The Challenge
Arctiq aimed to expand its vCISO and advisory services but manual assessments, inconsistent templates, and inefficient communication limited its ability to scale.
The Solution
Cynomi provided a unified platform that standardized assessments, automated advisory workflows, and delivered client dashboards.
The Impact
Arctiq strengthened productivity, client relationships, and revenue growth, accelerating time-to-value and shifting from one-time projects to ongoing partnerships.
What Our Team Loves About Cynomi
The Full Story
Building a Scalable Security Advisory Practice
Arctiq is a North American MSSP offering security assessments, SOC/XDR services, penetration testing, and vCISO advisory across various industries. To meet growing demand and scale its advisory business, Arctiq set out to build a repeatable, efficient delivery model.
Overcoming Fragmented Processes and Delivery Bottlenecks
Before Cynomi, Arctiq relied on manual spreadsheets, email threads, and custom templates for each engagement. Without a standardized process, assessments became inconsistent, time-consuming, and difficult to scale. These fragmented workflows created significant overhead and frustration. Arctiq needed a single platform that could serve as a unified pane of glass to streamline assessments, improve clarity, and support consistent service delivery.
Implementing Cynomi
Arctiq selected Cynomi for its structured interface, multi-user capabilities, and integrated workflows. Cynomi replaced manual interviews and spreadsheets with automated risk assessments, serving as the foundation for a vCISO service that unified policy management, project tracking, and reporting. The platform also made it easier to expand managed services by giving clients a central dashboard where Arctiq could guide ongoing work.
“With Cynomi, we delivered up to 80% of a client’s security framework implementation in weeks rather than months,” said Cliff Janzen, VP of Cybersecurity Services.
Driving Growth and Client Value
By partnering with Cynomi, Arctiq established a scalable foundation for its advisory practice and successfully transformed its vCISO delivery from a series of one-off projects into high-margin, recurring engagements. By accelerating time-to-value and streamlining assessments, the platform expanded team capacity, improved resource utilization, and elevated client engagement and outcomes.
“Cynomi has done to vCISO services what virtualization and the cloud have done to servers. We’ve made utilization of our resources better,” Janzen explained.
The Full Story
Arctiq is a managed security services and solutions provider that serves a diverse North American customer base: from enterprises to SMBs across multiple industries. Their services include security assessments, SOC defense services, XDR managed services, penetration testing and vCISO services.
- Industry: IT Services and IT Consulting
- Focus: Enterprise Security, Modern Infrastructure, Platform Engineering
- Founded: 2023
- Headquarters: United States
Why Arctiq chose Cynomi
Arctiq’s advisory practice was held back by manual spreadsheets, scattered email threads, and one-off templates for every engagement – a process too inconsistent and slow to scale. Cynomi gave Arctiq a single, structured platform to standardize assessments, automate advisory workflows, and give clients a shared dashboard to track ongoing work. That consistency cut assessment time significantly and let Arctiq deliver security framework implementations in weeks instead of months. The result: Arctiq turned its vCISO practice from one-time projects into recurring, high-margin engagements, expanding team capacity without expanding headcount.
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