Frequently Asked Questions

Product Overview & Purpose

What is Cynomi and how does it help MSPs bridge the cybersecurity skills gap?

Cynomi is an AI-powered vCISO platform designed to help Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual CISOs deliver scalable, consistent, and high-impact cybersecurity services without hiring more staff. It automates time-consuming tasks, embeds CISO-level expertise, and standardizes processes, enabling teams to operate efficiently and profitably even with limited cybersecurity talent. Source

How does Cynomi enable MSPs to scale cybersecurity services without increasing headcount?

Cynomi leverages AI-driven automation and built-in CISO expertise to standardize workflows, automate risk assessments, policy creation, and compliance reporting. This allows MSPs to onboard clients and deliver services faster, freeing senior staff for strategic work and enabling junior team members to perform at expert levels. Source

What are the main operational challenges MSPs face due to the cybersecurity skills gap?

MSPs often experience slower delivery times, limited scalability, dependence on senior experts, and inconsistent service quality. These issues arise from manual processes and a shortage of skilled cybersecurity professionals, directly impacting profitability and growth. Source

How does Cynomi's platform act as a force multiplier for existing teams?

Cynomi empowers teams by automating repetitive tasks, providing structured guidance, and standardizing service delivery. This enables less experienced staff to perform like seasoned experts and allows organizations to scale without hiring additional personnel. Source

What measurable results have MSPs achieved using Cynomi?

Partners report up to 50% faster assessments, 80% faster client onboarding, and an average margin increase of 20% by automating manual work and leveraging built-in CISO expertise. Source

How does Cynomi help standardize service delivery across clients?

Cynomi provides structured workflows and automation, ensuring consistent quality and outputs for every client. This reduces variability and enhances reputation and client trust. Source

What types of tasks does Cynomi automate for MSPs?

Cynomi automates risk assessments, policy creation, compliance reporting, risk management, policy generation, and remediation planning, freeing up staff for higher-value work. Source

How does Cynomi support junior team members in delivering expert-level service?

The platform provides built-in CISO expertise and structured guidance, enabling junior staff to make complex decisions and recommendations with confidence, reducing reliance on senior experts. Source

What is the impact of automation and intelligence on MSP profitability?

Automation and intelligence allow MSPs to deliver services more efficiently, maintain consistent quality, and boost profitability by reducing manual hours and increasing margins. Source

How does Cynomi help MSPs build a future-ready cybersecurity practice?

Cynomi equips MSPs with automation and AI-driven tools to scale profitably, meet growing demand, and build resilient, efficient cybersecurity practices without expanding their teams. Source

What kind of reporting does Cynomi provide to MSPs?

Cynomi offers actionable dashboards and client-ready reports, making it simple to demonstrate value, maintain clear communication, and foster client trust. Source

How does Cynomi's vCISO platform differ from traditional manual processes?

Cynomi replaces manual, spreadsheet-based workflows with automated, standardized processes, reducing errors, increasing efficiency, and enabling consistent service delivery across clients. Source

What is the role of AI in Cynomi's platform?

AI powers Cynomi's automation, structured guidance, and embedded expertise, enabling teams to deliver high-quality cybersecurity services efficiently and at scale. Source

How does Cynomi help MSPs overcome dependence on senior cybersecurity experts?

Cynomi's built-in CISO expertise and automated workflows enable junior team members to deliver expert-level service, reducing bottlenecks and reliance on a few key individuals. Source

What is the onboarding process like with Cynomi?

MSPs using Cynomi report up to 80% faster client onboarding, thanks to automated workflows and structured guidance that streamline initial assessments and setup. Source

How does Cynomi help MSPs demonstrate value to clients?

Cynomi provides actionable dashboards and client-ready reports, making it easy for MSPs to showcase progress, compliance gaps, and the impact of their services, fostering trust and transparency. Source

What support does Cynomi offer for scaling cybersecurity and compliance services?

Cynomi provides technology and support to help MSPs scale their cybersecurity and compliance services efficiently, without expanding their teams. Source

How can MSPs get started with Cynomi?

MSPs can schedule a demo with Cynomi to see how the platform helps overcome the skills gap and scale cybersecurity services. Request a demo

Features & Capabilities

What are Cynomi's key features for MSPs and MSSPs?

Cynomi offers AI-driven automation, centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, and security-first design. These features enable MSPs and MSSPs to scale services, reduce operational overhead, and deliver consistent, high-quality cybersecurity solutions. Platform details

Which cybersecurity frameworks does Cynomi support?

Cynomi supports over 30 frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, CMMC, and PCI DSS, allowing tailored assessments for diverse client needs. Supported Frameworks

How does Cynomi automate manual cybersecurity processes?

Cynomi automates up to 80% of manual processes, such as risk assessments, compliance readiness, policy generation, and reporting, saving time and reducing errors. Compliance Automation

Does Cynomi support integrations with other cybersecurity tools?

Yes, Cynomi integrates with scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. API-level access is also available for custom workflows. Integration details

What is Cynomi's approach to security and compliance?

Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks and provides enhanced, branded reporting for transparency. Security Commitment

How does Cynomi ensure ease of use for non-technical users?

Cynomi features an intuitive interface and step-by-step guidance, making complex cybersecurity tasks accessible to junior team members and non-technical users. Customer feedback highlights its user-friendly design compared to competitors. Customer Feedback

What technical documentation and resources are available for Cynomi?

Cynomi provides compliance checklists (CMMC, PCI DSS, NIST), templates (risk assessment, incident response), and guides for continuous compliance and audit preparation. These resources help users implement solutions effectively. CMMC Checklist, NIST Checklist, Continuous Compliance Guide

Does Cynomi offer API access for custom integrations?

Yes, Cynomi provides API-level access for extended functionality and custom integrations with existing workflows and systems. Contact Cynomi for documentation and support. Contact Cynomi

Use Cases & Benefits

Who can benefit from using Cynomi?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, but also benefits technology consultants, legal firms, and organizations in the defense sector seeking scalable cybersecurity and compliance solutions. Case Studies

What industries are represented in Cynomi's customer success stories?

Cynomi's case studies span legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. Testimonials

Can you share examples of measurable business outcomes achieved with Cynomi?

CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and CA2 Security reduced risk assessment times by 40%. Case Studies

What pain points does Cynomi address for service providers?

Cynomi solves time and budget constraints, manual process inefficiencies, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Source

How does Cynomi help MSPs deliver consistent service quality?

Cynomi standardizes workflows and automates processes, ensuring uniformity and high-quality service delivery across all client engagements. Source

What feedback have customers given about Cynomi's ease of use?

Customers praise Cynomi's intuitive design and accessibility for non-technical users. For example, James Oliverio (ideaBOX) called the platform's Canvas and process 'effortless,' and Steve Bowman (Model Technology Solutions) noted ramp-up time for new team members dropped from four months to one. Testimonials

How does Cynomi help MSPs upsell and grow revenue?

Cynomi enables MSPs to demonstrate measurable, client-specific impact through branded reporting and actionable insights, unlocking new revenue opportunities and facilitating upselling. Playbook

How does Cynomi address knowledge gaps among junior team members?

Cynomi embeds expert-level processes and best practices, enabling junior team members to deliver high-quality work and accelerating ramp-up time. Source

What are some case studies demonstrating Cynomi's impact?

CyberSherpas transitioned to a subscription model, CA2 Security upgraded offerings and reduced costs, and Arctiq reduced assessment times by 60% using Cynomi. Case Studies

How does Cynomi help MSPs overcome value objections?

Cynomi addresses value objections by highlighting unique benefits (increased revenue, reduced costs, enhanced compliance), providing cost-benefit analysis, sharing case studies, offering trial periods, and presenting customer testimonials. Testimonials

Competition & Comparison

How does Cynomi compare to Apptega?

Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. Comparison details

How does Cynomi differ from ControlMap?

ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, enabling faster service delivery and easier adoption for junior team members. Comparison details

What makes Cynomi different from Vanta?

Vanta is direct-to-business focused and best suited for in-house teams, while Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks. Platform details

How does Cynomi compare to Secureframe?

Secureframe focuses on in-house compliance teams and requires significant expertise, while Cynomi prioritizes security, provides step-by-step CISO-validated recommendations, and links compliance gaps directly to security risks for easier adoption. Security Commitment

What are the advantages of Cynomi over Drata?

Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup, pre-configured automation flows, and embedded expertise for teams with limited cybersecurity backgrounds. Request a demo

How does Cynomi compare to RealCISO?

RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Platform details

What differentiates Cynomi from other cybersecurity platforms?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO expertise, multitenant management, and support for 30+ frameworks. Its security-first design and ease of use set it apart from competitors focused on compliance or in-house teams. Platform details

Technical Requirements & Support

What technical requirements are needed to use Cynomi?

Cynomi is a cloud-based platform accessible via web browser. For advanced integrations, API access is available. Specific requirements may vary based on integration needs; contact Cynomi for details. Contact Cynomi

What kind of support does Cynomi offer to partners and users?

Cynomi provides onboarding assistance, technical documentation, compliance guides, and partner resources through its ELEVATE 4-tier partner program and partner portal. Partner Program

Where can I find Cynomi's compliance checklists and templates?

Compliance checklists and templates for frameworks like CMMC, PCI DSS, and NIST are available on Cynomi's website. CMMC Checklist, NIST Checklist

How does Cynomi ensure data security and privacy?

Cynomi is committed to security and privacy, holding certifications such as ISO and SOC2. The platform is designed with a security-first approach, linking compliance gaps directly to risk reduction. Security Commitment

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This page wast last updated on 12/12/2025 .

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How MSPs Can Bridge the Cybersecurity Skills Gap Without Hiring More Staff

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Rotem Shemesh Publication date: 4 December, 2025
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Bridging the Skills Gap Without More Hires

The Growing Cybersecurity Skills Crisis 

Finding and affording cybersecurity talent is a significant challenge for MSPs and MSSPs. As client expectations and workloads increase, so does the pressure to deliver strategic cybersecurity services. Traditionally, scaling these services requires senior expertise, but hiring more staff is not always a feasible or profitable solution. With the global cybersecurity workforce shortage widening, many service providers are struggling to keep pace. 

This talent gap limits your growth. How can you expand your cybersecurity practice, take on more clients, and increase revenue without the expert resources you need?  

The answer isn’t always to hire more people. It’s to work smarter by leveraging technology that amplifies the capabilities of your existing team. 

How the Cybersecurity Skills Gap Hurts MSP Growth 

The shortage of skilled cybersecurity professionals is more than just a hiring headache; it directly impacts your operations and profitability. When you’re understaffed or heavily reliant on a few senior experts, several problems emerge. 

  • Slower delivery times: Onboarding new clients and conducting thorough security assessments takes longer, delaying revenue and frustrating prospects. 
  • Limited scalability: Without a standardized, efficient process, your team’s bandwidth caps your ability to take on new clients.  
  • Dependence on senior experts: Over-relying on a few key individuals can create bottlenecks. If a senior analyst is on vacation or leaves the company, service quality can suffer. 
  • Inconsistent service quality: When processes are manual and depend on individual expertise, the quality of service can vary from one client to another, damaging your reputation and client trust. 

These operational hurdles prevent you from building a scalable, profitable cybersecurity practice. To overcome them, you need a new approach that doesn’t depend on an ever-expanding payroll. 

A Smarter Approach: Scaling with Automation and Intelligence 

The most effective way to bridge the skills gap is to empower your current team with automation, AI, and built-in expertise. The right technology platform can act as a force multiplier, enabling you to accomplish more with your existing resources. This approach allows you to scale your cybersecurity delivery efficiently and consistently. 

A platform built for this purpose can: 

  • Automate time-consuming tasks like risk assessments, policy creation, and compliance reporting. 
  • Provide structured guidance to help less experienced team members perform like seasoned experts. 
  • Standardize your service delivery processes across all clients. 
  • Free up your senior staff to focus on high-value strategic work and client relationships. 

By embracing automation and intelligence, you can achieve greater efficiency, maintain consistent quality, and boost profitability without adding new hires. 

Cynomi: Your Partner in Bridging the Skills Gap 

Cynomi’s vCISO platform is a cybersecurity and compliance management hub empowering service providers to scale their services by standardizing processes and automating time-consuming tasks. Powered by AI and infused with CISO knowledge, Cynomi enables service providers to efficiently manage cybersecurity for more clients – saving time, boosting productivity, and enhancing service quality. 

Our platform empowers MSPs to scale their cybersecurity and compliance services with measurable results. By automating manual tasks and providing CISO-level guidance, Cynomi helps you overcome the skills shortage and build a more profitable practice. 

Here’s how Cynomi helps you achieve this: 

  • Faster assessments and onboarding: Partners report up to 50% faster assessments and 80% faster client onboarding, allowing you to accelerate time-to-value. 
  • Increased efficiency and margins: By automating repetitive work, Cynomi reduces the manual hours required for service delivery, leading to an average margin increase of 20%. 
  • Built-in CISO expertise: Our platform guides your team through complex decisions and recommendations, enabling even junior team members to deliver expert-level service. 

Cynomi automates critical functions like risk management, policy generation, and remediation planning, providing tailored and consistent outputs for every client. Actionable dashboards and client-ready reports make it simple to demonstrate value and maintain clear communication. With Cynomi, every team member can operate at a higher level, turning your existing staff into a scalable cybersecurity engine. 

Build a Future-Ready Cybersecurity Practice

You don’t have to let the cybersecurity skills gap limit your growth. MSPs that leverage automation and AI-driven platforms can scale profitably and meet the growing demand for advanced security services. By empowering your team with the right tools, you can build a resilient, efficient, and future-ready cybersecurity practice. 

Cynomi is designed to help you make this transition. We provide the technology and support needed to scale your cybersecurity and compliance services without expanding your team. 

See how Cynomi can help you overcome the skills gap. Schedule a demo today.