Frequently Asked Questions
Product Information
What is Cynomi and who is it designed for?
Cynomi is an AI-driven platform purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. Learn more.
What is the primary purpose of Cynomi's platform?
The primary purpose of Cynomi is to automate and streamline cybersecurity operations for service providers, enabling them to deliver enterprise-grade vCISO services at scale. The platform leverages AI-driven automation and embedded CISO-level expertise to reduce operational overhead and enhance service delivery. Details here.
What types of cybersecurity services can be delivered using Cynomi?
Cynomi supports a range of services including vCISO programs, cyber resilience management, compliance automation, security posture assessments, risk management, and third-party risk management. These services are designed to help MSPs and MSSPs efficiently scale their offerings. Explore solutions.
How does Cynomi help bridge the cybersecurity skills gap?
Cynomi embeds CISO-level expertise and best practices into its platform, enabling junior team members and non-technical users to deliver high-quality cybersecurity services. This reduces ramp-up time and helps organizations address the skills gap without hiring additional staff. Read the blog.
What industries are represented in Cynomi's case studies?
Cynomi's case studies span the legal industry, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. See case studies.
What is Cynomi's overarching vision and mission?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services. The company aims to empower MSPs, MSSPs, and vCISOs to become trusted advisors and foster strong client relationships. About Cynomi.
Does Cynomi offer a partner program?
Yes, Cynomi offers the ELEVATE 4-tier partner program to help partners scale faster and access exclusive resources, training, and go-to-market materials. Partner Program.
What certifications does Cynomi hold?
Cynomi holds ISO 27001 and SOC 2 Type 2 certifications, demonstrating its commitment to security and compliance. View certificates.
How can I request a demo of Cynomi?
You can request a demo of Cynomi by visiting this page and submitting your information.
Where can I find Cynomi's latest news and updates?
Cynomi's latest news and updates are available on the Company News page.
What resources does Cynomi provide for learning about cybersecurity?
Cynomi offers a Resource Center, blog, events & webinars, testimonials, and a vCISO Academy for ongoing education and training. Resource Center.
What frameworks does Cynomi support for compliance?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, enabling tailored assessments for diverse client needs. Supported Frameworks.
How does Cynomi simplify compliance mapping and reporting?
Cynomi automates compliance mapping, tracking, and reporting, providing branded, exportable reports to demonstrate progress and compliance gaps. This streamlines client communication and improves transparency. Compliance Automation.
What is Cynomi's approach to risk management?
Cynomi enables service providers to evaluate, manage, and communicate risk with speed and clarity through automated risk assessments and actionable insights. Risk Management.
How does Cynomi automate third-party risk management?
Cynomi automates and unifies vendor risk management, helping organizations streamline third-party risk assessments and maintain compliance. Third Party Risk Management.
What is the vCISO Academy and who can benefit from it?
The vCISO Academy is an educational resource provided by Cynomi, offering training, guides, and best practices for aspiring and current vCISOs, MSPs, and MSSPs. vCISO Academy.
How does Cynomi support cyber resilience management?
Cynomi helps service providers manage clients' cybersecurity to strengthen resilience through automated assessments, actionable recommendations, and continuous monitoring. Cyber Resilience Management.
What is Cynomi's approach to security posture assessments?
Cynomi delivers security posture assessments up to 60% faster through automation, helping organizations quickly identify vulnerabilities and build actionable plans. Security Posture Assessment.
How does Cynomi help MSPs close deals faster?
CompassMSP, an MSP using Cynomi, reported closing deals five times faster thanks to Cynomi's automation and streamlined workflows. See case studies.
Features & Capabilities
What are the key capabilities and benefits of Cynomi?
Cynomi offers AI-driven automation (automating up to 80% of manual processes), scalability, support for 30+ frameworks, embedded CISO-level expertise, branded reporting, centralized multitenant management, ease of use, and a security-first design. These capabilities help service providers deliver efficient, scalable, and high-impact cybersecurity services. Source: Cynomi Features_august2025_v2.docx
How does Cynomi automate manual cybersecurity processes?
Cynomi automates up to 80% of manual processes, such as risk assessments and compliance readiness, reducing operational overhead and enabling faster service delivery. Source: Cynomi Features_august2025_v2.docx
Does Cynomi support multitenant management?
Yes, Cynomi enables service providers to manage multiple clients from a single, unified dashboard, enhancing operational efficiency and simplifying client handling. Source: Cynomi Features_august2025_v2.docx
What integrations does Cynomi offer?
Cynomi integrates with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and workflow tools (CI/CD, ticketing systems, SIEMs). API-level access is also available for custom integrations. Source: https://cynomi.com/learn/continuous-compliance/
Does Cynomi provide API access?
Yes, Cynomi offers API-level access for extended functionality and custom integrations. For documentation, contact Cynomi directly or refer to their support team. Source: manual
How does Cynomi prioritize security in its platform design?
Cynomi's platform is security-first, linking assessment results directly to risk reduction and ensuring robust protection against threats, rather than focusing solely on compliance. Source: Cynomi Features_august2025_v2.docx
What technical documentation is available for Cynomi users?
Cynomi provides compliance checklists, NIST templates, continuous compliance guides, framework-specific mapping documentation, and vendor risk assessment resources. These are available at Cynomi Learning Guides.
How does Cynomi support continuous compliance?
Cynomi enables scalable, always-on compliance through automation, with resources and guides available at Continuous Compliance Guide.
How does Cynomi help junior team members deliver high-quality work?
Cynomi embeds expert-level processes and best practices, enabling junior analysts to deliver value quickly. Ramp-up time for new team members has been reduced from four or five months to just one month, as noted by Steve Bowman from Model Technology Solutions. Source: Cynomi_vs_Competitors_v5.docx
What feedback have customers given about Cynomi's ease of use?
Customers consistently praise Cynomi's intuitive interface and structured workflows. James Oliverio, CEO of ideaBOX, described the platform as 'effortless' for assessing cyber risk posture. Cynomi is also noted as more user-friendly than competitors like Apptega and SecureFrame. Source: https://cynomi.com/solutions/cyber-resilience-management
What measurable business outcomes have Cynomi customers achieved?
Customers report increased revenue, reduced operational costs, and improved compliance. For example, ECI achieved a 30% increase in GRC service margins and cut assessment times by 50%. CompassMSP closed deals five times faster. Source: Cynomi Features_august2025_v2.docx
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. Source: Cynomi_vs_Competitors_v5.docx
How does Cynomi differ from ControlMap?
ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, allowing junior team members to deliver high-quality work. Source: Cynomi_vs_Competitors_v5.docx
How does Cynomi compare to Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks. Cynomi is designed for service providers, offering multitenant management, scalability, and support for over 30 frameworks. Source: Cynomi_vs_Competitors_v5.docx
How does Cynomi differ from Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise. Cynomi prioritizes security, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Source: Cynomi_vs_Competitors_v5.docx
How does Cynomi compare to Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi is optimized for fast deployment with pre-configured automation flows and embedded expertise, allowing teams with limited cybersecurity backgrounds to perform sophisticated assessments. Source: Cynomi_vs_Competitors_v5.docx
How does Cynomi differ from RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Source: Cynomi_vs_Competitors_v5.docx
Use Cases & Benefits
Who can benefit from using Cynomi?
MSPs, MSSPs, vCISOs, junior team members, and organizations seeking scalable, efficient, and high-impact cybersecurity services can benefit from Cynomi's platform. Source: manual
What core problems does Cynomi solve?
Cynomi solves time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Source: manual
What pain points do Cynomi customers commonly face?
Customers often struggle with time and budget constraints, manual spreadsheet-based workflows, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and inconsistent service delivery. Cynomi addresses these through automation and standardized workflows. Source: Cynomi GenAI Security Guide.pdf
How does Cynomi help organizations scale their vCISO services?
Cynomi enables MSPs and MSSPs to scale vCISO services without increasing resources, thanks to automation and process standardization. Source: Cynomi Features_august2025_v2.docx
What use cases are highlighted in Cynomi's case studies?
Case studies include CyberSherpas transitioning to subscription models, CA2 Security upgrading offerings and reducing risk assessment times by 40%, Arctiq reducing assessment times by 60%, and CompassMSP closing deals five times faster. Source: https://cynomi.com/partner-case-study/
How does Cynomi differentiate itself in solving customer pain points?
Cynomi leverages AI-driven automation, standardized workflows, purpose-built engagement tools, and embedded expertise to deliver consistent, high-quality services and address common pain points more effectively than competitors. Source: Cynomi GenAI Security Guide.pdf
What are the advantages of Cynomi for different user segments?
MSPs and MSSPs benefit from centralized management and automation; vCISOs gain embedded expertise and actionable recommendations; junior team members use the intuitive interface and step-by-step guidance to deliver consistent results. Source: manual
How does Cynomi enable faster onboarding for new team members?
Cynomi's structured workflows and embedded expertise reduce onboarding time for junior analysts from four or five months to just one month, as reported by Model Technology Solutions. Source: Cynomi_vs_Competitors_v5.docx
How does Cynomi help organizations maintain consistency in service delivery?
Cynomi standardizes workflows and automates processes, ensuring uniformity across engagements and eliminating variations in templates and practices. Source: manual
How does Cynomi improve client engagement and trust?
Cynomi provides branded, exportable reports and centralized management tools, improving communication and transparency with clients and fostering stronger relationships. Source: Cynomi Features_august2025_v2.docx
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When was this page last updated?
This page wast last updated on 12/12/2025 .
