Frequently Asked Questions

Product Overview & Purpose

What is Cynomi's vCISO platform and who is it for?

Cynomi's vCISO platform is an AI-powered solution designed specifically for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It enables these service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount, automating up to 80% of manual processes and embedding CISO-level expertise into workflows. Learn more.

What is the primary purpose of Cynomi's vCISO solution?

The primary purpose of Cynomi's vCISO solution is to help MSPs, MSSPs, and vCISOs deliver enterprise-grade cybersecurity services at scale. The platform streamlines assessments, remediation, and reporting, automates manual tasks, and embeds expert-level processes to simplify complex cybersecurity operations. Source.

How does Cynomi's vCISO platform work?

Cynomi's vCISO platform guides users through a three-step process: 1) Assess & Identify risks with guided, interactive assessments and scanner integrations; 2) Establish & Plan by auto-generating client-specific policies and unified action plans; 3) Optimize & Track Progress with a centralized dashboard, automated tracking, and branded reporting. Source.

What types of organizations benefit most from Cynomi?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs serving clients across industries such as legal, technology consulting, defense, and cybersecurity services. Case studies include CompassMSP, Arctiq, and Secure Cyber Defense. See case studies.

What is Cynomi's overarching mission?

Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount, empowering them to become trusted advisors and drive measurable business outcomes. Source.

Features & Capabilities

What are the key features of Cynomi's vCISO platform?

Key features include AI-driven automation (automates up to 80% of manual processes), centralized multitenant management, support for 30+ cybersecurity frameworks, embedded CISO-level expertise, branded reporting, and a security-first design. Source.

Does Cynomi support automation for vCISO workflows?

Yes, Cynomi automates onboarding, client management, risk assessments, remediation planning, and reporting, reducing manual work by up to 80% and enabling faster, more efficient service delivery. Source.

What cybersecurity frameworks does Cynomi support?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing for tailored assessments to meet diverse client needs. See supported frameworks.

Does Cynomi offer built-in CISO expertise?

Yes, Cynomi embeds CISO-level knowledge and best practices directly into automated workflows, enabling even junior team members to deliver high-quality, strategic security services. Source.

What integrations does Cynomi support?

Cynomi integrates with scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. API-level access is also available for custom integrations. Source.

Does Cynomi provide an API?

Yes, Cynomi offers API-level access for extended functionality and custom integrations. For more details, contact Cynomi or refer to their support team. Source.

How does Cynomi help with compliance management?

Cynomi automates compliance readiness across 30+ frameworks, auto-maps security tasks to compliance controls, and provides branded, exportable reports to demonstrate progress and compliance gaps. Learn more.

What technical documentation is available for Cynomi?

Cynomi provides compliance checklists, NIST templates, continuous compliance guides, and framework-specific mapping documentation. Resources include the CMMC Compliance Checklist, NIST Compliance Checklist, and Continuous Compliance Guide.

How does Cynomi ensure security and compliance?

Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. The platform is designed with a security-first approach and supports compliance with frameworks such as NIST, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. See certifications.

Use Cases & Benefits

What problems does Cynomi solve for service providers?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. It automates up to 80% of manual tasks and standardizes workflows for efficient, high-quality service delivery. Source.

How does Cynomi help MSPs and MSSPs scale their vCISO services?

Cynomi enables MSPs and MSSPs to scale vCISO services without increasing resources by automating workflows, standardizing processes, and providing centralized multitenant management. This ensures sustainable growth and higher margins. Source.

What measurable business outcomes have Cynomi customers achieved?

Customers have reported significant improvements, such as CompassMSP closing deals 5x faster, ECI increasing GRC service margins by 30% and cutting assessment times by 50%, and Arctiq reducing assessment times by 60%. CompassMSP case study, Arctiq case study.

How does Cynomi improve client engagement and reporting?

Cynomi provides branded, exportable reports that demonstrate progress and compliance gaps, improving transparency and fostering trust with clients. These tools enhance communication and client engagement throughout the service lifecycle. Source.

What customer feedback has Cynomi received about ease of use?

Customers consistently praise Cynomi's intuitive interface and structured workflows. For example, James Oliverio (ideaBOX) said, "Assessing a customer’s cyber risk posture is effortless with Cynomi." Steve Bowman (Model Technology Solutions) noted ramp-up time for new team members was reduced from four or five months to just one month. Testimonials.

What industries are represented in Cynomi's case studies?

Industries include legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. See all case studies.

How does Cynomi help address knowledge gaps in cybersecurity teams?

Cynomi embeds CISO-level expertise and best practices into its platform, enabling junior team members to deliver high-quality work and accelerating ramp-up time. This helps bridge knowledge gaps and ensures consistent service delivery. Source.

How does Cynomi standardize workflows for service providers?

Cynomi standardizes workflows by automating core vCISO tasks, providing pre-built and customizable templates, and connecting all aspects of service delivery into a cohesive flow. This ensures consistency and reduces manual effort. Source.

Competition & Comparison

How does Cynomi compare to Apptega?

Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. Source.

How does Cynomi compare to ControlMap?

ControlMap requires moderate to high expertise and more manual setup, while Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, making it accessible for junior team members and enabling faster service delivery. Source.

How does Cynomi compare to Vanta?

Vanta is direct-to-business focused and best suited for in-house teams, while Cynomi is designed for service providers, offering multitenant management, scalability, and support for over 30 frameworks. Source.

How does Cynomi compare to Secureframe?

Secureframe focuses on in-house compliance teams and requires significant expertise, while Cynomi prioritizes security, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Source.

How does Cynomi compare to Drata?

Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi is optimized for fast deployment with pre-configured automation flows and embedded expertise for teams with limited cybersecurity backgrounds. Source.

How does Cynomi compare to RealCISO?

RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Source.

What makes Cynomi different from other vCISO platforms?

Cynomi is purpose-built for service providers, offers AI-driven automation, embedded CISO-level expertise, centralized multitenant management, and supports over 30 frameworks. It is designed for scalability, ease of use, and measurable business outcomes. Source.

Support & Implementation

How quickly can Cynomi be deployed?

Cynomi is fully pre-configured for instant deployment, reducing setup time and allowing service providers to start delivering value immediately. Source.

Is Cynomi customizable for different client needs?

Yes, Cynomi is ready to use out of the box but is also fully customizable to adapt to each client’s unique cyber profile, environment, and requirements. Source.

What resources are available to help new users get started with Cynomi?

Cynomi offers technical documentation, compliance checklists, NIST templates, and onboarding guides to help new users ramp up quickly. vCISO Academy and Learning Guides are also available.

How does Cynomi support ongoing compliance and risk management?

Cynomi provides continuous compliance monitoring, automated risk assessments, and framework-specific mapping documentation to help service providers maintain ongoing compliance and manage risk effectively. Continuous Compliance Guide.

What support options are available for Cynomi users?

Cynomi provides support through its website, technical documentation, and direct contact with the support team. Partners also have access to exclusive resources via the Partner Portal. Partner Program.

Getting to YES: The Anti-Sales Guide to Closing New Cybersecurity Deals

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Manage and Scale
vCISO Services with Confidence

Stronger security.
Less manual work. Higher margins.

Deliver Efficient, Scalable
vCISO Services That Drive Results

Start, manage, and grow your vCISO services with Cynomi.

Unified Security and
Compliance Management

  • Manage security, risk, and
    compliance with one single workflow
  • Auto-map security tasks
    to compliance controls
  • Eliminate duplicate work and
    improve outcomes

70% Less Manual Work
through Automation

  • Automate onboarding, ongoing
    client management, and reporting
  • Get step-by-step CISO-level
    guidance, powered by AI
  • Save time with built-in,
    standardized workflows

Higher Margins. Stronger
Client Relationships.

  • Boost recurring revenue with
    vCISO service
  • Uncover upsell through automated,
    client-specific insights
  • Expand offerings into new markets
  • Cynomi is a true cybersecurity risk platform that’s designed for vCISO services. It hits the price point and delivers the results that we were looking for, and we wrapped an entire solution set around it.”

    Jim Ambrosini Director of Cyber Advisory Services, CompassMSP
  • “Cynomi is a Force Multiplier for
    your vCISO Services”

    Kevin Baker Fortress SRM

    The Cynomi Process:
    From Assessment to Impact

    From assessments to remediation and reporting, manage all your vCISO services with one unified platform, purpose-built for service providers.

    Step 1
    • Speed up client discovery and onboarding with guided, interactive risk assessments 
    • Seamlessly integrate results from third-party scanners or run Cynomi’s built-in scan
    • Instantly analyze security posture, identify gaps and set goals
    Step 2
    • Auto-generate client-specific security and compliance policies tailored to industry, size, and needs, powered by expert CISO knowledge
    • Generate a unified risk and compliance action plan with step-by-step remediation tasks
    • Align cybersecurity programs to client business goals with interactive, streamlined Business Impact Analysis and Business Continuity Planning
    Step 3
    • Gain full visibility and manage all tasks from a single centralized dashboard
    • Automatically track improvements to security posture and compliance readiness
    • Instantly demonstrate value with custom-branded, board-ready reports at any stage

    The Cynomi Approach:
    AI-Powered vCISO Platform

    Cynomi combines AI automation with built-in CISO expertise to power high-quality, high-margin vCISO services.

    Fully Streamlined –
    No Manual Hassle

    The platform automates core vCISO workflows, from onboarding and risk assessments to remediation planning and reporting, freeing your team to focus on delivering strategic cybersecurity value.

    Security, Risk, and Compliance – Unified and Streamlined

    Cynomi uniquely combines cybersecurity and compliance into a unified workflow where cybersecurity efforts automatically align with compliance and risk management. This streamlines operations, boosts efficiency, and eliminates duplicate work.

    Ready to Use, Yet Completely Customizable

    Cynomi comes fully pre-configured for instant deployment, while adapting to each client’s unique cyber profile, environment and needs. This reduces setup time and maintains full flexibility for customization when needed.

    Built-In CISO Expertise

    CISO-level knowledge and insights are embedded directly into automated workflows, enabling even less experienced staff to confidently deliver strategic, high-impact security services.

    Fully Connected Workflows

    Cynomi connects every part of vCISO service delivery – from assessments and risk scores to tasks, remediation plans, policies, and controls – into one cohesive flow, ensuring consistency, reducing manual effort, and clearly showcasing progress.

    AI-Powered Intelligence: Automate, Customize, and Scale

    Powered by AI and infused with seasoned CISO knowledge, Cynomi drives fast risk assessments, actionable insights, and tailored recommendations. This enhances service efficiency and scalability.

    Fully Streamlined –
    No Manual Hassle

    The platform automates core vCISO workflows, from onboarding and risk assessments to remediation planning and reporting, freeing your team to focus on delivering strategic cybersecurity value.

    Security, Risk, and Compliance – Unified and Streamlined

    Cynomi uniquely combines cybersecurity and compliance into a unified workflow where cybersecurity efforts automatically align with compliance and risk management. This streamlines operations, boosts efficiency, and eliminates duplicate work.

    Ready to Use, Yet Completely Customizable

    Cynomi comes fully pre-configured for instant deployment, while adapting to each client’s unique cyber profile, environment and needs. This reduces setup time and maintains full flexibility for customization when needed.

    Built-In CISO Expertise

    CISO-level knowledge and insights are embedded directly into automated workflows, enabling even less experienced staff to confidently deliver strategic, high-impact security services.

    Fully Connected Workflows

    Cynomi connects every part of vCISO service delivery – from assessments and risk scores to tasks, remediation plans, policies, and controls – into one cohesive flow, ensuring consistency, reducing manual effort, and clearly showcasing progress.

    AI-Powered Intelligence: Automate, Customize, and Scale

    Powered by AI and infused with seasoned CISO knowledge, Cynomi drives fast risk assessments, actionable insights, and tailored recommendations. This enhances service efficiency and scalability.

    Accelerate Your vCISO
    Services with Cynomi

    Book a Demo