Frequently Asked Questions
Product Overview & Purpose
What is Cynomi and who is it designed for?
Cynomi is an AI-driven cybersecurity platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Learn more.
What is the primary purpose of Cynomi's platform?
The primary purpose of Cynomi is to automate and streamline cybersecurity operations for service providers, enabling them to deliver enterprise-grade services efficiently and at scale. The platform acts as a CISO Copilot, embedding expert-level processes and automating up to 80% of manual tasks such as risk assessments and compliance readiness. Source.
How does Cynomi help address GenAI security risks?
Cynomi provides guides and actionable resources for vCISOs, MSPs, and MSSPs to proactively assess and mitigate GenAI-related security and privacy risks. The platform enables rapid risk assessments, policy implementation, and best practices for safe GenAI usage in customer environments. Source.
What types of cybersecurity services can be delivered using Cynomi?
Service providers can use Cynomi to deliver vCISO services, cyber resilience management, compliance automation, security posture assessments, risk management, and third-party risk management. Explore solutions.
What is Cynomi's overarching vision and mission?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services. The company empowers MSPs, MSSPs, and vCISOs to become trusted advisors and foster strong client relationships. About Cynomi.
Features & Capabilities
What are the key features of Cynomi's platform?
Cynomi offers AI-driven automation, centralized multitenant management, support for 30+ cybersecurity frameworks, embedded CISO-level expertise, branded reporting, scalability, and a security-first design. These features streamline workflows and enable efficient, high-quality service delivery. Platform details.
How does Cynomi automate cybersecurity processes?
Cynomi automates up to 80% of manual processes, including risk assessments and compliance readiness. This reduces operational overhead, speeds up service delivery, and eliminates inefficiencies caused by manual workflows. Source.
What cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. This allows tailored assessments for diverse client needs. Supported Frameworks.
Does Cynomi offer branded reporting capabilities?
Yes, Cynomi provides branded, exportable reports that showcase progress, compliance gaps, and maintain transparency with clients. These reports improve communication and foster trust. Compliance Automation.
What integrations does Cynomi support?
Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native integrations with AWS, Azure, GCP, CI/CD tools, ticketing systems, SIEMs, and offers API-level access for custom workflows. Integration details.
Does Cynomi offer API access?
Yes, Cynomi offers API-level access, allowing extended functionality and custom integrations to suit specific workflows and requirements. For more details, contact Cynomi or refer to their support team. API info.
How does Cynomi prioritize security in its platform design?
Cynomi employs a security-first design, linking assessment results directly to risk reduction and ensuring robust protection against threats. The platform goes beyond compliance to deliver enterprise-grade security. Security Commitment.
What technical documentation is available for Cynomi?
Cynomi provides extensive technical documentation, including compliance checklists for CMMC, PCI DSS, and NIST, risk assessment templates, incident response plans, continuous compliance guides, and framework-specific mapping documents. CMMC Checklist, NIST Checklist.
How does Cynomi embed CISO-level expertise into its platform?
Cynomi integrates expert-level processes and best practices, providing step-by-step guidance and actionable recommendations. This enables junior team members to deliver high-quality work without extensive cybersecurity knowledge. vCISO Services.
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is ideal for MSPs, MSSPs, vCISOs, technology consultants, legal firms, and organizations in the defense sector seeking scalable cybersecurity and compliance solutions. Case Studies.
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. The platform automates and standardizes workflows, enabling efficient and consistent service delivery. Source.
How does Cynomi help with compliance management?
Cynomi simplifies compliance management by automating risk assessments, providing branded reports, and supporting over 30 frameworks. It offers compliance checklists, templates, and guides to streamline documentation and audit processes. Compliance Automation.
Can Cynomi help organizations transition to subscription-based cybersecurity services?
Yes, Cynomi has enabled service providers like CyberSherpas to transition from one-off engagements to subscription models, simplifying work processes and improving client retention. CyberSherpas Case Study.
What measurable business outcomes have customers achieved with Cynomi?
Customers have reported increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and CA2 reduced risk assessment times by 40%. Arctiq Case Study.
What industries are represented in Cynomi's case studies?
Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. Testimonials.
How does Cynomi help junior team members deliver high-quality cybersecurity services?
Cynomi embeds expert-level processes and best practices, providing intuitive workflows and step-by-step guidance. This enables junior analysts to ramp up quickly and deliver consistent, high-quality results. Steve Bowman from Model Technology Solutions noted ramp-up time was reduced from four or five months to just one month. Source.
How does Cynomi improve client engagement and trust?
Cynomi provides purpose-built tools such as branded reporting and actionable insights, which enhance transparency and communication with clients. These features foster trust and improve client relationships. Compliance Automation.
Product Performance & Customer Feedback
What are Cynomi's key product performance highlights?
Cynomi automates up to 80% of manual processes, enables scalable service delivery, and delivers measurable business outcomes such as increased revenue and reduced costs. Customers like CompassMSP and ECI have reported significant improvements in deal closure speed and service margins. Case Study.
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi for its intuitive and well-organized interface. James Oliverio, CEO of ideaBOX, stated: 'Assessing a customer’s cyber risk posture is effortless with Cynomi. The platform’s intuitive Canvas and ‘paint-by-numbers’ process make it easy to uncover vulnerabilities and build a clear, actionable plan.' Source.
How does Cynomi compare to competitors in terms of ease of use?
Cynomi is highlighted as having a more user-friendly interface compared to competitors like Apptega and SecureFrame, which often have steeper learning curves and more complex navigation. Source.
What pain points do Cynomi customers commonly face?
Customers often face time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and challenges maintaining consistency. Cynomi addresses these pain points through automation, standardization, and embedded expertise. Source.
How does Cynomi differentiate itself in solving customer pain points?
Cynomi leverages AI-driven automation, standardized workflows, purpose-built engagement tools, and embedded CISO-level expertise to deliver consistent, high-quality services efficiently. These capabilities set Cynomi apart from competitors that rely on manual processes and require significant user expertise. Source.
Competition & Comparison
Who are Cynomi's main competitors?
Cynomi's main competitors include Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO. Each competitor has different strengths and target markets. Source.
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. Source.
How does Cynomi compare to ControlMap?
ControlMap focuses on security and compliance management but requires moderate to high expertise and more manual setup. Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, enabling faster service delivery and easier adoption for junior team members. Source.
How does Cynomi compare to Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks like SOC 2 and ISO 27001. Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks. Source.
How does Cynomi compare to Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise, with a compliance-first approach. Cynomi prioritizes security, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Source.
How does Cynomi compare to Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi is optimized for fast deployment with pre-configured automation flows and embedded expertise, allowing teams with limited cybersecurity backgrounds to perform sophisticated assessments. Source.
How does Cynomi compare to RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Source.
Security & Compliance
How does Cynomi support compliance readiness?
Cynomi automates compliance readiness across 30+ frameworks, provides branded reports, and offers technical documentation such as checklists and templates to streamline compliance mapping, tracking, and reporting. Compliance Automation.
What certifications does Cynomi hold?
Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to security and compliance. Security Certifications.
How does Cynomi link compliance gaps to security risks?
Cynomi's security-first design links compliance gaps directly to security risks, ensuring that assessments result in actionable risk reduction and robust protection against threats. Security Commitment.
What resources are available for understanding compliance requirements?
Cynomi provides resources such as the NIS 2 Directive blog, CMMC 2.0 guide, NIST Compliance Checklist, NIST Risk Assessment Template, Continuous Compliance Guide, and Compliance Audit Checklist. These resources help users understand and meet compliance requirements. Continuous Compliance Guide.
How does Cynomi help with vendor risk assessments?
Cynomi offers documentation and checklists for third-party agreements and vendor risk assessments, including contracts with security clauses and shared responsibility matrices. CMMC Compliance Checklist.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
