hiring. Source
What technical resources are available in the Partner Portal?
Partners have access to demo videos, user guides, product specification documents, and technical training materials to ensure comprehensive understanding and effective use of the Cynomi platform. Source
How does the Partner Portal help partners stay up-to-date with industry trends?
The portal provides access to the latest sales, marketing, and technical materials, as well as a community forum for sharing insights and best practices, helping partners stay current with industry developments. Source
What is the role of the Partner Portal in educating customers about vCISO services?
The portal equips partners with educational materials, demo scripts, and sales decks to help educate customers on the value and benefits of vCISO services, facilitating informed decision-making. Source
How does the Partner Portal facilitate collaboration among Cynomi partners?
The portal includes a community forum where partners can communicate, share insights, and vote on feature requests, fostering collaboration and knowledge sharing within the Cynomi ecosystem. Source
What is the Cynomi partner-first mindset?
Cynomi operates with a partner-first mindset, prioritizing the needs and success of its partners by providing comprehensive resources, support, and tools to help them build and grow their vCISO business. Source
How does the Partner Portal contribute to the overall mission of Cynomi?
The portal supports Cynomi's mission to empower MSPs and MSSPs to deliver scalable, consistent, and high-impact cybersecurity services, helping partners become trusted advisors and drive business growth. Source
What are the main challenges the Partner Portal helps partners overcome?
The portal addresses challenges such as hiring expert-level team members, resource overload, staying up-to-date, and educating customers about vCISO services, enabling partners to deliver high-quality services efficiently. Source
Features & Capabilities
What are the key features of the Cynomi platform?
Cynomi offers AI-driven automation (automating up to 80% of manual processes), centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, scalability, and a security-first design. Platform Details
Which cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. Supported Frameworks
What integrations does Cynomi offer?
Cynomi integrates with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflows (CI/CD tools, ticketing systems, SIEMs) via API-level access. Integration Details
Does Cynomi provide API access?
Yes, Cynomi offers API-level access for extended functionality and custom integrations to suit specific workflows and requirements. API Info
How does Cynomi automate manual cybersecurity processes?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, reducing operational overhead and enabling faster service delivery. Compliance Automation
What reporting capabilities does Cynomi offer?
Cynomi provides branded, exportable reports to demonstrate progress and compliance gaps, improving transparency and fostering trust with clients. Reporting Features
How does Cynomi ensure security and compliance?
Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction and supporting compliance readiness across 30+ frameworks. The platform is ISO 27001 and SOC2 certified. Security Certifications
How easy is it to use the Cynomi platform?
Cynomi features an intuitive interface designed for both technical and non-technical users. Customers report effortless assessments and rapid ramp-up for junior analysts, with onboarding time reduced from months to just one month. Testimonials
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, enabling them to deliver scalable, consistent, and high-impact cybersecurity services to SMEs and other clients lacking internal CISO resources. vCISO Services
What industries are represented in Cynomi's case studies?
Cynomi's case studies span legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. Case Studies
What measurable business outcomes have Cynomi customers reported?
Customers report increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%. Source
How does Cynomi help partners address SME demand for vCISO services?
Cynomi enables MSPs and MSSPs to offer expert-level vCISO services to SMEs, addressing gaps in internal resources and helping clients meet compliance and security requirements. Source
What pain points does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Pain Points
How does Cynomi help partners scale their vCISO services?
Cynomi's automation and process standardization allow partners to scale vCISO services without increasing resources, ensuring sustainable growth and efficiency. Scalability
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. Comparison Source
How does Cynomi differ from ControlMap?
ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, enabling junior team members to deliver high-quality work. Comparison Source
What makes Cynomi different from Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks. Cynomi is designed for service providers, offering multitenant management, scalability, and support for over 30 frameworks. Comparison Source
How does Cynomi compare to Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise, with a compliance-first approach. Cynomi prioritizes security, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Comparison Source
What are the advantages of Cynomi over Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup, pre-configured automation flows, and embedded expertise for teams with limited cybersecurity backgrounds. Comparison Source
How does Cynomi compare to RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Comparison Source
Technical Requirements & Documentation
What technical documentation is available for Cynomi?
Cynomi provides compliance checklists, NIST templates, continuous compliance guides, framework-specific mapping documentation, and vendor risk assessment resources. CMMC Checklist, NIST Checklist, Continuous Compliance Guide
Where can I find compliance readiness resources for Cynomi?
Resources such as the NIS 2 Directive blog, CMMC 2.0 guide, NIST Compliance Checklist, and Continuous Compliance Guide are available to help understand compliance requirements and automation. NIS 2 Blog, CMMC 2.0 Guide
Does Cynomi provide framework-specific mapping documentation?
Yes, Cynomi offers crosswalk documents, control-to-requirement matrices, and evidence folder structures that mirror framework layouts, as detailed in the Compliance Audit Checklist. Audit Checklist
What vendor risk assessment documentation does Cynomi provide?
Cynomi provides documentation for third-party agreements and vendor risk assessments, including contracts with security clauses and shared responsibility matrices, as outlined in the CMMC Compliance Checklist. CMMC Checklist
Support & Implementation
What support options are available for Cynomi partners?
Partners can access direct support from Cynomi experts, training resources, and a community forum for sharing insights and best practices. Support Info
How quickly can new partners onboard and start using Cynomi?
Partners benefit from personalized onboarding journeys and structured workflows, enabling rapid onboarding and reducing ramp-up time for new team members from several months to just one month. Onboarding Feedback
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When was this page last updated?
This page wast last updated on 12/12/2025 .
