The Challenge
Burwood wanted to expand its cybersecurity consulting services, but relied on manual, inconsistent assessments that slowed delivery and limited scalability.
The Solution
Cynomi provided a unified platform that standardized assessments, automated reporting, and enabled a repeatable, two-day Cyber Risk Workshop offering.
The Impact
Burwood transformed its cybersecurity services into a scalable, high-margin advisory model that drives consistent client value and growth.
What Our Team Loves About Cynomi
Without Cynomi, we wouldn’t have been able to launch this practice. We’d still be building templates and processes instead of delivering value to clients.
We had never done structured assessments. We were looking at firewalls – not business risk. Cynomi helped us flip that.
Our risk assessments are the first step in an ongoing client relationship, both for our cybersecurity and other professional services practices, and over 50% of those clients convert to vCISO. It’s been a game changer – creating a clear, scalable path to grow our practice, all powered by Cynomi.
Cynomi is that assistant that would cost the equivalent of one or two full-time engineers annually. It allows me to drive the assessment process naturally, without spending years developing something ourselves.
The Full Story
Building a Strategic Advisory Practice
Burwood, a technology consulting firm specializing in infrastructure, cloud, and security, set out to develop a scalable and repeatable cybersecurity advisory model that delivers meaningful, business-focused insights efficiently.
Challenges of Scale and Consistency
One of Burwood’s biggest challenges was the lack of a structured assessment model, which led to inconsistent, inefficient advisory services that made scaling difficult. Each consultant followed their own process, using different spreadsheets and templates that produced varied results.
Delivery took too long, making it harder to win client commitment, while growing competition and the need for clear differentiation added pressure to evolve quickly.
Implementing Cynomi
By adopting Cynomi, Burwood standardized and accelerated its cyber risk assessments, reducing delivery time from a week to two days and enabling the launch of its flagship two-day Cyber Risk Workshop. Cynomi replaced spreadsheets with a centralized system for data, reporting, and client engagement, serving as the single source of truth for all assessments.
With built-in frameworks, Cynomi empowered Burwood to deliver structured, compliance-aligned insights efficiently and consistently across every client engagement.
Driving Growth and Client Value
With Cynomi, Burwood transformed client engagement and accelerated growth, evolving from a technical services provider to a strategic cybersecurity advisory firm. “Without Cynomi, we wouldn’t have been able to launch this practice. We’d still be building templates and processes instead of delivering value to clients,” said Rene Ventura, Cybersecurity Practice Manager at Burwood.
The Cyber Risk Workshop became the entry point for vCISO services, reducing assessment time and converting 50% of participants into ongoing clients. Live dashboards and automated reports elevated conversations to the executive level, turning technical discussions into strategic ones. Cynomi also enabled scalability without adding headcount, driving consistency, efficiency, and a repeatable, high-margin advisory model built for long-term growth.
The Full Story
Burwood Group’s cybersecurity practice offers cyber risk assessments and vCISO services to small and medium businesses.
- Industry: IT Services and IT Consulting
- Focus: Cloud & Infrastructure Modernization, vCISO, Managed Services
- Founded: 1997
- Headquarters: United States
Why Burwood chose Cynomi
Burwood’s problem was advisory delivery that couldn’t scale – every consultant ran their own process, cobbling together spreadsheets and templates that produced inconsistent results and slow, hard-to-sell assessments. Cynomi replaced that patchwork with one standardized platform, cutting cyber risk assessment delivery from a week to two days and giving Burwood a repeatable two-day Cyber Risk Workshop it could sell as a flagship offering. That workshop became the entry point for ongoing engagements: 50% of participants now convert into vCISO clients, and live dashboards turn technical findings into executive-level conversations, all without adding headcount.
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