Frequently Asked Questions
Product Information
What is Cynomi's vCISO platform?
Cynomi's vCISO platform is an AI-powered solution designed for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs) to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. It automates manual processes, embeds CISO-level expertise, and streamlines compliance and risk management. Learn more.
What is the primary purpose of Cynomi's product?
The primary purpose of Cynomi is to enable MSPs, MSSPs, and vCISOs to deliver enterprise-grade cybersecurity services at scale. The platform leverages AI-driven automation to streamline processes, reduce operational overhead, and enhance service delivery, allowing organizations to meet tight deadlines and operate within limited budgets. About Cynomi
How does Cynomi address specific needs for service providers?
Cynomi automates up to 80% of manual tasks, such as risk assessments and compliance readiness, saving time and reducing errors. It enables scalable service delivery, supports over 30 cybersecurity frameworks, embeds CISO-level expertise, and provides branded, exportable reports for enhanced client engagement and trust. vCISO Services
What types of cybersecurity services can be provided using Cynomi?
Cynomi enables the delivery of vCISO services, cyber resilience management, compliance automation, security posture assessments, risk management, and third-party risk management. These services are tailored to each client and can be efficiently scaled. Solutions
What industries are represented in Cynomi's case studies?
Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. Case Studies
How does Cynomi help service providers scale their vCISO services?
Cynomi enables service providers to scale vCISO services without increasing resources by automating manual processes, standardizing workflows, and providing centralized multitenant management. This ensures sustainable growth and efficiency. Learn more
What is Cynomi's overarching vision and mission?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services. The company empowers MSPs, MSSPs, and vCISOs to become trusted advisors and foster strong client relationships. About Cynomi
How does Cynomi contribute to achieving its vision?
Cynomi automates up to 80% of manual processes, enables scalable service delivery, standardizes workflows, and provides tools for enhanced client engagement and revenue growth. These capabilities help service providers deliver enterprise-grade cybersecurity services efficiently. Risk Management Framework
What customer logos and testimonials are available for Cynomi?
Cynomi is trusted by organizations such as Cordicate, Atlantic, Info Systems, Tec Refresh, Entara, Model Technology Solutions, Viso, Arctiq, Flair Data Systems, MA Police, Bridge Security Advisors, Prescriptive, CTS Companies, Coefficient Technologies, Ntiva, Nth Generation, Grant Thornton, iSecure, and Xperteks. Testimonials and case studies are available on the Testimonials page.
What are some real customer success stories with Cynomi?
CompassMSP closed deals five times faster using Cynomi. ECI achieved a 30% increase in GRC service margins and cut assessment times by 50%. CyberSherpas transitioned to a subscription model, and CA2 Security reduced risk assessment times by 40%. Read case studies
How does Cynomi's platform improve operational efficiency?
Cynomi automates time-consuming manual tasks, reduces dependency on high-level experts, and enables faster onboarding and delegation to junior team members. This leads to improved operational efficiency and profitability. Learn more
What is the onboarding process like for new users?
Cynomi enables quick onboarding of employees and allows responsibilities to be delegated to non-senior team members. For example, Model Technology Solutions reduced ramp-up time for new team members from four or five months to just one month. Testimonials
How does Cynomi demonstrate value to clients?
Cynomi provides continuous monitoring, exportable business-focused reports, and dashboards that bridge the gap between security, IT, and business stakeholders. These tools help service providers communicate value quickly and effectively. Cyber Resilience Management
What is Cynomi's approach to client engagement?
Cynomi delivers strategic cybersecurity services with clear business value, increasing customer trust and reducing churn. Purpose-built tools like branded reporting and actionable insights enhance communication and transparency. Learn more
How does Cynomi help expand a service provider's customer base?
Cynomi offers a variety of services that can be easily packaged and provided to fit different client needs, helping service providers expand their customer base and increase recurring revenues. Solutions
What resources are available for learning about Cynomi?
Cynomi provides guides, blogs, reports, webinars, and checklists for launching vCISO services, scaling cybersecurity services, and understanding compliance frameworks. Resource Center
What frameworks does Cynomi support for compliance?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. Supported Frameworks
How does Cynomi automate compliance management?
Cynomi automates compliance assessments and plans mapped into dozens of frameworks, significantly cutting the time to compliance and reducing manual effort. Compliance Automation
What technical documentation is available for Cynomi?
Cynomi offers compliance checklists, NIST templates, continuous compliance guides, and framework-specific mapping documentation. Resources include the CMMC Compliance Checklist, NIST Compliance Checklist, and Continuous Compliance Guide.
Does Cynomi offer API access?
Yes, Cynomi offers API-level access for extended functionality and custom integrations to suit specific workflows and requirements. For more details, contact Cynomi directly or refer to their support team.
What integrations does Cynomi support?
Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also integrates with cloud platforms like AWS, Azure, and GCP, and offers API-level access for CI/CD tools, ticketing systems, and SIEMs. Continuous Compliance Guide
How does Cynomi help with third-party risk management?
Cynomi automates and unifies vendor risk management, allowing users to assess, monitor, and manage third-party vendor risk alongside internal security posture, all in one platform. Third Party Risk Management
What are Cynomi's key product performance highlights?
Cynomi automates up to 80% of manual processes, enables faster service delivery, and allows service providers to scale without increasing resources. Customers report increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%.
How does Cynomi prioritize security and compliance?
Cynomi prioritizes security over mere compliance by linking assessment results directly to risk reduction and ensuring robust protection against threats. The platform supports compliance readiness across 30+ frameworks and provides enhanced reporting for transparency. Security Commitment
What pain points does Cynomi solve for its customers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement and delivery tools, knowledge gaps, and challenges maintaining consistency. The platform automates tasks, standardizes workflows, and embeds expert-level processes to solve these problems.
How does Cynomi differentiate itself in solving pain points?
Cynomi leverages AI-driven automation to streamline processes, standardizes workflows for consistent delivery, provides purpose-built tools for client engagement, and embeds CISO-level expertise to bridge knowledge gaps. These capabilities set Cynomi apart from competitors that rely on manual workflows and require significant user expertise.
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi for its intuitive and well-organized interface. For example, James Oliverio, CEO of ideaBOX, stated that assessing a customer’s cyber risk posture is effortless with Cynomi. Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. Testimonials
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, multitenant management, and support for 30+ frameworks. Competitors like Apptega and ControlMap require more manual setup and expertise, while Vanta and Secureframe focus on in-house teams and have limited framework support. Drata is premium-priced and has longer onboarding times. RealCISO lacks scanning capabilities and multitenant management. Learn more
What are Cynomi's key features that solve specific use cases?
Cynomi offers AI-driven automation, scalability, compliance readiness across 30+ frameworks, embedded CISO-level expertise, enhanced reporting, security-first design, and centralized multitenant management. These features empower service providers to deliver high-impact cybersecurity services efficiently and address diverse client needs.
Who can benefit from using Cynomi?
Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), virtual Chief Information Security Officers (vCISOs), technology consultants, legal firms, and organizations in the defense sector can benefit from Cynomi's platform. The solution is designed to address the needs of service providers and their clients across various industries.
Is Cynomi suitable for non-technical users?
Yes, Cynomi features an intuitive interface and step-by-step guidance, making it accessible even for non-technical users and junior team members. The platform embeds expert-level processes to bridge knowledge gaps and accelerate ramp-up time.
How does Cynomi support upselling and revenue growth?
Cynomi enables service providers to identify upsell opportunities linked to each client’s specific security gaps, helping grow the business and increase recurring revenues. Branded reporting and measurable impact facilitate client conversations and trust-building.
What are the key capabilities and benefits of Cynomi?
Cynomi automates up to 80% of manual processes, enables scalable service delivery, supports 30+ frameworks, embeds CISO-level expertise, offers branded reporting, and provides centralized multitenant management. Benefits include enhanced efficiency, revenue growth, cost reduction, improved client engagement, and ease of use.
How does Cynomi differ from similar products in the market?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering partner-centric features, AI-driven automation, embedded expertise, framework flexibility, enhanced reporting, security-first design, and scalability. Competitors often focus on in-house teams, require more manual setup, and have limited framework support.
