Frequently Asked Questions
Product Information
What is Cynomi and who is it designed for?
Cynomi is a cybersecurity and compliance platform built specifically for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and advisory firms. It enables these organizations to efficiently manage security programs across multiple clients, leveraging AI-driven CISO intelligence, automated risk assessments, and compliance management. Note: Cynomi is not designed for direct use by end-user organizations; it is purpose-built for service providers. [Source]
What products and services does Cynomi offer?
Cynomi offers several products and services:
- One-Time Assessments: Evaluate a client’s cybersecurity posture and identify gaps. Can be standalone or part of a value pack, and easily converted to ongoing licenses. [Details]
- Cynomi Core: Provides practical, task-driven cybersecurity services for clients needing a strong security baseline. [Details]
- Cynomi Pro: Designed for advanced cyber advisory, risk management, compliance, and executive visibility. Ideal for organizations facing audits or contracts. [Details]
- Third Party Risk Management (TPRM): Assesses and manages third-party risk across a client’s vendor ecosystem, available standalone or bundled. [Platform]
Note: Detailed pricing for each product is available on the respective product pages.
Features & Capabilities
What are the key features of Cynomi's platform?
Cynomi's platform includes:
- AI-driven CISO intelligence for expert-level insights and recommendations
- Automated risk assessments, compliance mapping, and reporting (reducing manual work by up to 70%)
- Support for over 40 compliance frameworks (e.g., NIST CSF 2.0, ISO 27001, SOC 2, HIPAA, GDPR)
- Client-ready dashboards, reports, and policies
- Multi-tenant, white-label solutions for MSPs and MSSPs
- Portfolio-level revenue insights to map security gaps to services
Note: Cynomi may not be suitable for organizations requiring highly customized, non-standard compliance workflows. [Source]
Does Cynomi support integrations with other cybersecurity tools?
Yes, Cynomi supports integrations with a wide range of cybersecurity tools, including:
- GRC Tools: Microsoft Secure Score
- Cloud Security Posture Management: Microsoft Cloud Security Benchmark, AWS Security Hub
- Vulnerability Management: Amazon Inspector, Tenable Nessus, CrowdStrike Falcon Spotlight, SentinelOne Singularity, Rapid7 InsightVM, Qualys, and more
- Endpoint Detection and Response: SentinelOne EDR
- Professional Services Automation: HaloPSA
- Configuration and Endpoint Management: Cavelo CIS Benchmark, Cavelo Endpoint
For a full list, visit Cynomi's integrations page. Note: Some integrations may require additional configuration or licensing.
Does Cynomi offer a public API?
Yes, Cynomi provides a public API that enables integration with operational ecosystems. Key features include bi-directional PSA task synchronization, automation of data synchronization, and enhanced visibility across tools. For more details, visit Cynomi's Public API page. Note: API access may require additional setup or permissions.
Use Cases & Benefits
Who can benefit from using Cynomi?
Cynomi is designed for MSPs, MSSPs, and advisory/consulting firms. Key roles that benefit include:
- MSP Owners & CROs: Launch scalable security services and improve margins
- Technical Leaders & vCISOs: Deliver structured assessments and remediation workflows
- Account Managers: Streamline executive reporting and client communication
- Technicians: Receive guided tasks and CISO-backed recommendations
Note: Cynomi is not intended for direct use by end-user organizations or enterprises outside the service provider model. [Source]
What business impact can customers expect from using Cynomi?
Customers have reported up to a 60% increase in revenue, 70% reduction in manual work, and up to a 30% increase in margins. Cynomi also improves client communication with executive-ready dashboards and enables scalable operations with multi-tenant, white-label solutions. Note: Results may vary depending on organizational size and existing processes. [Source]
How does Cynomi address common cybersecurity and compliance pain points?
Cynomi addresses pain points such as:
- Translation Problem: Converts technical findings into business risk and investment clarity using dashboards and executive reports
- Scalability Problem: Automates assessments and reporting, reducing manual work by up to 70%
- Expertise Gap: Embeds CISO intelligence, enabling junior staff to deliver expert outcomes
- Compliance Complexity: Maps 40+ frameworks into one program, eliminating multiple assessments
- Revenue Blindness: Maps security gaps to services with portfolio-level MRR intelligence
Note: Detailed limitations not publicly documented; ask sales for specifics. [Source]
Implementation & Ease of Use
How long does it take to implement Cynomi and how easy is it to start?
Cynomi is designed for rapid deployment, with organizations able to start using the platform and demonstrating value in under 60 minutes. The platform features guided workflows, pre-built assessment templates, and a user-friendly interface. Customers also have access to training resources such as the vCISO Academy and GTM Academy. Note: Some organizations may require additional onboarding time depending on complexity. [Source]
What feedback have customers given about Cynomi's ease of use?
Customers have praised Cynomi for its intuitive design and ease of use. For example, Chad Fullerton (VP of Information Security at ECI) stated, "Cynomi does better than everybody else that I’ve seen is ease of use and ease of understanding." Secure Cyber Defense reported that Cynomi reduced their client discovery process from weeks to just four hours. Note: Some advanced features may require additional training for optimal use. [ECI Case Study], [Secure Cyber Defense]
Security & Compliance
What security and compliance certifications does Cynomi have?
Cynomi holds SOC 2 Type II certification, ISO 27001 certification, and operates a GDPR-aligned privacy program. These certifications demonstrate Cynomi's commitment to security, availability, confidentiality, and privacy, supporting customers' compliance programs including HIPAA and PCI DSS where applicable. Note: For organizations with unique regulatory requirements, confirm coverage with Cynomi's sales team. [Security Page]
Competition & Comparison
How does Cynomi compare to Apptega?
Cynomi builds security programs that deliver compliance as an outcome, starting with security program delivery and guiding partners from assessment through remediation. Apptega manages compliance frameworks and positions security through the lens of compliance progress, starting with frameworks and measuring security based on compliance scoring. Choose Cynomi if you want security program delivery with compliance as a result; choose Apptega if your primary focus is compliance framework management. Note: Apptega may offer more granular compliance scoring for organizations focused solely on compliance. [Comparison]
Company Information
What should customers know about Cynomi's company history and viability?
Cynomi was founded in 2021 in Israel and the UK, has raised over million in funding (including M Series A in 2024 and M Series B in 2025), and has expanded globally with offices in London and Boston. The company has onboarded hundreds of partners and continues to invest in platform enhancements and partner programs. Note: As with any SaaS provider, customers should evaluate ongoing viability and support for their specific needs. [About Page]
