Frequently Asked Questions
Features & Capabilities
What features does Cynomi offer for automating cybersecurity and compliance management?
Cynomi provides AI-driven automation that streamlines up to 80% of manual processes, including risk assessments and compliance readiness. The platform supports over 30 cybersecurity frameworks (such as NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA), offers centralized multitenant management, branded exportable reporting, embedded CISO-level expertise, and a security-first design that links compliance directly to risk reduction. These features enable service providers to deliver scalable, consistent, and high-impact cybersecurity services efficiently. Learn more
Does Cynomi support integrations with other cybersecurity tools and platforms?
Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, and provides API-level access for custom workflows, CI/CD tools, ticketing systems, and SIEMs. These integrations help users better understand their clients' attack surfaces and streamline cybersecurity processes. See integration details
Is there an API available for custom integrations?
Yes, Cynomi offers API-level access, allowing for extended functionality and custom integrations to suit specific workflows and requirements. For more details about the API and its documentation, contact Cynomi directly or refer to their support team.
How does Cynomi prioritize security and compliance?
Cynomi is designed with a security-first approach, prioritizing risk reduction over mere compliance. The platform automates compliance readiness across 30+ frameworks and links assessment results directly to actionable risk mitigation steps. Enhanced reporting features provide transparency and foster trust with clients. Read about Cynomi's security commitment
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by legal firms, technology consultants, and organizations in the defense sector, as demonstrated in case studies with CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. See case studies
What measurable business impact can customers expect from Cynomi?
Customers report significant improvements, including increased revenue, reduced operational costs, and enhanced compliance. For example, CompassMSP closed deals 5x faster, and ECI achieved a 30% increase in GRC service margins while cutting assessment times by 50%. Cynomi enables scalable service delivery and improved client engagement through branded reporting and centralized management. Read CompassMSP case study
What problems does Cynomi solve for service providers?
Cynomi addresses time and budget constraints, manual process inefficiencies, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior team members, and challenges maintaining consistency across engagements. By automating up to 80% of manual tasks and embedding expert-level processes, Cynomi streamlines operations and delivers measurable business outcomes. Learn more about vCISO services
Are there real-world examples of Cynomi solving these pain points?
Yes. CyberSherpas transitioned from one-off engagements to a subscription model, CA2 Security upgraded their security offering and reduced risk assessment times by 40%, and Arctiq reduced assessment times by 60%. CompassMSP closed deals five times faster using Cynomi. These case studies highlight Cynomi's effectiveness across various industries. Explore case studies
Product Information & Technical Documentation
What technical documentation and resources are available for Cynomi users?
Cynomi provides extensive technical documentation, including compliance checklists for frameworks like CMMC, PCI DSS, and NIST; NIST compliance templates; continuous compliance guides; framework-specific mapping documentation; and vendor risk assessment resources. These materials help users understand and implement Cynomi's solutions effectively. Access NIST Compliance Checklist
How does Cynomi support NIST compliance?
Cynomi automates NIST compliance readiness, provides tailored assessments based on NIST CSF and SP 800-53, and offers resources such as the NIST Compliance Checklist and Risk Assessment Template. The platform simplifies mapping, tracking, and reporting for NIST and other frameworks, making compliance more efficient for MSPs and MSSPs. See NIST resources
Ease of Use & Customer Experience
How easy is it to use Cynomi's platform?
Cynomi is praised for its intuitive and well-organized interface. Customers like James Oliverio (ideaBOX) describe the platform as effortless for assessing cyber risk posture, and Steve Bowman (Model Technology Solutions) noted that ramp-up time for new team members was reduced from four or five months to just one month. Cynomi is accessible even for non-technical users and junior analysts. Read testimonials
Competition & Comparison
How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?
Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, whereas many competitors focus on in-house teams or require significant user expertise. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and supports over 30 frameworks. For example, Apptega and ControlMap require more manual setup and expertise, Vanta and Secureframe are less flexible in framework support, and Drata has longer onboarding times. Cynomi's security-first design and client-friendly reporting further differentiate it. See platform comparison
Support & Implementation
What customer service and support does Cynomi provide after purchase?
Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, maintenance, and troubleshooting for all customers.
How does Cynomi handle maintenance, upgrades, and troubleshooting?
Cynomi provides a structured onboarding process, assigns a dedicated account manager for ongoing support, and offers training resources for self-service troubleshooting. Customer support is available during business hours to resolve issues and minimize downtime, ensuring optimal platform performance.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
