Frequently Asked Questions

Product Information & Core Purpose

What is Cynomi and what is its primary purpose?

Cynomi is an AI-powered, automated vCISO platform designed for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). Its primary purpose is to enable these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Cynomi automates up to 80% of manual processes, embeds CISO-level expertise, and streamlines risk assessments, compliance readiness, and reporting. Learn more.

How does Cynomi address specific cybersecurity needs for service providers?

Cynomi tackles common challenges such as time and budget constraints, manual processes, scalability issues, compliance complexities, and knowledge gaps. By automating up to 80% of manual tasks, standardizing workflows, and embedding expert-level processes, Cynomi enables faster, more affordable, and consistent service delivery. It supports over 30 cybersecurity frameworks, provides branded reporting, and bridges expertise gaps for junior team members. See vCISO Services.

Features & Capabilities

What are the key features and capabilities of Cynomi?

Cynomi offers AI-driven automation (automating up to 80% of manual processes), centralized multitenant management, compliance readiness across 30+ frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), embedded CISO-level expertise, branded exportable reporting, scalability for vCISO services, and a security-first design that links compliance gaps directly to risk reduction. The platform also features an intuitive interface accessible to non-technical users. Platform details.

Does Cynomi support integrations and API access?

Yes, Cynomi supports integrations with popular scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, SIEMs, and offers API-level access for extended functionality and custom workflows. For more details, contact Cynomi or visit the Continuous Compliance Guide.

What technical documentation and compliance resources are available for Cynomi?

Cynomi provides extensive technical documentation and compliance resources, including NIST Compliance Checklists, CMMC Compliance Checklist, NIST Risk Assessment Template, NIST Incident Response Plan Template, Continuous Compliance Guide, and framework-specific mapping documentation. These resources help streamline compliance efforts and risk management. NIST Compliance Checklist, CMMC Compliance Checklist, Continuous Compliance Guide.

Use Cases & Business Impact

Who can benefit from using Cynomi?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. It is also used by technology consulting firms, legal industry organizations, cybersecurity service providers, and defense sector clients. Case studies include CompassMSP (managed services), Arctiq (technology consulting), CyberSherpas (vCISO services), and legal firms. CompassMSP Case Study, Arctiq Case Study.

What measurable business impact can customers expect from Cynomi?

Customers report increased revenue, reduced operational costs, improved compliance, and enhanced efficiency. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and CA2 reduced risk assessment times by 40%. These outcomes demonstrate Cynomi's ability to accelerate sales cycles, improve margins, and streamline operations. CompassMSP Case Study, CA2 Case Study.

What pain points does Cynomi solve for service providers?

Cynomi addresses time and budget constraints, manual spreadsheet-based workflows, scalability issues, compliance and reporting complexities, lack of engagement and delivery tools, knowledge gaps among junior team members, and challenges maintaining consistency across engagements. By automating processes and embedding expertise, Cynomi streamlines operations and delivers measurable business outcomes. Cyber Resilience Management.

Product Performance & Ease of Use

How does Cynomi perform in terms of automation and scalability?

Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, enabling faster service delivery and reducing operational overhead. The platform allows service providers to scale vCISO services without increasing resources, supporting sustainable growth and efficiency. Platform details.

What feedback have customers given about Cynomi's ease of use?

Customers consistently praise Cynomi for its intuitive and well-organized interface. James Oliverio, CEO of ideaBOX, stated: "Assessing a customer’s cyber risk posture is effortless with Cynomi. The platform’s intuitive Canvas and ‘paint-by-numbers’ process make it easy to uncover vulnerabilities and build a clear, actionable plan." Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. Cynomi is highlighted as more user-friendly compared to competitors like Apptega and SecureFrame. Testimonials.

Security & Compliance

How does Cynomi ensure product security and compliance?

Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. It provides branded, exportable reports for transparency and embeds CISO-level expertise to ensure robust protection against threats. Security Commitment.

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, whereas competitors like Apptega and Vanta serve broader markets or focus on in-house teams. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and supports 30+ frameworks. It is highlighted as more user-friendly and scalable, with rapid onboarding and actionable reporting. For example, compared to Apptega, Cynomi requires less user expertise and offers greater framework flexibility. Compared to Drata, Cynomi provides faster deployment and is optimized for teams with limited cybersecurity backgrounds. Platform Comparison.

What features set Cynomi apart from competitors?

Cynomi differentiates itself with AI-driven automation, scalability, centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, enhanced branded reporting, and a security-first design. Competitors often require more manual setup, user expertise, or focus on compliance rather than security. Cynomi's intuitive interface and actionable recommendations empower junior team members and streamline client engagement. Compliance Automation.

Support & Implementation

What customer service and support does Cynomi offer after purchase?

Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday to Friday, 9am to 5pm EST, excluding U.S. National Holidays). Customers receive ongoing assistance for troubleshooting, upgrades, and maintenance, ensuring minimal downtime and effective platform use. Contact Support.

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi offers a structured onboarding process, dedicated account management, access to training materials, and prompt customer support for troubleshooting and resolving issues. Support is available during business hours, and customers receive assistance with upgrades and maintenance to optimize platform performance. Contact Support.

Industries & Case Studies

What industries are represented in Cynomi's case studies?

Cynomi's case studies cover the legal industry, cybersecurity service providers (e.g., CyberSherpas, CA2 Security, Secure Cyber Defense), technology consulting (Arctiq), managed service providers (CompassMSP), and the defense sector. These examples highlight Cynomi's versatility and ability to address unique challenges across various industries. Testimonials, Arctiq Case Study, Secure Cyber Defense Case Study.

The Guide to Automating Cybersecurity and Compliance Management

Download Guide

7 Essential Components for Cyber Risk Management

Rotem-Shemesh
Rotem Shemesh Publication date: 3 July, 2024
Education
7 Essential Components for Cyber Risk Management

You can be over-prepared for many things, like packing an overflowing suitcase for a two-night trip. Yet there’s one thing that you can never be too ready for: Cyber threats. 

In fact, most organizations are woefully unprepared to deal with the realities of cyber attacks, with even dedicated security teams averaging 277 days to identify and contain a data breach. When budgets are tight, and your resources are spread across diverse clients, cyber risk management can help you deliver prioritized and tailored cybersecurity strategies for your clients when they need it most. 

What is cyber risk management?

Cyber risk is the likelihood of an attack, and cyber risk management is the process of identifying, assessing, and mitigating threats as a preventative measure before they can damage your clients’ organizations. Every connected system is exposed to cybersecurity threats, and you cannot eliminate risk for your clients – you can only manage it. 

Why You Need Cyber Risk Management 

Cyber risk management is a fundamental tool for investing in protecting digital assets with the greatest potential to be compromised. By doing so, you also prevent the most damage with the least amount of resources. From this perspective, cyber risk management is extremely beneficial in helping MSP/MSSPs with prioritization. You can identify and focus your efforts on the threats with the highest risk and make data-driven decisions on what action to take and when. 

With compliance standards in mind, cyber risk management can help ensure the correct measures are taken to reduce potential legal ramifications. Constant monitoring and reporting (two key components of cyber risk management) help provide the necessary documentation to remain compliant.

4 Popular Cyber Risk Management Frameworks 

Cyber risk management frameworks are government or organization standards that help guide risk management plans. Let’s review some of the most popular frameworks.

1. NIST Cybersecurity Framework (CSF)

Developed by the National Institute of Standards and Technology (NIST), this option provides a structured approach comprised of five core functions: 

  • Identify: Review your client’s systems, assets, data, and capabilities.
  • Protect: Implement safeguards to ensure the delivery of critical services.
  • Detect: Develop and implement activities to identify cybersecurity events.
  • Respond: Create action plans in the event of cybersecurity incidents. 
  • Recover: Design continuous monitoring and maintenance plans for resilience and restore capabilities or services impaired due to a cybersecurity event.

NIST Cybersecurity Framework (CSF)

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2. ISO/IEC 27001

ISO/IEC 27001 is an internationally recognized standard for information security management systems. It ensures confidentiality, integrity, and availability by safeguarding sensitive information through a Plan-Do-Check-Act (PDCA) approach. The PDCA cycle is a continuous improvement model that requires regular review and improvement of information security management to ensure its effectiveness and relevance to emerging threats.

3. CIS Controls

Developed by leading experts, the Center for Internet Security (CIS) Controls focuses on actionable security practices proven to mitigate the most prevalent cyber threats. The controls support and promote the need for risk management and dynamic risk assessments

Based on their effectiveness and ease of implementation, the controls are organized into three Implementation Groups (IGs): 

  • Essential Cyber Hygiene (IG1): Every organization should implement Basic cyber hygiene practices to defend against the most common and pervasive attacks. Examples include controlling hardware assets and web browser protections. 
  • Fundamental Controls (IG2): Building upon IG1, IG2 adds more advanced security measures to address more sophisticated attacks and protect sensitive data. Examples include malware defenses and penetration testing. 
  • Organizational Controls (IG3): Implementing advanced security measures to protect against the most sophisticated attacks and ensure the highest cybersecurity maturity level. Examples include security awareness training and secure software development practices. 

4. PCI DSS

Payment Card Industry Data Security Standards (PCI DSS) aims to protect cardholder data from theft, fraud, and unauthorized access. PCI DSS compliance is mandatory for any organization that stores, processes or transmits credit card information.

7 Essential Components for Cyber Risk Management 

1. Security Awareness Training Program

Your clients’ employees are often the weakest link in any cybersecurity strategy. Security awareness training helps prevent employees from falling victim to scams like phishing attacks and promotes a security-aware culture. 

Developing and recommending engaging and interactive training materials tailored to specific roles and responsibilities helps ensure nobody is overwhelmed with unnecessary complexity. Training sessions should be conducted regularly at set intervals to keep employees up to date on recent cybersecurity threats.

Remember to test the employees regularly using social engineering tactics. Otherwise, you’ll never know how they’d perform in a real-life scenario. 

important steps

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2. Vendor Risk Management Policies

Any vulnerability in a third-party vendor carries over into your clients’ systems. Vendor risk management policies communicate guidelines and procedures for evaluating third-party services to avoid unnecessary cybersecurity risks.

Develop and maintain a security checklist to investigate potential vendors for vulnerabilities before acquisition. When your clients partner with vendors, ensure they adhere to the same regulatory standards the client is bound by. Any signed contracts should include security requirements the vendor must uphold to maintain the relationship.

3. Risk Prioritization and Assessment

Without prioritizing risk, you can’t manage it. Risk prioritization and assessment are essential to risk management and the best way to prevent wasted resources. A simple formula of severity score multiplied by likelihood will provide an overview of critical security issues.

To get the most out of the process, your MSP/MSSP can complete an inventory of the client’s digital assets, attack vectors, and potential damage in case of a breach. Risk assessment frameworks or methodologies, such as the NIST Cybersecurity Framework or ISO/IEC 27005, can help guide the risk prioritization process. Use a risk assessment template to help prioritize vulnerabilities and remediate them so you can assign resources appropriately.

Yet, conducting a risk assessment can be a time-consuming and expensive challenge for InfoSec teams and the MSPs guiding them – especially if you have limited resources to dedicate to the process. 

The alternative option is automating scale risk assessments with a third-party platform. For example, if you opted for a platform like Cynomi, you could benefit from automated risk scoring based on each client’s unique security profile. The ability to scale is coupled with highly customized assessments that fit each organization, and each client’s security posture and risk areas are calculated based on relevant factors like company size and available assets. 

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4. Network Security Audits

Proactively address vulnerabilities and weaknesses in network security by performing routine audits of controls and configurations. Anything connected to the internet is a potential weak point, but physical access to a part of a local network may grant unauthorized access to sensitive parts of the network.

Manually auditing networks is an arduous task that wastes resources, so many MSPs turn to automated scanning tools to evaluate configurations. Documenting audit findings and keeping network logs is also essential, especially if you must submit documentation for clients’ compliance purposes.

5. Penetration Testing

Penetration testing, or ethical hacking, involves simulating cyber attacks to identify vulnerabilities in an organization’s systems and applications. You can perform penetration testing using various automated tools such as ZAP or Wireshark as part of your MSP software toolkit or guide your clients through the process.

Other tips include:

  • Always define the penetration testing scope based on risk to prevent wasted resources. 
  • Document target systems, testing methods, and rules of engagement before embarking on this voyage. 
  • Penetration testing is ongoing as systems and requirements change over time, so perform them regularly.

benefits of penetration testing

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6. Data Management

Data management involves implementing policies and procedures for the secure handling, storage, and disposal of sensitive data throughout its lifecycle. Some compliance standards, such as GDPR, require you to guide your clients in setting up processes for managing requests for personal data review or disposal. Best practices include:

  • Classify data based on sensitivity and regulatory requirements, such as personally identifiable information (PII), financial data, or intellectual property. 
  • Ensure data is appropriately encrypted both in rest and transit.
  • Adhere to the principle of least privilege when defining access policies to reduce risks of unauthorized access and leaks.

7. Incident Response Plan

Cybersecurity is about risk management, not elimination, so all MSP/MSSPs must have a plan to respond to incidents. A good response plan will minimize the impact on your client’s operations, reputation, and finances in the unfortunate event of a breach. 

Establish clear roles and responsibilities and predefined procedures based on scenarios you establish that are most likely to occur. Tabletop exercises and simulations are good best practices for testing the effectiveness of your response plan. Above all, communication is vital when executing a response plan, so establish clear communication channels to notify stakeholders, clients, employees, partners, compliance authorities, and law enforcement when an incident occurs.

Cater to Every Client’s Risk Status with Cynomi 

Cyber risk management aims to remain vigilant against evolving threats by helping your team keep their eye on the ball. Keeping up with risk assessments for your client base is a tough task, requiring time and financial investment, plus the expertise of your existing team. 

Cynomi’s AI-powered, automated vCISO platform offers MSP/MSSPs everything you need to assess, plan, remediate, manage, measure, optimize, and report for your clients. Cynomi provides continuous real-time assessments of security posture, risk levels, and compliance readiness so you can do your job more effectively and efficiently.

Unlike one-time risk assessments that generate snapshots of the client’s security posture and risk, Cynomi continuously and in real-time assesses your client’s security posture, risk level, and compliance readiness. Cynomi updates the policies, remediation plan, and task criticality based on updates and changes in the client environment, industry standards, and threat landscape so you can guide them in staying one step ahead of threats. 

Schedule a demo today to discover how you can leverage Cynomi to streamline operations and offer your clients effective risk management services.