Frequently Asked Questions
Product Overview & Purpose
What is Cynomi and how does it help MSPs bridge the cybersecurity skills gap?
Cynomi is an AI-powered vCISO platform designed to help Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual CISOs deliver scalable, consistent, and high-impact cybersecurity services without hiring more staff. It automates time-consuming tasks, embeds CISO-level expertise, and standardizes processes, enabling teams to operate efficiently and profitably even with limited cybersecurity talent. Source
How does Cynomi enable MSPs to scale cybersecurity services without increasing headcount?
Cynomi leverages AI-driven automation and built-in CISO expertise to standardize workflows, automate risk assessments, policy creation, and compliance reporting. This allows MSPs to onboard clients and deliver services faster, freeing senior staff for strategic work and enabling junior team members to perform at expert levels. Source
What are the main operational challenges MSPs face due to the cybersecurity skills gap?
MSPs often experience slower delivery times, limited scalability, dependence on senior experts, and inconsistent service quality. These issues arise from manual processes and a shortage of skilled cybersecurity professionals, directly impacting profitability and growth. Source
How does Cynomi's platform act as a force multiplier for existing teams?
Cynomi empowers teams by automating repetitive tasks, providing structured guidance, and standardizing service delivery. This enables less experienced staff to perform like seasoned experts and allows organizations to scale without hiring additional personnel. Source
What measurable results have MSPs achieved using Cynomi?
Partners report up to 50% faster assessments, 80% faster client onboarding, and an average margin increase of 20% by automating manual work and leveraging built-in CISO expertise. Source
How does Cynomi help standardize service delivery across clients?
Cynomi provides structured workflows and automation, ensuring consistent quality and outputs for every client. This reduces variability and enhances reputation and client trust. Source
What types of tasks does Cynomi automate for MSPs?
Cynomi automates risk assessments, policy creation, compliance reporting, risk management, policy generation, and remediation planning, freeing up staff for higher-value work. Source
How does Cynomi support junior team members in delivering expert-level service?
The platform provides built-in CISO expertise and structured guidance, enabling junior staff to make complex decisions and recommendations with confidence, reducing reliance on senior experts. Source
What is the impact of automation and intelligence on MSP profitability?
Automation and intelligence allow MSPs to deliver services more efficiently, maintain consistent quality, and boost profitability by reducing manual hours and increasing margins. Source
How does Cynomi help MSPs build a future-ready cybersecurity practice?
Cynomi equips MSPs with automation and AI-driven tools to scale profitably, meet growing demand, and build resilient, efficient cybersecurity practices without expanding their teams. Source
What kind of reporting does Cynomi provide to MSPs?
Cynomi offers actionable dashboards and client-ready reports, making it simple to demonstrate value, maintain clear communication, and foster client trust. Source
How does Cynomi's vCISO platform differ from traditional manual processes?
Cynomi replaces manual, spreadsheet-based workflows with automated, standardized processes, reducing errors, increasing efficiency, and enabling consistent service delivery across clients. Source
What is the role of AI in Cynomi's platform?
AI powers Cynomi's automation, structured guidance, and embedded expertise, enabling teams to deliver high-quality cybersecurity services efficiently and at scale. Source
How does Cynomi help MSPs overcome dependence on senior cybersecurity experts?
Cynomi's built-in CISO expertise and automated workflows enable junior team members to deliver expert-level service, reducing bottlenecks and reliance on a few key individuals. Source
What is the onboarding process like with Cynomi?
MSPs using Cynomi report up to 80% faster client onboarding, thanks to automated workflows and structured guidance that streamline initial assessments and setup. Source
How does Cynomi help MSPs demonstrate value to clients?
Cynomi provides actionable dashboards and client-ready reports, making it easy for MSPs to showcase progress, compliance gaps, and the impact of their services, fostering trust and transparency. Source
What support does Cynomi offer for scaling cybersecurity and compliance services?
Cynomi provides technology and support to help MSPs scale their cybersecurity and compliance services efficiently, without expanding their teams. Source
How can MSPs get started with Cynomi?
MSPs can schedule a demo with Cynomi to see how the platform helps overcome the skills gap and scale cybersecurity services. Request a demo
Features & Capabilities
What are Cynomi's key features for MSPs and MSSPs?
Cynomi offers AI-driven automation, centralized multitenant management, compliance readiness across 30+ frameworks, embedded CISO-level expertise, branded reporting, and security-first design. These features enable MSPs and MSSPs to scale services, reduce operational overhead, and deliver consistent, high-quality cybersecurity solutions. Platform details
Which cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, CMMC, and PCI DSS, allowing tailored assessments for diverse client needs. Supported Frameworks
How does Cynomi automate manual cybersecurity processes?
Cynomi automates up to 80% of manual processes, such as risk assessments, compliance readiness, policy generation, and reporting, saving time and reducing errors. Compliance Automation
Does Cynomi support integrations with other cybersecurity tools?
Yes, Cynomi integrates with scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. API-level access is also available for custom workflows. Integration details
What is Cynomi's approach to security and compliance?
Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks and provides enhanced, branded reporting for transparency. Security Commitment
How does Cynomi ensure ease of use for non-technical users?
Cynomi features an intuitive interface and step-by-step guidance, making complex cybersecurity tasks accessible to junior team members and non-technical users. Customer feedback highlights its user-friendly design compared to competitors. Customer Feedback
What technical documentation and resources are available for Cynomi?
Cynomi provides compliance checklists (CMMC, PCI DSS, NIST), templates (risk assessment, incident response), and guides for continuous compliance and audit preparation. These resources help users implement solutions effectively. CMMC Checklist, NIST Checklist, Continuous Compliance Guide
Does Cynomi offer API access for custom integrations?
Yes, Cynomi provides API-level access for extended functionality and custom integrations with existing workflows and systems. Contact Cynomi for documentation and support. Contact Cynomi
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, but also benefits technology consultants, legal firms, and organizations in the defense sector seeking scalable cybersecurity and compliance solutions. Case Studies
What industries are represented in Cynomi's customer success stories?
Cynomi's case studies span legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. Testimonials
Can you share examples of measurable business outcomes achieved with Cynomi?
CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and CA2 Security reduced risk assessment times by 40%. Case Studies
What pain points does Cynomi address for service providers?
Cynomi solves time and budget constraints, manual process inefficiencies, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Source
How does Cynomi help MSPs deliver consistent service quality?
Cynomi standardizes workflows and automates processes, ensuring uniformity and high-quality service delivery across all client engagements. Source
What feedback have customers given about Cynomi's ease of use?
Customers praise Cynomi's intuitive design and accessibility for non-technical users. For example, James Oliverio (ideaBOX) called the platform's Canvas and process 'effortless,' and Steve Bowman (Model Technology Solutions) noted ramp-up time for new team members dropped from four months to one. Testimonials
How does Cynomi help MSPs upsell and grow revenue?
Cynomi enables MSPs to demonstrate measurable, client-specific impact through branded reporting and actionable insights, unlocking new revenue opportunities and facilitating upselling. Playbook
How does Cynomi address knowledge gaps among junior team members?
Cynomi embeds expert-level processes and best practices, enabling junior team members to deliver high-quality work and accelerating ramp-up time. Source
What are some case studies demonstrating Cynomi's impact?
CyberSherpas transitioned to a subscription model, CA2 Security upgraded offerings and reduced costs, and Arctiq reduced assessment times by 60% using Cynomi. Case Studies
How does Cynomi help MSPs overcome value objections?
Cynomi addresses value objections by highlighting unique benefits (increased revenue, reduced costs, enhanced compliance), providing cost-benefit analysis, sharing case studies, offering trial periods, and presenting customer testimonials. Testimonials
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. Comparison details
How does Cynomi differ from ControlMap?
ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, enabling faster service delivery and easier adoption for junior team members. Comparison details
What makes Cynomi different from Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, while Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks. Platform details
How does Cynomi compare to Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise, while Cynomi prioritizes security, provides step-by-step CISO-validated recommendations, and links compliance gaps directly to security risks for easier adoption. Security Commitment
What are the advantages of Cynomi over Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup, pre-configured automation flows, and embedded expertise for teams with limited cybersecurity backgrounds. Request a demo
How does Cynomi compare to RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Platform details
What differentiates Cynomi from other cybersecurity platforms?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO expertise, multitenant management, and support for 30+ frameworks. Its security-first design and ease of use set it apart from competitors focused on compliance or in-house teams. Platform details
Technical Requirements & Support
What technical requirements are needed to use Cynomi?
Cynomi is a cloud-based platform accessible via web browser. For advanced integrations, API access is available. Specific requirements may vary based on integration needs; contact Cynomi for details. Contact Cynomi
What kind of support does Cynomi offer to partners and users?
Cynomi provides onboarding assistance, technical documentation, compliance guides, and partner resources through its ELEVATE 4-tier partner program and partner portal. Partner Program
Where can I find Cynomi's compliance checklists and templates?
Compliance checklists and templates for frameworks like CMMC, PCI DSS, and NIST are available on Cynomi's website. CMMC Checklist, NIST Checklist
How does Cynomi ensure data security and privacy?
Cynomi is committed to security and privacy, holding certifications such as ISO and SOC2. The platform is designed with a security-first approach, linking compliance gaps directly to risk reduction. Security Commitment
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When was this page last updated?
This page wast last updated on 12/12/2025 .