Frequently Asked Questions

Product Overview & Purpose

What is Cynomi's Third Party Risk Management (TPRM) module?

The Cynomi Third Party Risk Management (TPRM) module is a fully embedded feature within the Cynomi vCISO platform, designed specifically for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). It enables partners to deliver scalable, structured vendor risk management alongside internal cybersecurity services, simplifying risk assessments, strengthening client trust, and opening new revenue streams—all from a single platform. Source

What is the primary purpose of Cynomi's platform?

Cynomi's platform is purpose-built to enable MSPs, MSSPs, and vCISOs to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. It automates up to 80% of manual processes, embeds CISO-level expertise, and streamlines complex cybersecurity operations for efficient service delivery. Source

Features & Capabilities

What features does the Cynomi TPRM module offer?

The Cynomi TPRM module offers centralized vendor records, reusable assessments, multi-client support, configurable impact scoring, automated risk categorization, built-in risk heatmaps, and exportable reports. It enables MSPs to send questionnaires based on industry standards, review vendor documentation, and automate scoring for consistent, trusted results. Source

How does Cynomi automate vendor risk management?

Cynomi automates vendor risk management by replacing manual processes with automated workflows. This allows partners to complete vendor assessments up to 79% faster—reducing effort from as much as 16 hours to as little as 1.5 hours per vendor. Automation eliminates duplication, standardizes processes, and improves accuracy. Source

Does Cynomi support integration with other tools and platforms?

Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, as well as API-level access for custom workflows and connections to CI/CD tools, ticketing systems, and SIEMs. Source

What compliance frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. This allows for tailored assessments and compliance readiness across diverse client needs. Source

Does Cynomi offer API access?

Yes, Cynomi offers API-level access, enabling extended functionality and custom integrations to suit specific workflows and requirements. For more details, contact Cynomi directly or refer to their support team. Source

Use Cases & Business Impact

Who can benefit from using Cynomi's TPRM module?

MSPs, MSSPs, and vCISOs benefit from Cynomi's TPRM module by delivering scalable, efficient vendor risk management services. The module is designed for multi-client environments and supports organizations of all sizes, from startups to large enterprises. Source

What measurable business outcomes can customers expect from Cynomi?

Customers report significant improvements, such as completing vendor assessments up to 79% faster, increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. CompassMSP Case Study, Source

What industries are represented in Cynomi's case studies?

Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Examples include a legal firm navigating compliance, CyberSherpas and CA2 Security upgrading offerings, Arctiq reducing assessment times, and CompassMSP accelerating deal closures. Testimonials, Arctiq Case Study

Pain Points & Solutions

What problems does Cynomi solve for MSPs and MSSPs?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and challenges maintaining consistency. By automating up to 80% of manual tasks and standardizing workflows, Cynomi enables faster, more affordable, and consistent service delivery. Source

How does Cynomi help with manual vendor risk management pain points?

Cynomi replaces manual vendor risk management processes with automated workflows, reducing assessment time from 7–16 hours per vendor to as little as 1.5 hours. This eliminates duplication, improves accuracy, and enables partners to deliver consistent, trusted results. Source

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, and support for over 30 frameworks. Competitors like Apptega and ControlMap require more manual setup and user expertise, while Vanta and Secureframe focus on in-house teams and have limited framework support. Cynomi provides centralized multitenant management, branded reporting, and a security-first design, differentiating it from compliance-driven competitors. Source

Technical Requirements & Documentation

What technical documentation and compliance resources are available for Cynomi?

Cynomi provides extensive technical documentation, including compliance checklists for frameworks like CMMC, PCI DSS, and NIST, risk assessment templates, incident response plan templates, continuous compliance guides, and framework-specific mapping documents. These resources are available on the Cynomi website and help streamline compliance and risk management processes. CMMC Compliance Checklist, NIST Compliance Checklist, Continuous Compliance Guide

Support & Implementation

What customer service and support does Cynomi offer after purchase?

Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing optimization, and minimal operational disruptions. Contact Cynomi

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi provides a structured onboarding process, dedicated account managers for ongoing support, access to training resources, and prompt assistance for troubleshooting and resolving issues. This ensures customers can maintain and optimize their use of the platform with minimal downtime. Contact Cynomi

Security & Compliance

How does Cynomi ensure product security and compliance?

Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction. The platform automates up to 80% of manual processes, supports over 30 frameworks, and provides enhanced reporting for transparency. Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to robust security and compliance standards. Security Certifications

Ease of Use & Customer Feedback

What feedback have customers given about Cynomi's ease of use?

Customers consistently praise Cynomi for its intuitive and well-organized interface. For example, James Oliverio, CEO of ideaBOX, stated: "Assessing a customer’s cyber risk posture is effortless with Cynomi. The platform’s intuitive Canvas and ‘paint-by-numbers’ process make it easy to uncover vulnerabilities and build a clear, actionable plan." Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. Source

Cynomi Expands vCISO Platform with Third Party Risk Management Module

Rotem-Shemesh
Rotem Shemesh Publication date: 10 September, 2025
Company News
Cynomi Expands vCISO Platform with Third Party Risk Management Module

A new way for MSPs and MSSPs to deliver scalable, profitable vendor risk services 

Organizations today rely on a complex web of vendors to keep their businesses running. Every new vendor introduces potential risks to security, compliance, and operations. For Managed Service Providers (MSP) and Managed Security Service Providers (MSSP), keeping up with this growing complexity has been a major challenge. 

That is why Cynomi is expanding the vCISO platform with the new Third Party Risk Management (TPRM) module. Purpose-built for MSPs and MSSPs and fully embedded into the Cynomi platform, this module gives Cynomi partners a scalable, structured way to deliver vendor risk management alongside internal cybersecurity services. 

With Cynomi TPRM, partners can simplify risk assessments, strengthen client trust, and open new revenue streams, all from a single platform. 

Why Vendor Risk Management Matters More Than Ever 

Managing vendor risk manually has long been a pain point for MSPs. Without a centralized system, assessments are often repeated across multiple clients, wasting time and creating inconsistent results. Limited visibility makes it difficult to track exposure gaps across environments, while manual scoring introduces subjectivity that impacts accuracy and trust. 

As service providers add more clients, the challenge compounds. Vendor risk efforts are frequently siloed from the broader cybersecurity program, preventing a unified view of risk. Manual processes are slow and costly, raising labor expenses and reducing margins. 

“Manual vendor assessments take MSPs between 7–16 hours per vendor.” 

The market signals are clear. The global third-party risk management (TPRM) market is projected to nearly triple by 2030, and 44% of organizations expect to rely on managed service providers for TPRM within the next two to three years. 

“The third-party risk management market is projected to grow from $7.42B to $20.59B by 2030, growing at a CAGR of 15.7% from 2024 to 2030.” – Third Party Risk Management Market Summary 

Addressing vendor risk in a structured, scalable way positions partners to operate more efficiently, uncover new revenue opportunities, and strengthen long-term client relationships. 

What Cynomi TPRM Delivers 

Cynomi’s TPRM module is fully embedded into the vCISO platform, giving partners one unified system for both internal and vendor risk management. Built specifically for MSP and MSSP workflows, it supports multi-client environments, user roles, and reusable assessments to fit seamlessly into existing operations. 

With Cynomi TPRM, security and compliance are managed in one view. Vendor records are centralized and shared across accounts, eliminating duplication and saving time. Assessments are structured and collaborative, with configurable impact scoring that reflects each client’s priorities. MSPs can send questionnaires based on industry standards, review vendor documentation, and rely on automated scoring that categorizes vendor risk by impact and likelihood, ensuring consistent, trusted results. 

The module also delivers built-in risk heatmaps for clear prioritization, plus exportable reports that highlight posture, risk data, and ratings in a format clients and auditors can act on. Together, these features simplify vendor risk management, improve accuracy, and give partners actionable insights they can use to drive client conversations. 

See how Cynomi TPRM streamlines vendor risk management:

As DeepSeas set out to expand its CISO advisory practice, it recognized that it needed a more efficient model to deliver services across a diverse and expanding client base.  

Manual onboarding and risk discovery processes often took weeks to complete, slowing progress and making it difficult to build momentum early in client relationships.  

DeepSeas works with organizations of all sizes, from early-stage startups to large enterprises. Delivering high-quality advisory services efficiently across such a diverse range was challenging without a structured and repeatable process. 

Reporting was another source of friction. Executive updates and board-level reports had to be created from scratch for each client, consuming valuable consultant time and delaying important communications.  

The Benefits for Partners 

Cynomi TPRM delivers efficiency, profitability, and strategic value for MSPs and MSSPs. By replacing manual processes with automated workflows, partners can complete vendor assessments up to 79% faster, reducing effort from as much as 16 hours to as little as 1.5. 

This efficiency drives clear profit impact. By eliminating duplication and standardizing processes, partners can improve margins and deliver vendor risk services as premium offerings. Vendor assessments also surface security gaps that naturally lead to new advisory and remediation opportunities, expanding revenue potential and deepening client relationships. 

Beyond efficiency and profit, Cynomi TPRM helps partners strengthen their role as trusted advisors. By embedding vendor risk into the client’s broader cybersecurity program, partners can present a unified view of internal and external risks. Structured assessments and centralized reporting also make it easier to prepare for audits and improve results. 

The result is a solution that saves time, improves margins, and builds stronger client relationships, turning vendor risk management into a clear growth opportunity.

The Future of Service Provider Cybersecurity 

With the launch of the TPRM module, Cynomi continues to expand its vision of helping partners deliver scalable, profitable cybersecurity services. 

Just as the Cynomi vCISO platform simplified compliance and internal security, this new module makes vendor risk management efficient and accessible. It empowers partners to meet growing demand, reduce manual effort, and become true strategic advisors to their clients. 

Cynomi uniquely enables MSPs and MSSPs to deliver comprehensive cybersecurity programs that drive growth and client value. 

Ready to take the next step? Request a demo to see how Cynomi TPRM can help you cut manual work, deliver more value to clients, and grow your margins.