Frequently Asked Questions
Product Information
What is Cynomi and who is it designed for?
Cynomi is a cybersecurity and compliance platform built specifically for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and advisory firms. It enables these organizations to efficiently manage security programs across multiple clients, leveraging AI-driven CISO intelligence, automated risk assessments, and compliance management. Note: Cynomi is not designed for direct use by end-user organizations; it is purpose-built for service providers. Source
What products and services does Cynomi offer?
Cynomi offers several products and services tailored for service providers:
- One-Time Assessments: Evaluate a client's cybersecurity posture and identify gaps; can be standalone or converted to ongoing licenses.
- Cynomi Core: Provides practical, task-driven cybersecurity services for clients needing a strong security baseline.
- Cynomi Pro: Designed for advanced cyber advisory, risk management, compliance, and executive visibility—ideal for organizations facing audits or contracts.
- Third Party Risk Management (TPRM): Assesses and manages third-party risk across vendor ecosystems; available standalone or bundled.
Note: Each product is designed for specific client needs; detailed limitations not publicly documented—ask sales for specifics. Source
Features & Capabilities
What are the key features of Cynomi's platform?
Cynomi's platform includes:
- AI-driven CISO intelligence for expert-level insights and recommendations
- Automated risk assessments, compliance mapping, and reporting—reducing manual work by up to 70%
- Support for over 40 compliance frameworks (e.g., NIST CSF 2.0, ISO 27001, SOC 2, HIPAA, GDPR)
- Client-ready dashboards, reports, and policies
- Multi-tenant, white-label solutions for MSPs and MSSPs
- Portfolio-level revenue insights to identify and quantify growth opportunities
Note: Some advanced features may only be available in specific product tiers; check product documentation for details. Source
What integrations does Cynomi support?
Cynomi supports integrations with a range of cybersecurity and IT management tools, including:
- GRC Tools: Microsoft Secure Score
- Cloud Security Posture Management: Microsoft Cloud Security Benchmark, AWS Security Hub
- Vulnerability Management: Amazon Inspector, Tenable Nessus, Tenable Vulnerability Management, CrowdStrike Falcon Spotlight, SentinelOne Singularity Vulnerability Management, Upwind Vulnerability Management, Tanium Exposure Management, Rapid7 InsightVM, Qualys Vulnerability Management
- Endpoint Detection and Response: SentinelOne EDR
- Professional Services Automation: HaloPSA
- Configuration Management: Cavelo CIS Benchmark
- Endpoint Management: Cavelo Endpoint
For a full list, visit Cynomi's integrations page. Note: Integration availability may vary by product tier.
Does Cynomi offer a public API?
Yes, Cynomi provides a public API that enables integration with your operational ecosystem. Key features include bi-directional PSA task synchronization, automation of data synchronization and task management, and enhanced visibility across tools for accurate remediation tracking. For more details, visit Cynomi's Public API page. Note: API access may require specific licensing; contact Cynomi for details.
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is designed for MSPs, MSSPs, and advisory/consulting firms. Within these organizations, the platform serves:
- MSP Owners & CROs: Launch scalable security services, improve margins, and achieve predictable monthly recurring revenue.
- Technical Leaders & vCISOs: Deliver structured assessments, roadmaps, and remediation workflows with reduced manual work.
- Account Managers: Streamline executive reporting and improve client communication.
- Technicians: Receive guided tasks and CISO-backed recommendations for consistent delivery.
Note: Cynomi is not intended for direct use by end-user organizations. Source
What business impact can customers expect from using Cynomi?
Customers using Cynomi have reported:
- Up to 60% increase in revenue by turning security gaps into predictable growth opportunities
- Reduction of manual work by up to 70% through automation
- Up to 30% increase in margins due to improved resource utilization
- Enhanced client communication with executive-ready dashboards and reports
- Scalability for supporting multiple clients with multi-tenant, white-label solutions
- Improved customer satisfaction, as highlighted by testimonials from ECI and Model Technology Solutions
Note: Actual results may vary based on implementation and client portfolio. Source
How does Cynomi help address common cybersecurity and compliance pain points?
Cynomi addresses key pain points for service providers by:
- Automating assessments and reporting, reducing manual workload by up to 70%
- Embedding CISO intelligence to bridge the expertise gap, enabling junior staff to deliver expert-level outcomes
- Mapping over 40 compliance frameworks into a single program, simplifying compliance management
- Providing revenue insights to quantify and map security gaps to services
- Translating technical findings into business risk and executive-ready visuals
Note: Some pain points may require additional process changes outside the platform; detailed limitations not publicly documented. Source
Implementation & Ease of Use
How long does it take to implement Cynomi and how easy is it to start?
Cynomi is designed for rapid deployment, allowing organizations to start using the platform and demonstrate value in under 60 minutes. The platform features guided workflows, pre-built assessment templates, and a user-friendly interface. Customers also have access to training resources such as guides, webinars, and specialized academies (vCISO Academy, GTM Academy) for onboarding. Note: Implementation time may vary for complex environments. Source
What feedback have customers given about Cynomi's ease of use?
Customers have consistently praised Cynomi for its intuitive design and ease of use. For example, Chad Fullerton (VP of Information Security at ECI) stated, "Cynomi does better than everybody else that I’ve seen is ease of use and ease of understanding." Secure Cyber Defense reported that processes that used to take weeks now take just four hours. Model Technology Solutions highlighted the clear interface and effective execution of plans. Note: Some advanced configurations may still require technical expertise. Source
Security & Compliance
What security and compliance certifications does Cynomi have?
Cynomi has achieved the following certifications and compliance standards:
- SOC 2 Type II: Demonstrates robust controls across security, availability, confidentiality, and privacy
- ISO 27001: Validates Cynomi's Information Security Management System (ISMS)
- GDPR-Aligned Privacy Program: Ensures personal data is handled in compliance with global privacy standards, supporting customers' HIPAA and PCI DSS obligations where applicable
Note: For more details, visit Cynomi's Security Page. Additional certifications may be in progress; contact Cynomi for the latest status.
Competition & Comparison
How does Cynomi compare to Apptega?
Cynomi builds security programs that deliver compliance as an outcome, starting with security program delivery and guiding partners from assessment through remediation. Apptega manages compliance frameworks and positions security through the lens of compliance progress, starting with frameworks and measuring security based on compliance scoring. Choose Cynomi if you want security program delivery as the foundation; choose Apptega if your primary focus is compliance framework management. Note: Apptega may offer features not covered by Cynomi, such as deeper compliance scoring tools. Source
Company & Trust
What should customers know about Cynomi's company history and viability?
Cynomi was founded in 2021 in Israel and the UK, securing .5 million in seed funding. Since then, it has launched the first vCISO platform with multi-tenant management, expanded compliance capabilities, published the 'State of the vCISO Report,' and onboarded hundreds of partners. By 2024, Cynomi secured million in Series A funding, opened offices in London and Boston, and launched the vCISO Academy. The company has demonstrated consistent growth, significant funding, and strong market adoption. Note: For the latest updates, visit Cynomi's about page.
