Frequently Asked Questions
Product Information & Core Purpose
What is Cynomi and what is its primary purpose?
Cynomi is an AI-powered vCISO platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). Its primary purpose is to enable these service providers to deliver scalable, consistent, and high-impact cybersecurity and compliance services without increasing headcount. Cynomi automates up to 80% of manual processes, embeds CISO-level expertise, and streamlines complex tasks such as risk assessments, compliance readiness, and reporting. Learn more.
How does Cynomi address common challenges faced by MSPs, MSSPs, and vCISOs?
Cynomi tackles challenges such as time and budget constraints, manual spreadsheet-based workflows, scalability issues, compliance and reporting complexities, knowledge gaps among junior team members, and inconsistent service delivery. By automating up to 80% of manual processes and embedding expert-level guidance, Cynomi enables faster, more affordable engagements, standardizes workflows, and bridges expertise gaps. See vCISO Services.
Features & Capabilities
What are the key features and capabilities of Cynomi?
Cynomi offers AI-driven automation (up to 80% of manual processes), centralized multitenant management, support for 30+ cybersecurity frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), embedded CISO-level expertise, branded exportable reporting, security-first design, and an intuitive interface accessible to non-technical users. These features empower service providers to deliver enterprise-grade cybersecurity services efficiently and at scale. Platform details.
Which cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, and CMMC. This allows tailored assessments for diverse client needs and ensures compliance with industry standards. See full list.
What integrations are available with Cynomi?
Cynomi integrates with leading scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and supports API-level access for custom workflows. It also connects with CI/CD tools, ticketing systems, and SIEMs, enabling users to run scans, upload CSVs, and sync infrastructure-as-code deployments. Learn about integrations.
Does Cynomi offer an API for custom integrations?
Yes, Cynomi provides API-level access, allowing extended functionality and custom integrations to suit specific workflows and requirements. For API documentation, contact Cynomi directly or reach out to their support team. Contact Cynomi.
How does Cynomi ensure ease of use for non-technical users?
Cynomi features an intuitive, well-organized interface designed for accessibility. Customers have praised its 'paint-by-numbers' process and effortless risk posture assessment. Junior analysts can ramp up in just one month (vs. four to five months with competitors), and the platform guides users through assessments, planning, and reporting. Read testimonials.
Use Cases & Business Impact
Who can benefit from using Cynomi?
Cynomi is ideal for MSPs, MSSPs, vCISOs, technology consultants, legal firms, and organizations in the defense sector. Case studies show successful adoption across these industries, including CompassMSP (managed services), Arctiq (technology consulting), and legal firms navigating compliance. CompassMSP case study.
What measurable business outcomes can customers expect from Cynomi?
Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and Arctiq reduced assessment times by 60%. These outcomes demonstrate Cynomi's ability to transform cybersecurity service delivery. CompassMSP case study, Arctiq case study.
What are some real-world use cases and customer success stories for Cynomi?
CyberSherpas transitioned to a subscription model and streamlined work processes; CA2 Security upgraded their security offering and cut risk assessment times by 40%; Arctiq leveraged Cynomi for comprehensive risk and compliance assessments; CompassMSP closed deals five times faster. These stories highlight Cynomi's versatility and impact. CyberSherpas case study, Arctiq case study.
Security, Compliance & Technical Documentation
How does Cynomi ensure product security and compliance?
Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform supports compliance readiness across 30+ frameworks, provides enhanced reporting, and embeds CISO-level expertise. Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to robust security standards. Security details.
What technical documentation and compliance resources are available for Cynomi?
Cynomi provides detailed compliance checklists (CMMC, PCI DSS, NIST), templates (NIST Risk Assessment, Incident Response), continuous compliance guides, and framework-specific mapping documentation. These resources help users understand and implement compliance requirements efficiently. CMMC Checklist, NIST Checklist, Continuous Compliance Guide.
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, while competitors like Apptega and Vanta serve broader markets or focus on in-house teams. Cynomi automates up to 80% of manual processes, embeds CISO-level expertise, supports 30+ frameworks, and offers multitenant management. Competitors often require more manual setup, user expertise, or have limited framework support. Cynomi's security-first design and branded reporting further differentiate it. Platform comparison.
What are Cynomi's unique advantages for different user segments?
For MSPs and MSSPs, Cynomi's centralized multitenant management and automation features enable efficient client management and scalable service delivery. For vCISOs, embedded expertise and actionable recommendations allow high-quality service without deep cybersecurity knowledge. Junior team members benefit from intuitive workflows and rapid ramp-up. Learn more.
Support & Implementation
What customer service and support does Cynomi offer after purchase?
Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday to Friday, 9am–5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing optimization, and minimal downtime. Contact support.
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi offers a structured onboarding process, dedicated account management for ongoing support and upgrades, training resources for self-service troubleshooting, and responsive customer support to resolve issues quickly. This ensures customers can maintain and optimize their use of the platform with minimal disruption. Support details.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .
