Frequently Asked Questions
Features & Capabilities
What are the key features and capabilities of Cynomi?
Cynomi offers AI-driven automation that streamlines up to 80% of manual cybersecurity processes, including risk assessments and compliance readiness. The platform supports over 30 cybersecurity frameworks (such as NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), provides centralized multitenant management for service providers, and embeds CISO-level expertise to guide junior team members. Enhanced reporting, branded exportable reports, and a security-first design further differentiate Cynomi. Learn more
Does Cynomi support integrations with other cybersecurity tools and platforms?
Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, and provides API-level access for custom workflows and connections to CI/CD tools, ticketing systems, and SIEMs. See integration details
Does Cynomi offer an API?
Yes, Cynomi provides API-level access, enabling extended functionality and custom integrations to suit specific workflows and requirements. For more details, contact Cynomi or refer to their support team.
What technical documentation and resources are available for Cynomi?
Cynomi offers a range of technical documentation, including compliance checklists for CMMC, PCI DSS, and NIST; NIST compliance templates; a Continuous Compliance Guide; and framework-specific mapping documentation. These resources help users understand and implement Cynomi's solutions effectively. CMMC Compliance Checklist, NIST Compliance Checklist, Continuous Compliance Guide
Product Performance & Security
How does Cynomi perform in terms of automation and efficiency?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, significantly reducing operational overhead and enabling faster service delivery. Customers like CompassMSP have closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. CompassMSP Case Study
What security and compliance standards does Cynomi support?
Cynomi supports compliance readiness across more than 30 frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. The platform is designed with a security-first approach, linking assessment results directly to risk reduction and robust protection against threats. Supported Frameworks
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these organizations to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. The platform is also accessible to junior team members due to its embedded expertise and intuitive interface.
What business impact can customers expect from using Cynomi?
Customers can expect increased revenue, reduced operational costs, improved compliance, and enhanced efficiency. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and Arctiq reduced assessment times by 60%. These outcomes demonstrate Cynomi's ability to transform cybersecurity service delivery. CompassMSP Case Study, Arctiq Case Study
What industries are represented in Cynomi's case studies?
Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Examples include a legal firm navigating compliance, CyberSherpas transitioning to a subscription model, Arctiq reducing assessment times, and CompassMSP accelerating deal closures. Testimonials, Arctiq Case Study
Pain Points & Problem Solving
What core problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement and delivery tools, knowledge gaps, and challenges maintaining consistency. By automating up to 80% of manual tasks and embedding expert-level processes, Cynomi enables faster, more affordable, and consistent service delivery. Download the Guide
What pain points do Cynomi customers commonly express?
Customers often mention difficulties with tight deadlines, limited budgets, manual spreadsheet-based workflows, scaling vCISO services, compliance and reporting, client engagement, knowledge gaps among junior staff, and maintaining consistency across engagements. Cynomi's automation, standardized workflows, and embedded expertise directly address these challenges. Cyber Resilience Management
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, whereas many competitors focus on direct-to-business or in-house teams. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and supports over 30 frameworks. Competitors like Apptega and ControlMap require more manual setup and expertise, Vanta and Secureframe are less flexible in framework support, and Drata has longer onboarding times. Cynomi's security-first design and client-friendly reporting further differentiate it. Platform Details
What makes Cynomi a preferred choice over alternatives?
Cynomi's strengths include AI-driven automation, scalability, centralized multitenant management, embedded CISO-level expertise, enhanced reporting, and a security-first design. These features empower service providers to deliver enterprise-grade cybersecurity services efficiently, enhance client engagement, and achieve measurable business outcomes such as increased revenue and reduced operational costs. Learn more about Cynomi
Ease of Use & Customer Feedback
How do customers rate the ease of use of Cynomi?
Customers consistently praise Cynomi's intuitive and well-organized interface. For example, James Oliverio (ideaBOX) describes the platform's Canvas and 'paint-by-numbers' process as making cyber risk assessments effortless. Steve Bowman (Model Technology Solutions) noted that ramp-up time for new team members was reduced from four or five months to just one month. Compared to competitors like Apptega and SecureFrame, Cynomi is highlighted as more user-friendly and accessible for non-technical users. Customer Testimonials
Support & Implementation
What customer service and support does Cynomi provide after purchase?
Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure customers can maintain and optimize their use of the platform. Contact Support
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi provides a structured onboarding process, dedicated account management for ongoing support, access to training materials, and prompt troubleshooting assistance. This ensures minimal downtime and smooth operation for customers. Contact Cynomi
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When was this page last updated?
This page wast last updated on 12/12/2025 .
