Cybersecurity has become one of the most significant growth opportunities for MSPs, AND one of the hardest to deliver profitably. Clients expect strategic guidance, measurable risk reduction, and compliance leadership, not just protection. To meet that demand, many MSPs are expanding into services like vCISO services, compliance advisory, and third-party risk programs. Yet, while demand continues to rise, profitability hasn’t kept pace.
Margins continue to shrink as MSPs face rising delivery costs, a shortage of skilled cybersecurity talent, and pressure to offer enterprise-level expertise at fixed prices. Many still rely on manual workflows, disconnected tools, and one-off client projects that make it hard to scale efficiently. Each new engagement demands more time, more people, and higher costs, eroding profitability and limiting growth.
The numbers tell the story. According to the 2025 State of the vCISO report, 79% of MSPs and MSSPs report strong demand for vCISO services, but 35% say profitability is their top concern. The culprit is clear: without automation and structure, even the most valuable cybersecurity services become slow, inconsistent, and expensive to deliver.
Cynomi changes that equation in two powerful ways:
- It increases margins by making cybersecurity delivery dramatically more efficient.
- It expands revenue by enabling MSPs to offer advanced, recurring cybersecurity services without adding headcount.
The result is a scalable, profitable cybersecurity practice that delivers expert-level service without draining internal resources.
The Efficiency Challenge: Manual Work Hurts Margins
Too many MSPs are still relying on outdated, manual workflows, including spreadsheets, Word docs, endless emails, and a mess of disconnected tools. It’s a model built on effort, not efficiency.
The State of the Virtual CISO 2023 Report outlines several recurring responsibilities for service providers, along with estimated time requirements for completing each task manually.
These include:
| Task | Estimated Manual Hours |
| Conducting risk and compliance assessments | 13.9 hours |
| Developing security policies | 14.3 hours |
| Mapping compliance and security frameworks | 13.6 hours |
| Building a remediation plan | 14.7 hours |
| Preparing reports for leadership and board review | 14.3 hours |
Multiply that by just a few clients, and your team’s buried in time-consuming work.
Cynomi flips the script, streamlining the entire cybersecurity process so you can deliver more, faster, with fewer resources.
Cynomi: Purpose-Built for MSP Profitability
Cynomi was designed with one goal in mind: to help MSPs turn cybersecurity into a high-margin, scalable service. It achieves this through automation and standardization.
Automating Delivery: Do More with Less
Cynomi removes the manual overhead from cybersecurity delivery. Its AI-powered vCISO platform automates repetitive, time-consuming tasks, freeing up your team to focus on higher-value strategy and client engagement.
Partners report up to a 70% reduction in manual work, translating to faster turnaround times, lower costs, and better margins.
With Cynomi, you can:
- Automate client onboarding and risk assessments with guided, intelligent workflows
- Instantly generate policies tailored to each client’s size, industry, and compliance needs
- Create risk-based remediation plans with prioritized tasks and timelines
- Monitor compliance in real time across frameworks like NIST, ISO, and HIPAA
- Produce client-branded, board-ready reports with just a few clicks
As Chad Robinson, CISO and VP of Advisory at Secure Cyber Defense, put it: “Cynomi transformed our client discovery process. What used to take weeks now takes just four hours. It streamlined our vCISO practice, allowing us to focus on meaningful security improvements.”
Want to see the impact for yourself? Use the ROI calculator in The Service Provider’s Guide to Automating Cybersecurity and Compliance Management.
Standardized and Guided Services: Deliver Consistently at Scale
Automation is only part of the equation. Cynomi also brings structure and consistency to your cybersecurity services.
With built-in frameworks, templates, and CISO-level guidance, Cynomi acts as your CISO copilot, ensuring every client gets a consistent, high-quality experience, whether the work is done by a seasoned expert or a junior team member.
Cynomi helps you:
- Apply a consistent, repeatable process across all clients for scalable, high-quality cybersecurity service delivery
- Equip junior team members to deliver like senior-level experts
- Reduce variability in output and increase service quality
- Ensure alignment with industry standards and compliance frameworks
As John Matis, Practice Leader of CISO Advisory Services at DeepSeas, shared: “We’ve been able to standardize the practice while still maintaining a high level of flexibility across our different customers.”
Standardization creates predictability in quality, time, and cost. And that’s the key to scaling without adding more headcount.
From Efficiency to Growth
Cynomi doesn’t just increase efficiency and expand margins, it creates a foundation for sustainable, scalable growth. With streamlined, repeatable delivery in place, you can shift focus from execution to expansion, growing your service portfolio, building stronger client relationships, and driving recurring revenue.
Unlocking Revenue: Expanding Cybersecurity Offerings with Cynomi
Once delivery is optimized, Cynomi enables MSPs to expand into new, high-value services. The platform not only supports entirely new cybersecurity offerings but also helps you identify and capture upsell opportunities within existing accounts, turning service delivery into a consistent source of expansion and recurring revenue.
With Cynomi, you can introduce new, high-value services such as:
- vCISO-as-a-Service
- Compliance Management
- Risk Management
- Third Party Risk Management
These offerings open new revenue streams and position your firm as a true strategic partner, not just another technical vendor.
Cynomi also makes upselling easier. With the built-in Solution Showcase, you can:
- Identify and recommend additional services that align with client goals
- Turn security insights into actionable business opportunities
- Strengthen strategic relationships by proactively guiding clients toward improvement
- Position themselves as trusted advisors who drive resilience, not just protection
See Cynomi’s Solution Showcase in action.
Proven Results: Real MSP Growth and Profitability
Cynomi is helping MSPs transform their cybersecurity services into scalable, high-margin growth engines.
ECI: Increased Margins by 30% and Cut Assessment Times in Half
ECI, a leading MSP and MSSP, adopted Cynomi to modernize and scale its vCISO and GRC services. By automating assessments, policy development, and reporting, the company reduced manual effort across engagements and gained significant delivery efficiencies.
“Cynomi has transformed how we deliver vCISO services. It’s easy to use, allows us to serve more clients with fewer resources, and has had a direct impact on our profitability. We’ve significantly reduced time spent on assessments and increased our margins, all while delivering a high-quality service.”
– Chad Fullerton, Vice President of Information Security, ECI
With Cynomi as the backbone of its cybersecurity offering, ECI increased service margins by 30% while improving scalability and client satisfaction.
Read more about ECI’s story here.
Burwood Group: Driving 50 Percent More Upsell Conversions
Burwood used Cynomi to launch a two-day Cyber Risk Workshop, replacing manual workflows with structured, automated assessments. This approach cut delivery time from five days to two and positioned Burwood to drive strategic conversations with clients. Built-in frameworks, automated reporting, and standardized workflows enabled them to scale services while maintaining high margins.
The impact: over 50% of assessments now convert to vCISO contracts, unlocking recurring revenue and strengthening client relationships.
“Our risk assessments are the first step in an ongoing client relationship, both for our cybersecurity and other professional services practices, and over 50% of those clients convert to vCISO. It’s been a game changer – creating a clear, scalable path to grow our practice, all powered by Cynomi.” – Thomas Bergman, Sr. Cybersecurity Consultant, Burwood
Together, these success stories demonstrate the power of Cynomi as the foundation for a modern cybersecurity practice, one that scales efficiently, operates profitably, and grows strategically.
Read more about Burwood Group’s story here.
High Margins Are Within Reach
Cynomi helps MSPs break out of the manual delivery trap and build a cybersecurity practice that scales.
By combining automation, standardization, and built-in CISO expertise, Cynomi helps you streamline operations, reduce manual work, and consistently deliver expert-level service, without adding resources. This operational efficiency lays the groundwork for profitable growth and long-term client value.
Cynomi enables MSPs to:
- Streamline service delivery and improve profitability
- Deliver consistent, high-quality cybersecurity outcomes at scale
- Launch and grow recurring revenue streams without expanding your team
- Strengthen client relationships and position your business as a strategic partner
Schedule a demo to learn more.