The Challenge
Reclamere could not grow its GRC practice on its previous platform, which produced sloppy, PDF-only reports with typos that the team had to rebuild by hand before any client saw them.
The Solution
Cynomi gave Reclamere standardized assessment workflows, streamlined evidence collection, and report generation that produces audit-ready deliverables without endless editing or screen grabs.
The Impact
Reclamere’s reports now hold up to Office for Civil Rights scrutiny, and the team has reallocated the time it used to spend on manual rework to discussing risk and recommendations with clients – proof, in the CEO’s words, that Cynomi “can more than keep up with our growth.”
Watch the
Reclamere story
Angie Singer Keating, CEO, Reclamere
We really could not grow our GRC practice with the platform that we had, and Cynomi has proven that they most definitely can keep up with our growth.
I’m Angie Singer Keating. I am CEO and co-founder of Reclamere Incorporated. We are a managed cybersecurity services practice, and we are located in Tyrone, Pennsylvania.
Our reports have got to be perfect, and they’ve got to be audit-ready. If our clients should happen to have an audit from the Office of Civil Rights, those reports are really going to weigh heavily on the outcome of those audits.
We had a terrible platform that we had a hate-hate relationship with, but it really was the only option. One of our biggest complaints about it was that it was sloppy. The reports that it generated notoriously had typos. Many of the reports would only generate in PDF. It just really didn’t feel like they were staying up to date.
We moved forward with Cynomi, I would say skeptically. It really sounded too good to be true. And when we first took a look at it, we really had concerns about, is it as great as it looks? And it turned out that, yes, in fact, it is.
How we deliver services today has changed dramatically in that we don’t have to spend endless hours editing reports or doing screen grabs of this and that to try to get a deliverable that we’re proud to hand to a client. Cynomi couldn’t have come along in a better time for us.
What Our Team Loves About Cynomi
-
We really could not grow our GRC practice with the platform that we had, and Cynomi has proven that they most definitely can keep up with our growth.
Angie Singer Keating, CEO, Reclamere -
We moved forward with Cynomi skeptically. It really sounded too good to be true. And it turned out that, yes, in fact, it is true.
Angie Singer Keating, CEO, Reclamere -
We don’t have to spend endless hours editing reports or doing screen grabs of this and that to try to get a deliverable that we’re proud to hand to a client
Angie Singer Keating, CEO, Reclamere -
After completing approximately 20 assessments with Cynomi, we’ve seen meaningful efficiency gains.
Randy Sciarrillo, Director of Cyber Security Services & Operations, Reclamere -
The biggest improvements have come from streamlining evidence collection, assessment workflows, and report generation, allowing my team to spend more time discussing risk and recommendations with customers rather than performing manual administrative work
Randy Sciarrillo, Director of Cyber Security Services & Operations, Reclamere
The Full Story
A Practice Where the Reports Have to Be Perfect
Reclamere is a managed cybersecurity services practice based in Tyrone, Pennsylvania, led by CEO Angie Singer Keating. Its GRC work carries a standard most reporting never has to meet: if a client is audited by the Office for Civil Rights, Reclamere’s reports weigh heavily on how that audit turns out. Perfect and audit-ready is the baseline, not the goal.
The Bottleneck: A Platform They Had a Hate-Hate Relationship With
The platform Reclamere used before Cynomi was, in Angie’s words, terrible, and for a long time it was the only option. It was sloppy. The reports it generated notoriously carried typos, many of them would only export as PDFs, and it never felt like it was staying up to date. Every deliverable meant endless hours of editing and screen grabs before the team had something they were proud to hand a client, and the practice could not grow past that ceiling.
Adopting Cynomi, Skeptically
Reclamere moved forward with Cynomi skeptically. It sounded too good to be true, and the team’s first question was whether it was as good as it looked. It was. Cynomi standardized the parts of an assessment that had been eating the calendar: evidence collection, the assessment workflow itself, and report generation, so a client-ready deliverable comes out of the platform rather than out of a week of manual rework.
Audit-Ready Reports and a Practice That Can Grow
How Reclamere delivers services today has changed dramatically. The team no longer spends endless hours editing reports or stitching screen grabs together to produce something worth handing over. Across roughly 20 assessments, first-time assessment effort has dropped by 20%, and the time that came back goes into discussing risk and recommendations with customers instead of manual administrative work. As Angie puts it, Cynomi could not have come along at a better time, and it has proven it can keep up with the practice’s growth.
The Full Story
Reclamere, Inc. is a managed cybersecurity services practice based in Tyrone, Pennsylvania, delivering GRC, risk assessments, and security program services to clients whose reporting has to stand up to regulatory audit.
- Industry: Managed Cybersecurity Services
- Focus: GRC, Risk Assessments, and Audit-Ready Reporting
- Headquarters: Tyrone, Pennsylvania, USA
Why Reclamere chose Cynomi
Reclamere’s problem was a GRC practice it could not grow. Their previous platform produced sloppy, PDF-only reports with typos, and the team spent endless hours editing and taking screen grabs before anything was fit to hand a client. That mattered because a Reclamere report has to survive stringent audits. Cynomi standardizes evidence collection, assessment workflows, and report generation, so deliverables come out audit-ready.
Ready to Scale Your Advisory Practice?
Discover how Cynomi can help you standardize delivery,
accelerate onboarding, and scale your CISO advisory services.