Frequently Asked Questions

Product Information & SOC 2 Compliance

What is Cynomi and how does it help with SOC 2 compliance?

Cynomi is an AI-driven platform purpose-built for MSPs, MSSPs, and vCISOs to automate up to 80% of manual cybersecurity and compliance processes, including SOC 2 readiness. It streamlines risk assessments, compliance mapping, and reporting, enabling faster, more consistent service delivery without increasing headcount. Cynomi supports over 30 frameworks, including SOC 2, and provides branded, exportable reports to demonstrate progress and compliance gaps. Learn more.

What types of SOC reports are there, and how do they differ?

There are three main SOC report types: SOC 1 (focused on financial controls), SOC 2 (focused on security, availability, processing integrity, confidentiality, and privacy), and SOC 3 (a simplified, public version of SOC 2 for sharing with customers and prospects). SOC 2 reports come in Type I (point-in-time) and Type II (over a period of time) formats. For detailed comparisons, see SOC 1 vs SOC 2 and SOC 2 vs SOC 3.

How does Cynomi automate SOC 2 compliance processes?

Cynomi automates up to 80% of manual SOC 2 compliance tasks, including risk assessments, evidence collection, and reporting. The platform integrates with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflows (CI/CD, ticketing, SIEMs) to streamline data gathering and compliance tracking. This reduces operational overhead and enables faster audit readiness. Read more.

Features & Capabilities

What key features does Cynomi offer for SOC 2 and other compliance frameworks?

Cynomi provides AI-driven automation, centralized multitenant management, support for 30+ frameworks (including SOC 2, NIST CSF, ISO/IEC 27001, GDPR, HIPAA), embedded CISO-level expertise, branded exportable reports, and a security-first design. The platform is intuitive and accessible for non-technical users, enabling junior team members to deliver high-quality work. See supported frameworks.

Does Cynomi support integrations and API access?

Yes, Cynomi supports integrations with leading scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and offers API-level access for custom workflows and extended functionality. This enables seamless data collection and process automation for SOC 2 and other compliance needs. Learn more about integrations.

What technical documentation and resources are available for SOC 2 compliance?

Cynomi provides comprehensive technical documentation, including SOC 2 audit checklists, compliance checklists, report templates, and requirements guides. Additional resources include NIST compliance templates, continuous compliance guides, and framework-specific mapping documentation. These resources help users prepare for audits and maintain ongoing compliance. SOC 2 Audit Checklist | SOC 2 Compliance Checklist

Use Cases & Business Impact

Who can benefit from using Cynomi for SOC 2 and other compliance needs?

Cynomi is designed for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by legal firms, technology consultants, and organizations in the defense sector, as shown in case studies with CompassMSP, Arctiq, and CyberSherpas. See CompassMSP case study.

What measurable business outcomes have customers achieved with Cynomi?

Customers have reported significant improvements, such as CompassMSP closing deals 5x faster, ECI increasing GRC service margins by 30% and cutting assessment times by 50%, and Arctiq reducing assessment times by 60%. These outcomes demonstrate Cynomi's ability to accelerate sales cycles, reduce operational costs, and improve compliance. CompassMSP case study | Arctiq case study

What pain points does Cynomi address for SOC 2 and compliance management?

Cynomi addresses time and budget constraints, manual spreadsheet-based workflows, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior team members, and challenges maintaining consistency across engagements. Automation and embedded expertise help organizations deliver high-quality services efficiently and affordably. Learn more.

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for service providers (MSPs, MSSPs, vCISOs), while many competitors focus on direct-to-business or in-house teams. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and support for 30+ frameworks. Competitors like Apptega and ControlMap require more manual setup and expertise; Vanta and Secureframe have limited framework support; Drata has longer onboarding times; and RealCISO lacks scanning capabilities. Cynomi's strengths include rapid deployment, intuitive interface, and actionable reporting. See feature comparison.

What makes Cynomi easier to use compared to other compliance platforms?

Cynomi features an intuitive, well-organized interface praised by customers for its ease of use. The platform guides non-technical users through assessments, planning, and reporting, reducing ramp-up time for junior analysts from several months to just one month. Compared to competitors like Apptega and SecureFrame, Cynomi offers a more user-friendly experience with streamlined workflows and step-by-step guidance. See testimonials.

Support & Implementation

What customer support and onboarding services does Cynomi provide?

Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing optimization, and minimal operational disruptions. Contact support.

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi provides structured onboarding, dedicated account management, access to training materials, and responsive customer support for troubleshooting and resolving issues. Upgrades and maintenance are managed with minimal downtime, ensuring customers can maintain and optimize their use of the platform. Learn more.

Security & Compliance

How does Cynomi ensure product security and compliance?

Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks, provides enhanced reporting, and embeds CISO-level expertise to ensure robust protection against threats. Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to enterprise-grade security. See certifications.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Getting to YES: The Anti-Sales Guide to Closing New Cybersecurity Deals

Download Guide

SOC 2 Types & Standards: Deep Comparisons

Compare SOC 2 With Other Compliance Frameworks

SOC 2 Types & Standards: Deep Comparisons

Not all SOC reports are created equal—and not all compliance frameworks serve the same purpose. This section of the SOC 2 Hub breaks down the differences between SOC 1, SOC 2, and SOC 3, and explores how SOC 2 stacks up against other standards like ISO 27001 and HIPAA.

You’ll also find clear guidance on the difference between Type I and Type II SOC 2 reports, who each is for, and how to choose the right report based on your service offering, clients, and audit readiness.

Whether you’re deciding which report your organization needs, or helping clients navigate their options, this section gives you the clarity you need to move forward with confidence.

Which SOC Type Is Right for You?

Not sure which SOC report you need? This article explains the differences between SOC 1, SOC 2, and SOC 3—what they cover, who uses them, and how to choose the right one for your business or clients.

Read more

What is SOC 1?

SOC 1 reports focus on financial controls and are essential for companies that process or impact financial data. Learn what a SOC 1 audit includes, who needs it, and how it differs from SOC 2.

Read more

What is SOC 3?

A SOC 3 report is a simplified, public version of SOC 2—ideal for sharing with customers and prospects. Find out what’s included, when to use it, and how it can support your sales and marketing efforts.

Read more

SOC 1 vs SOC 2: Key Differences

SOC 1 and SOC 2 are often confused—but they serve very different purposes. This guide compares them side by side to help you decide which one your organization really needs.

Read more

SOC 2 vs SOC 3: Which to Choose?

Should you stick with SOC 2 or add a SOC 3 for public use? This article outlines the differences in audience, content, and use cases so you can confidently choose the right path.

Read more

SOC 2 Overview and Basics

SOC 2 Types & Standards: Deep Comparisons

Reports & Attestation Process

How to prepare for SOC 2?

Automating SOC 2 Compliance

Checklists and Templates

Redefine your cybersecurity and compliance services with Cynomi vCISO Platform

Book a Demo