Frequently Asked Questions
Partner Program & Benefits
What is the Cynomi Elevate Partner Program and how does it work?
The Cynomi Elevate Partner Program is a 4-tier model (Entry, Silver, Gold, Platinum) designed to support partner growth at every stage. Each tier offers tailored benefits, enhanced support, and co-marketing initiatives to help partners scale faster. Entry-level partners receive foundational resources, while Platinum partners benefit from strategic collaboration and the highest commercial advantages. Learn more.
What are the main benefits of partnering with Cynomi?
Partners gain access to recurring revenue streams, immediate time-to-value (deploy in minutes), exclusive partner-only sales (Cynomi sells only through partners), and full-service enablement including training, support, and tools. These benefits help partners strengthen client security, unlock new revenue, and scale their business efficiently. Source.
Features & Capabilities
What features does Cynomi offer to partners?
Cynomi provides AI-driven automation (automates up to 80% of manual processes), centralized multitenant management, compliance readiness across 30+ frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), embedded CISO-level expertise, branded reporting, and a security-first design. These features enable partners to deliver scalable, consistent, and high-impact cybersecurity services. Platform details.
Does Cynomi support integrations with other tools and platforms?
Yes, Cynomi supports integrations with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflows (API-level access, CI/CD tools, ticketing systems, SIEMs). These integrations help partners streamline cybersecurity processes and better understand client attack surfaces. Integration details.
Does Cynomi offer API access?
Yes, Cynomi offers API-level access for extended functionality and custom integrations. For more details about the API and its documentation, partners should contact Cynomi directly or refer to the support team. Source.
What technical documentation and compliance resources are available?
Cynomi provides extensive technical documentation, including compliance checklists for CMMC, PCI DSS, and NIST, NIST compliance templates, continuous compliance guides, framework-specific mapping documents, and vendor risk assessment resources. These materials help partners understand and implement Cynomi's solutions effectively. CMMC Checklist, NIST Checklist, Continuous Compliance Guide.
Use Cases & Business Impact
What business impact can partners expect from using Cynomi?
Partners can expect increased revenue (e.g., CompassMSP closed deals 5x faster), reduced operational costs (automation of up to 80% of manual processes), improved compliance (support for 30+ frameworks), enhanced efficiency (ECI increased GRC service margins by 30% and cut assessment times by 50%), scalable service delivery, and improved client engagement through branded reporting and centralized management. CompassMSP Case Study, Source.
What industries are represented in Cynomi's case studies?
Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Examples include a legal firm navigating compliance, CyberSherpas transitioning to subscription models, Arctiq reducing assessment times by 60%, and CompassMSP closing deals five times faster. Testimonials, Arctiq Case Study, Secure Cyber Defense.
What problems does Cynomi solve for partners?
Cynomi addresses time and budget constraints, manual process inefficiencies, scalability issues, compliance and reporting complexities, lack of engagement and delivery tools, knowledge gaps among junior team members, and challenges maintaining consistency. Automation and standardized workflows help partners deliver services faster, more affordably, and with greater consistency. Source.
Who can benefit from partnering with Cynomi?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), consultancies, and virtual Chief Information Security Officers (vCISOs). These organizations benefit from scalable, efficient, and high-impact cybersecurity and compliance service delivery. Source.
Product Performance & Security
How does Cynomi perform in terms of automation and efficiency?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, significantly reducing operational overhead and enabling faster service delivery. Customers report measurable improvements, including increased revenue, reduced costs, and enhanced compliance. For example, ECI achieved a 30% increase in GRC service margins and cut assessment times by 50%. Source.
What security and compliance standards does Cynomi support?
Cynomi supports compliance readiness across 30+ frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. The platform is designed with a security-first approach, linking assessment results directly to risk reduction and robust protection against threats. Supported Frameworks.
Customer Experience & Support
What feedback have partners and customers given about Cynomi's ease of use?
Partners and customers consistently praise Cynomi for its intuitive and well-organized interface. For example, James Oliverio (ideaBOX) described the platform as effortless for assessing cyber risk posture, and Steve Bowman (Model Technology Solutions) noted that ramp-up time for new team members was reduced from four or five months to just one month. Cynomi is highlighted as more user-friendly than competitors like Apptega and SecureFrame. Source.
What customer service and support does Cynomi provide to partners?
Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure partners receive the necessary support to maintain and optimize their use of Cynomi's platform. Source.
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi provides a structured onboarding process, dedicated account management, access to training materials, and prompt customer support for troubleshooting and resolving issues. Support is available during business hours, ensuring minimal downtime and operational disruptions. Source.
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, multitenant management, and support for 30+ frameworks. Competitors like Apptega and ControlMap require more manual setup and user expertise, while Vanta and Secureframe focus on in-house teams and have limited framework support. Drata is premium-priced with longer onboarding times, and RealCISO lacks scanning capabilities and multitenant management. Cynomi stands out for its automation, scalability, and partner-centric approach. Source.
What makes Cynomi a better choice for service providers compared to alternatives?
Cynomi is exclusively designed for service providers, enabling scalable vCISO services without increasing resources. It offers AI-driven automation, embedded expertise, multitenant management, and flexible framework support. These features empower partners to deliver enterprise-grade cybersecurity services efficiently, enhance client engagement, and achieve measurable business outcomes. Source.
