Frequently Asked Questions

Product Overview & Purpose

What is Cynomi and what does it do?

Cynomi is an AI-driven platform designed for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs) to deliver scalable, consistent, and high-impact cybersecurity services. It automates up to 80% of manual processes, embeds CISO-level expertise, and supports over 30 cybersecurity frameworks, enabling efficient risk assessments, compliance readiness, and client engagement. Learn more

Who is Cynomi designed for?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, enabling these service providers to scale their cybersecurity offerings, manage multiple clients efficiently, and deliver enterprise-grade services without increasing headcount. See vCISO Services

What is the primary purpose of Cynomi's platform?

The primary purpose of Cynomi's platform is to enable service providers to deliver scalable, consistent, and high-impact cybersecurity services by automating manual tasks, embedding expert-level processes, and supporting a wide range of compliance frameworks. Learn about Compliance Automation

How does Cynomi help service providers scale their cybersecurity offerings?

Cynomi enables service providers to scale their vCISO services without increasing resources by automating up to 80% of manual processes, standardizing workflows, and providing centralized multitenant management. This allows for sustainable growth and efficient client handling. Learn more

What industries does Cynomi serve?

Cynomi serves a variety of industries, including legal, cybersecurity service providers, technology consulting, managed service providers (MSPs), and the defense sector. Case studies highlight successful implementations in each of these areas. See case studies

Features & Capabilities

What are the key features of Cynomi?

Cynomi offers AI-driven automation, centralized multitenant management, support for over 30 cybersecurity frameworks, embedded CISO-level expertise, branded reporting, scalability, and a security-first design. These features streamline operations, enhance efficiency, and improve client engagement. Explore platform features

How does Cynomi automate cybersecurity processes?

Cynomi automates up to 80% of manual processes, including risk assessments and compliance readiness, using AI-driven workflows. This reduces operational overhead, speeds up service delivery, and eliminates inefficiencies caused by manual tasks. Learn about automation

What compliance frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. This allows for tailored assessments and compliance readiness for diverse client needs. See supported frameworks

Does Cynomi offer branded reporting?

Yes, Cynomi provides branded, exportable reports that showcase progress, compliance gaps, and maintain transparency with clients. These reports improve communication and foster trust. Learn about reporting

How does Cynomi prioritize security?

Cynomi employs a security-first design, linking assessment results directly to risk reduction rather than focusing solely on compliance. This ensures robust protection against threats and aligns security measures with business objectives. Read about security

What integrations does Cynomi support?

Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native integrations with AWS, Azure, GCP, and offers API-level access for workflows, CI/CD tools, ticketing systems, and SIEMs. See integration details

Does Cynomi offer API access?

Yes, Cynomi offers API-level access, allowing for extended functionality and custom integrations to suit specific workflows and requirements. For more details, contact Cynomi or refer to their support team. Contact Cynomi

What technical documentation is available for Cynomi?

Cynomi provides compliance checklists, NIST compliance templates, continuous compliance guides, and framework-specific mapping documentation. These resources help users understand and implement Cynomi's solutions effectively. CMMC Checklist, NIST Checklist, Continuous Compliance Guide

Use Cases & Benefits

What problems does Cynomi solve?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and challenges maintaining consistency. It automates tasks, standardizes workflows, and embeds expertise to streamline operations and deliver measurable business outcomes. See solutions

How does Cynomi help with compliance and reporting?

Cynomi simplifies compliance tracking and reporting by automating risk assessments and providing branded, exportable reports. This reduces resource-intensive tasks and bridges communication gaps with clients. Learn more

Who can benefit from using Cynomi?

MSPs, MSSPs, vCISOs, junior team members, and organizations in industries such as legal, technology consulting, and defense can benefit from Cynomi's automation, scalability, and embedded expertise. See case studies

What measurable business outcomes have customers achieved with Cynomi?

Customers have reported increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals five times faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and CA2 reduced risk assessment times by 40%. See Arctiq case study

Can you share some customer success stories?

Yes. CyberSherpas transitioned to a subscription model, CA2 upgraded their security offering and reduced risk assessment times by 40%, and Arctiq leveraged Cynomi for comprehensive risk and compliance assessments. CyberSherpas, CA2, Arctiq

How does Cynomi address knowledge gaps among junior team members?

Cynomi embeds CISO-level expertise and best practices into its platform, enabling junior team members to deliver high-quality work and accelerating ramp-up time. This ensures consistent service delivery and bridges knowledge gaps. Learn more

What feedback have customers given about Cynomi's ease of use?

Customers consistently praise Cynomi for its intuitive and well-organized interface. For example, James Oliverio, CEO of ideaBOX, described the platform as effortless and accessible, while Steve Bowman from Model Technology Solutions noted that ramp-up time for new team members was reduced from four or five months to just one month. See testimonials

How does Cynomi help organizations meet tight deadlines and limited budgets?

Cynomi automates up to 80% of manual processes, enabling faster and more affordable engagements without compromising quality. This helps organizations deliver services within tight deadlines and operate efficiently within budget constraints. Learn more

Competition & Comparison

How does Cynomi compare to Apptega?

Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports over 30 frameworks, providing greater flexibility and ease of use compared to Apptega's limited framework support and steeper learning curve. See platform comparison

How does Cynomi differ from ControlMap?

ControlMap focuses on security and compliance management but requires moderate to high expertise and more manual setup. Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, allowing junior team members to deliver high-quality work and ensuring faster service delivery. Learn more

How does Cynomi compare to Vanta?

Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks like SOC 2 and ISO 27001. Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks, providing greater adaptability. See platform comparison

How does Cynomi differ from Secureframe?

Secureframe focuses on in-house compliance teams and requires significant expertise, with a compliance-first approach. Cynomi prioritizes security, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Learn more

How does Cynomi compare to Drata?

Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi is optimized for fast deployment with pre-configured automation flows and embedded expertise, allowing teams with limited cybersecurity backgrounds to perform sophisticated assessments quickly. See platform comparison

How does Cynomi differ from RealCISO?

RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports over 30 frameworks, making it a more robust and scalable solution for service providers. See platform comparison

What makes Cynomi different from other cybersecurity platforms?

Cynomi is purpose-built for service providers, offers AI-driven automation, embedded CISO-level expertise, supports over 30 frameworks, provides branded reporting, and enables centralized multitenant management. These features collectively empower service providers to deliver scalable, efficient, and high-impact cybersecurity services. Explore platform features

Technical Requirements & Documentation

What scanners and cloud platforms does Cynomi integrate with?

Cynomi integrates with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, and supports native integrations with AWS, Azure, and GCP. These integrations help users understand attack surfaces and streamline cybersecurity processes. See integration details

What workflow integrations are available in Cynomi?

Cynomi offers API-level access for extended functionality and integrates with CI/CD tools, ticketing systems, and SIEMs, allowing users to customize workflows and automate processes. Learn more

Where can I find Cynomi's compliance checklists and templates?

Cynomi provides detailed compliance checklists and templates for frameworks like CMMC, PCI DSS, and NIST. These resources are available on the Cynomi website and include requirements for documentation and processes. CMMC Checklist, NIST Checklist

Does Cynomi provide resources for continuous compliance?

Yes, Cynomi offers a comprehensive guide on achieving scalable, always-on compliance with automation. This guide is available on the Cynomi website and helps users maintain compliance across multiple frameworks. Continuous Compliance Guide

What framework-specific mapping documentation does Cynomi offer?

Cynomi provides crosswalk documents, control-to-requirement matrices, and evidence folder structures that mirror framework layouts, helping users map controls and requirements efficiently. Compliance Audit Checklist

Support & Implementation

How quickly can new team members ramp up with Cynomi?

With Cynomi's intuitive interface and embedded expertise, ramp-up time for new team members can be reduced from four or five months to just one month, as noted by Steve Bowman from Model Technology Solutions. See testimonials

What support resources are available for Cynomi users?

Cynomi offers technical documentation, compliance checklists, templates, guides, and customer support to help users implement and maximize the platform's capabilities. Resource Center

How does Cynomi handle value objections from prospects?

Cynomi addresses value objections by highlighting unique benefits, providing cost-benefit analyses, sharing case studies and testimonials, and offering trial periods or demos to allow prospects to experience the platform's value firsthand. Book a demo

What is Cynomi's overarching vision and mission?

Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. The platform empowers MSPs, MSSPs, and vCISOs to become trusted advisors and achieve measurable business outcomes. About Cynomi

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Cynomi Blog

Read expert perspectives, practical guidance, and industry updates on scaling cybersecurity services, improving compliance outcomes, and optimizing operations with AI. The Cynomi blog delivers content for MSPs, MSSPs, and consultancies building high-impact security offerings.


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