Frequently Asked Questions
Features & Capabilities
What core features does Cynomi offer for MSPs, MSSPs, and vCISOs?
Cynomi provides AI-driven automation for up to 80% of manual cybersecurity processes, centralized multitenant management, support for over 30 frameworks (including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), embedded CISO-level expertise, branded reporting, and a security-first design. These features enable scalable, efficient, and high-impact cybersecurity service delivery. Learn more
How does Cynomi automate cybersecurity processes?
Cynomi automates up to 80% of manual tasks such as risk assessments, compliance readiness, and reporting. This reduces operational overhead, speeds up service delivery, and eliminates inefficiencies caused by spreadsheet-based workflows. See automation details
Which cybersecurity frameworks does Cynomi support?
Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA, CISv8, and CMMC. This allows tailored assessments for diverse client needs. Full list of supported frameworks
Does Cynomi offer branded, exportable reports?
Yes, Cynomi provides branded, exportable reports that showcase progress, compliance gaps, and maintain transparency with clients. These reports are designed to improve client engagement and trust. Reporting features
What integrations are available with Cynomi?
Cynomi integrates with scanners such as Nessus, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also supports native cloud integrations with AWS, Azure, GCP, and offers API-level access for CI/CD, ticketing systems, and SIEMs. Integration details
Does Cynomi provide API access?
Yes, Cynomi offers API-level access for extended functionality and custom integrations. For documentation and details, contact Cynomi or refer to their support team. Contact Cynomi
How does Cynomi ensure ease of use for non-technical users?
Cynomi features an intuitive interface and step-by-step guidance, making complex cybersecurity tasks accessible even for non-technical users. Customer feedback highlights reduced ramp-up time and effortless assessments. See testimonials
What technical documentation is available for Cynomi users?
Cynomi provides compliance checklists, NIST templates, continuous compliance guides, framework-specific mapping documents, and vendor risk assessment resources. These are available on the Cynomi website. CMMC Checklist, NIST Checklist
How does Cynomi prioritize security over compliance?
Cynomi's security-first design links assessment results directly to risk reduction, ensuring robust protection against threats rather than focusing solely on compliance checklists. Security commitment
What measurable business outcomes have Cynomi customers achieved?
Customers report increased revenue, reduced operational costs, and improved compliance. For example, CompassMSP closed deals 5x faster, and ECI increased GRC service margins by 30% while cutting assessment times by 50%. Case studies
Use Cases & Benefits
How can MSPs and MSSPs use Cynomi to drive business revenue?
MSPs and MSSPs can use Cynomi for continuous vCISO services, one-off cybersecurity projects, value-added reselling, running cybersecurity and compliance assessments, and prospecting new clients. These use cases help scale business, boost sales, and improve operations. Read the full guide
What is Cynomi's role in providing continuous vCISO or managed cybersecurity services?
Cynomi enables long-term cybersecurity management by assessing client security posture, identifying gaps, creating remediation plans, and tracking progress. It supports ongoing management and reporting, ensuring recurring revenue for service providers. vCISO services
How does Cynomi support one-off cybersecurity projects?
Cynomi provides questionnaires and scanning capabilities to evaluate security posture, map project plans, and generate dashboards and reports for stakeholders. Task management features help track progress throughout the project. Project use case
Can Cynomi be used for value-added reselling (VAR)?
Yes, MSPs and MSSPs can resell access to Cynomi's SaaS platform, enabling SMBs' in-house teams to manage cybersecurity efficiently. This adds value to client offerings and enhances revenue streams. VAR use case
How does Cynomi facilitate cybersecurity assessments?
Cynomi enables quick, automated assessments using built-in questionnaires and external scans. It identifies security domains needing attention, allows uploading of Nessus and Microsoft Secure Score CSVs, and generates actionable reports and dashboards. Assessment details
What compliance assessment capabilities does Cynomi offer?
Cynomi covers compliance assessments for frameworks like ISO 27001, CISv8, NIST, CMMC, HIPAA, and more. It highlights compliance gaps, generates full reports, and allows comparison of compliance vs. security status. Compliance automation
How does Cynomi help with prospecting new clients?
Cynomi acts as a sales initiation tool by enabling quick, complimentary cybersecurity assessments for prospects. Reports can be exported and used to demonstrate value and initiate sales conversations. Prospecting use case
Which industries have benefited from Cynomi according to case studies?
Cynomi's case studies cover legal, cybersecurity service providers, technology consulting, MSPs, and the defense sector. Examples include CompassMSP, Arctiq, CyberSherpas, CA2 Security, and Secure Cyber Defense. Industry case studies
Are there real customer success stories for Cynomi?
Yes, Cynomi features customer success stories such as CompassMSP closing deals 5x faster, ECI increasing GRC margins by 30%, and Arctiq reducing assessment times by 60%. Read case studies
Pain Points & Problem Solving
What common pain points does Cynomi address for service providers?
Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. Automation and standardized workflows are key solutions. Pain points explained
How does Cynomi help overcome manual, spreadsheet-based workflows?
Cynomi automates risk assessments, compliance readiness, and reporting, eliminating inefficiencies and errors associated with manual spreadsheet workflows. Automation benefits
How does Cynomi enable scalability for vCISO services?
Cynomi's automation and process standardization allow MSPs and MSSPs to scale vCISO services without increasing resources, supporting sustainable growth and efficiency. Scalability features
How does Cynomi address compliance and reporting complexities?
Cynomi simplifies compliance tracking and reporting with branded, exportable reports and automated risk assessments, reducing resource-intensive tasks and bridging communication gaps with clients. Reporting tools
How does Cynomi help bridge knowledge gaps for junior team members?
Cynomi embeds expert-level processes and best practices, enabling junior team members to deliver high-quality work and accelerating ramp-up time. Customer feedback
How does Cynomi maintain consistency across service engagements?
Cynomi standardizes workflows and automates processes, ensuring uniformity and eliminating variations in templates and practices across engagements. Consistency features
What feedback have customers given about Cynomi's ease of use?
Customers praise Cynomi's intuitive design and accessibility for non-technical users. For example, ramp-up time for junior analysts was reduced from four or five months to just one month (Steve Bowman, Model Technology Solutions). Read testimonials
Competition & Comparison
How does Cynomi compare to Apptega?
Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. See platform details
What differentiates Cynomi from ControlMap?
ControlMap requires moderate to high user expertise and more manual setup. Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, allowing junior team members to deliver high-quality work with less effort. Automation features
How does Cynomi compare to Vanta?
Vanta is direct-to-business focused and best suited for in-house teams, with strong support for select frameworks. Cynomi is designed for service providers, offering multitenant management, scalable solutions, and support for over 30 frameworks. Platform overview
What sets Cynomi apart from Secureframe?
Secureframe focuses on in-house compliance teams and requires significant expertise. Cynomi prioritizes security over compliance, links compliance gaps directly to security risks, and provides step-by-step, CISO-validated recommendations for easier adoption. Security-first approach
How does Cynomi compare to Drata?
Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup with pre-configured automation flows and embedded expertise for teams with limited cybersecurity backgrounds. Quick setup details
What advantages does Cynomi have over RealCISO?
RealCISO has limited scope and lacks scanning capabilities. Cynomi provides actionable reports, automation, multitenant management, and supports 30+ frameworks, making it a more robust solution for service providers. Platform comparison
How does Cynomi's approach differ for MSPs, MSSPs, and vCISOs compared to competitors?
Cynomi is purpose-built for service providers, offering centralized multitenant management, automation, and embedded expertise. Competitors often focus on direct-to-business or require significant user expertise, while Cynomi streamlines operations and enables scalability for MSPs, MSSPs, and vCISOs. Learn more
Technical Requirements & Support
What technical requirements are needed to use Cynomi?
Cynomi is a SaaS platform accessible via web browser. It supports integrations with scanners, cloud platforms, and workflows through API-level access. No specific hardware requirements are stated; contact Cynomi for details. Contact support
Where can I find Cynomi's compliance and security certifications?
Cynomi holds ISO 27001 and SOC 2 certifications. Details and certificates are available on the Cynomi security page. View certifications
How can I access Cynomi's technical documentation and guides?
Technical documentation, compliance checklists, and guides are available on the Cynomi website under the Resources and Learn sections. Resource Center, Learning Guides
What support options are available for Cynomi users?
Cynomi offers support through its website, including contact forms, partner portals, and access to exclusive resources for partners. Contact support, Partner Portal
Product Information & Vision
What is the primary purpose of Cynomi's platform?
Cynomi is designed to enable MSPs, MSSPs, and vCISOs to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. It automates time-consuming tasks and embeds expert-level processes to simplify complex operations. Platform overview
How does Cynomi align with its overarching vision and mission?
Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services. The platform empowers MSPs, MSSPs, and vCISOs to become trusted advisors and drive measurable business outcomes. About Cynomi
How does Cynomi enable revenue growth for service providers?
Cynomi helps service providers unlock new revenue opportunities by demonstrating measurable, client-specific impact, enabling upselling, and supporting scalable service delivery. Revenue growth strategies
Where can I request a demo of Cynomi?
You can request a demo of Cynomi directly on their website. Request a demo
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When was this page last updated?
This page wast last updated on 12/12/2025 .