Frequently Asked Questions

Strategic Shifts & Industry Trends

How is the role of MSPs and MSSPs expected to change in 2026?

According to Cynomi and industry experts, MSPs and MSSPs will shift from technology-centric providers to business-centric partners. Success will depend on their ability to connect security strategy with business outcomes, such as growth and operational resilience. The vCISO role will evolve from technical advisor to strategic business enabler. (Source, Jan 2025)

Why is business acumen becoming more important for cybersecurity providers?

Providers must demonstrate measurable value and communicate security initiatives in business terms to stakeholders in finance, operations, and legal. This shift is driven by the need to align cybersecurity with organizational goals and outcomes. (Source)

What is the significance of outcome-focused partnerships for MSPs?

Clients increasingly demand flexible, outcome-focused partnerships rather than traditional 'all-in-seat-price' models. MSPs that adapt their offerings to deliver measurable business results will thrive in 2026. (Source)

How will the educator role impact MSPs in the coming years?

MSPs who act as educators, using structured cyber advisement and real data, will capture budgets outside the IT department. Teaching stakeholders about cybersecurity value will be key to winning new business. (Source)

AI in Cybersecurity

How is AI transforming cybersecurity operations for MSPs?

AI is moving from generative to agentic, enabling systems to intelligently act on data for threat management and remediation. This empowers providers to scale services and deliver better outcomes. (Source)

Will AI replace human expertise in cybersecurity?

No, AI-powered tools will augment human expertise, acting as 'copilots' to extend the reach of security professionals. This democratizes high-level cybersecurity, allowing smaller MSPs to offer enterprise-grade services. (Source)

What new risks does AI introduce for MSPs and their clients?

The rapid adoption of AI expands the attack surface and introduces governance challenges, such as shadow IT and unmonitored SaaS sprawl. Providers must address these risks with robust security and governance measures. (Source)

How should MSPs balance AI innovation with security?

MSPs must track AI adoption, educate users, and implement practical measures to reduce exposure. Third-party risk management and continuous governance are essential to balance innovation with robust security. (Source)

Compliance & Regulatory Trends

Why is compliance management becoming more critical for SMBs?

Compliance is now a business-critical function due to new regulations like NIS2 (EU) and the Cyber Security & Resilience Bill (UK). SMBs must meet regulatory, procurement, and supply chain requirements to survive, driving demand for outsourced compliance management. (Source)

How are supply chain requirements affecting SMB cybersecurity?

Large enterprises are pushing security requirements down to smaller vendors, making robust security programs a prerequisite for doing business. SMBs must build third-party risk management programs to meet client-driven audit expectations. (Source)

What is the impact of continuous compliance on MSPs?

MSPs must move beyond checkbox compliance to monetize full-stack risk management as a continuous service. This shift is driven by increased expectations from clients, insurers, and regulators. (Source)

How does Cynomi help MSPs manage compliance complexity?

Cynomi provides a unified cybersecurity and compliance management hub, automating continuous compliance management and delivering data-driven insights that align security with business goals. (Source)

Emerging Threats & Opportunities

What are the risks associated with untrained users and AI tools?

Untrained employees using AI tools like ChatGPT can inadvertently expose sensitive data. Proactive education is needed to strengthen human firewalls and prevent data leaks. (Source)

How does 'Shadow AI' pose a governance challenge?

'Shadow AI' refers to employees using unapproved AI tools without oversight, creating governance risks across all domains, not just IT. Organizations must address AI governance and educate users in HR, finance, and legal. (Source)

Why must MSPs lead by example in cybersecurity?

MSPs and MSSPs must demonstrate impeccable security hygiene, conduct risk assessments beyond compliance, and show true resilience to be trusted advisors. (Source)

What is the future of vCISO services according to Cynomi?

vCISO services will pivot from framework-focused checklists to continuous management of business risk, using intelligent systems to prioritize actions that create lasting value. (Source)

Features & Capabilities

What are the key capabilities of Cynomi's platform?

Cynomi automates up to 80% of manual processes, supports over 30 cybersecurity frameworks, provides centralized multitenant management, embeds CISO-level expertise, and offers branded, exportable reports. These features enable scalable, efficient, and high-impact cybersecurity service delivery. (Source)

Does Cynomi support integration with third-party tools?

Yes, Cynomi integrates with scanners like NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score, as well as cloud platforms (AWS, Azure, GCP), CI/CD tools, ticketing systems, and SIEMs. API-level access is also available for custom workflows. (Source)

How does Cynomi automate cybersecurity processes?

Cynomi uses AI-driven automation to streamline up to 80% of manual tasks, including risk assessments and compliance readiness. This reduces operational overhead and enables faster service delivery. (Source)

What frameworks does Cynomi support for compliance?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA, allowing tailored assessments for diverse client needs. (Source)

Use Cases & Customer Success

Who can benefit from using Cynomi?

Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and virtual Chief Information Security Officers (vCISOs). It is also used by legal firms, technology consultants, and cybersecurity service providers. (Source)

Can you share some customer success stories with Cynomi?

Yes. CyberSherpas transitioned to a subscription model, CA2 upgraded their security offering and reduced risk assessment times by 40%, and Arctiq reduced assessment times by 60%. CompassMSP closed deals five times faster using Cynomi. (CyberSherpas, CA2, Arctiq)

What industries are represented in Cynomi's case studies?

Industries include legal, cybersecurity service providers, technology consulting, managed service providers, and the defense sector. (Testimonials, Arctiq, Secure Cyber Defense)

How does Cynomi help MSPs scale their cybersecurity services?

Cynomi enables MSPs to scale vCISO services without increasing resources by automating manual processes and standardizing workflows. This ensures sustainable growth and efficiency. (Source)

Competition & Comparison

How does Cynomi compare to Apptega?

Apptega serves both organizations and service providers, while Cynomi is purpose-built for MSPs, MSSPs, and vCISOs. Cynomi offers AI-driven automation, embedded CISO-level expertise, and supports 30+ frameworks, providing greater flexibility and ease of use. (Source)

What differentiates Cynomi from ControlMap?

ControlMap requires moderate to high expertise and more manual setup. Cynomi automates up to 80% of manual processes and embeds CISO-level expertise, enabling junior team members to deliver high-quality work. (Source)

How does Cynomi's framework support compare to Vanta and Secureframe?

Cynomi supports over 30 frameworks, allowing tailored assessments for diverse client needs. Vanta and Secureframe are more limited in framework support and focus on in-house compliance teams. Cynomi is designed for service providers and offers multitenant management. (Source)

What makes Cynomi a better choice for MSPs than Drata?

Drata is premium-priced and best suited for experienced in-house teams, with onboarding taking up to two months. Cynomi offers rapid setup, pre-configured automation flows, and embedded expertise for teams with limited cybersecurity backgrounds. (Source)

Technical Requirements & Documentation

Does Cynomi offer API access for integrations?

Yes, Cynomi provides API-level access for extended functionality and custom integrations to suit specific workflows and requirements. For documentation, contact Cynomi directly or refer to their support team. (Source)

What technical documentation is available for Cynomi?

Cynomi offers compliance checklists for frameworks like CMMC, PCI DSS, and NIST, NIST compliance templates, a continuous compliance guide, and framework-specific mapping documentation. These resources are available on Cynomi's website. (CMMC Checklist, NIST Checklist, Continuous Compliance Guide)

How does Cynomi ensure product security and compliance?

Cynomi automates up to 80% of manual processes, supports over 30 frameworks, and prioritizes security over mere compliance. It provides enhanced reporting and embeds CISO-level expertise to ensure robust protection against threats. (Source)

What certifications does Cynomi hold?

Cynomi holds ISO 27001 and SOC 2 certifications, demonstrating its commitment to security and compliance. (Source)

Support & Implementation

How easy is it to use Cynomi's platform?

Customers consistently praise Cynomi for its intuitive and well-organized interface. The platform guides even non-technical users through assessments, planning, and reporting, making it accessible to junior team members. Ramp-up time for new analysts has been reduced from four or five months to just one month. (Testimonials)

What support resources are available for Cynomi users?

Cynomi provides access to a Resource Center, blog, events & webinars, testimonials, and a vCISO Academy. Technical documentation and compliance guides are also available online. (Resource Center)

How does Cynomi handle value objections from prospects?

Cynomi addresses value objections by highlighting unique benefits such as increased revenue, reduced operational costs, and enhanced compliance. It provides cost-benefit analyses, customer success stories, trial periods, and testimonials to demonstrate ROI. (Testimonials)

What is Cynomi's overarching vision and mission?

Cynomi's mission is to transform the vCISO space by enabling service providers to deliver scalable, consistent, and high-impact cybersecurity services without increasing headcount. The platform empowers MSPs, MSSPs, and vCISOs to become trusted advisors and drive measurable business outcomes. (About Cynomi)

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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2026 Cybersecurity Predictions for the MSP Community

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Erin McLean Publication date: 6 January, 2026
Education
2026 Cybersecurity Predictions for the MSP Community

Insights from Industry Experts and Cynomi Executives 

As we approach 2026, the cybersecurity industry is bracing for a year of transformative change. The accelerated adoption of AI, evolving business models, and a tightening regulatory environment are converging to redefine how cybersecurity services are delivered, managed, and perceived. 

To help MSPs and MSSPs prepare, we’ve gathered insights from Cynomi’s leadership team and a panel of respected industry experts to provide a forward-looking perspective on the trends that will define cybersecurity in the coming year. These predictions are grouped into four categories: strategic shifts for service providers, the dual role of AI, the expanding scope of compliance, and the emerging threats and opportunities that will shape the year ahead. 

1. Strategic Shifts for MSPs and MSSPs 

The business of cybersecurity is changing. Success in 2026 will depend less on technical prowess alone and more on business acumen, strategic guidance, and the ability to demonstrate measurable value. This requires a fundamental shift in how providers position themselves and deliver services. 

The most significant change is the move from a technology-centric to a business-centric model. The vCISO role, for instance, is evolving from a technical advisor into a strategic partner who connects security initiatives directly to business goals. 

“The vCISO role is shifting from a technical advisor to a business enabler. By 2026, the most successful cyber advisors will be judged not by system protection alone, but by their ability to connect security strategy with business outcomes including growth and operational resilience, becoming indispensable partners in success.” 

David Primor, CEO at Cynomi 

This evolution extends to the entire MSP and MSSP business model. The traditional “all-in-seat-price” is becoming outdated as clients demand more flexible, outcome-focused partnerships. The providers who thrive will be those who can adapt their offerings to meet these expectations. 

“MSPs need to shift from selling ‘all-in IT’ to becoming outcome-focused, co-managed partners who use AI to radically improve internal efficiency. The winners will treat AI like infrastructure to streamline operations, curate lean accountable stacks, and deliver measurable business results instead of tickets and tool lists.” 

Wes Spencer, Co-Founder at Empath 

At the heart of this transformation is the idea of the MSP as an educator. With cybersecurity spending increasingly coming from outside the traditional IT department, providers must learn to communicate value in business terms to stakeholders in finance, operations, and legal. 

“In 2026, MSPs who act as educators, powered by structured cyber advisement, will capture the exploding non-CISO cybersecurity budget. The providers who win will be the ones who teach, not just sell, by using real data and clear frameworks to deliver tangible, advisory-first outcomes.” 

Erin McLean, Chief Marketing Officer at Cynomi 

2. AI as a Double-Edged Sword 

AI is undoubtedly one of the most powerful forces shaping the future of cybersecurity. It offers unprecedented opportunities for efficiency and advanced defense, but it also introduces a new class of threats and risks that service providers must learn to manage. 

On one hand, AI is set to revolutionize security operations. We are moving from AI that generates content to AI that acts intelligently across data to manage and remediate threats. This will empower providers to scale their services and deliver better outcomes. 

“We’ve seen a significant shift from generative AI to agentic AI, where systems intelligently act on data to manage and remediate cyber risks. This evolution will fundamentally reshape cybersecurity operations, allowing service providers to scale smarter and deliver stronger client outcomes.” 

David Primor, CEO at Cynomi 

AI-powered tools will augment, not replace, human expertise. They will act as “copilots,” extending the reach of security professionals and enabling even smaller MSPs to offer sophisticated, enterprise-grade services. 

“AI-powered copilots, enriched with real-world CISO expertise, are set to amplify the capabilities of vCISOs and cyber advisors in 2026, not replace them. This technology will democratize high-level cybersecurity, allowing smaller MSPs to scale enterprise-grade services with greater speed and effectiveness than ever before.” 

Dror Hevlin, CISO at Cynomi 

On the other hand, the widespread adoption of AI tools creates a larger and more complex attack surface. As organizations rush to integrate AI, they often overlook the associated governance and security challenges. 

“The massive shift in information security management is being driven by the rushed adoption of AI across the data lifecycle. The scope of data management is changing rapidly, introducing numerous third parties with little visibility or audit capability. This makes governance, compliance, and overall security posture management far more difficult.” 

Alexandre Blanc, Cybersecurity Consultant and Influencer 

“Data governance will separate the losers from the winners. Companies that survive and thrive for the next decade will take hold of unmonitored SaaS sprawl and shadow IT (shadow AI) that are the ticking time bomb for SMBs that ignore it. As AI-driven tools explode across departments, IT and security will lose visibility and control, while attackers gain new footholds inside the app layer. The next breach won’t come through the endpoint. It’ll walk right in through someone’s connected assistant.” 

Jesse Miller, Creator of the PowerGRYD vCISO System 

This creates an urgent need for vCISOs, MSPs, and MSSPs alike to guide their clients through this new landscape, balancing the drive for innovation with the need for robust security. 

“While the risks tied to AI are already present, they will only intensify as these tools become more accessible. Service providers must stay ahead of this curve, tracking AI adoption and implementing practical measures to reduce exposure. Third-party risk management has never been more prevalent than it will be in 2026 with AI disruption across your customers. Your role will be to balance their innovation, and its potential risks with robust security and governance.” 

Reut Roich, VP of Product at Cynomi 

3. The Expanding Compliance Catalyst 

Compliance is a continuous, dynamic, and business-critical function. For SMBs, meeting regulatory, procurement, and supply chain requirements is now a condition for survival, creating a significant opportunity for you, their service provider. 

New regulations, such as NIS2 across the European Union, are driving a wave of new clients toward service providers who can navigate the complex compliance landscape. 

“Compliance requirements will continue to increase with the full implementation of NIS2 (EU) and the Cyber Security & Resilience Bill (UK), driving a steady stream of new clients to MSSPs.” 

Stephen Parsons, CEO at VISO Cyber Security 

As a result, SMBs are increasingly looking to outsource their compliance management. Partners that can simplify this process and offer continuous monitoring will deliver immense value. 

2026 will be the year MSPs stop pretending that compliance is a checkbox and finally start monetizing full-stack risk management as a continuous service. The surge of expectations from clients, insurers, and regulators will force MSP clients to embed policy, control, and cyber governance into their stack… or get left behind. Those who own the strategic relationship will win the renewal and offset incumbents who don’t.” 

Jesse Miller, Creator of the PowerGRYD vCISO System 

The pressure is also coming from the supply chain. Large enterprises are pushing their security requirements down to their smaller vendors, making robust security programs a prerequisite for doing business. 

“Client-driven audits will surge, especially for professional services SMBs. They may not be regulated, but their clients are, and they will be scrutinized. Expectations for building a third-party risk management security program will be higher than ever before.” 

Carlos Rodriguez, Founder and CEO at CA2 Security 

4. Emerging Threats and Opportunities 

Beyond broad strategic shifts, 2026 will bring specific threats and opportunities that demand attention. These range from the risks posed by untrained users to the need for MSPs to lead by example. 

One of the most immediate threats comes from within organizations. As AI tools like ChatGPT become commonplace, untrained employees can inadvertently expose sensitive data. 

“As AI becomes a business accelerator, the greatest risk lies in untrained users who don’t understand how prompts are processed and responses generated. Without proactive education to strengthen these human firewalls, SMBs risk exposing sensitive data, intellectual property, and other critical assets.” 

Thomas Bergman, Cybersecurity Practice Lead at Burwood Group 

This highlights the risk of “Shadow AI,” where employees use unapproved AI tools without oversight. This is a governance challenge that extends beyond the IT department. 

“Shadow AI is a key emerging risk. Organizations must have a plan to address AI governance and educate users across all domains, including HR, finance, and legal, not just IT.” 

Donna Gallaher, CEO at New Oceans Enterprises, LLC 

In this environment, service providers must practice what they preach. To be trusted advisors, they must demonstrate impeccable security hygiene themselves. 

“MSPs and MSSPs must examine their own incident response plans and recognize they are not immune to cyber threats. They should lead by example, conducting risk assessments that go beyond compliance to demonstrate true resilience.” 

Thomas Bergman, Cybersecurity Practice Lead at Burwood Group 

Ultimately, the greatest opportunity lies in moving beyond reactive security and compliance checklists. The future belongs to providers who use intelligent tools to proactively manage business risk. 

“In 2026, vCISO services will pivot from framework-focused checklists to the continuous management of business risk. The true advancement lies not in mere automation, but in intelligent systems that help professionals prioritize actions that create lasting value.” 

Reut Roich, VP of Product at Cynomi 

Charting the Course for 2026 

The year ahead offers abundant opportunities for those ready to adapt. The successful service providers of 2026 will be strategic partners, skilled educators, and masters of secure, AI-driven efficiency. By embracing your evolving role and focusing on delivering measurable business outcomes, you will not only weather the coming transformation but lead your clients to a more secure and prosperous future. 

Partnering for Future Success with Cynomi 

As 2026 brings new challenges in AI adoption, compliance complexity, and strategic risk management, leveraging the right platform is essential for staying ahead. Cynomi is a Service Provider Growth Enablement Engine, empowering MSPs and MSSPs to navigate this transformation with a unified, comprehensive cybersecurity and compliance management hub. Powered by AI and infused with seasoned CISO expertise, Cynomi enables providers to scale cybersecurity services, automate continuous compliance management, and deliver data-driven insights that align security with business goals. By standardizing workflows and leveraging intelligent automation, Cynomi helps you move beyond reactive measures to become the strategic, outcome-focused partner your clients need to thrive in the years to come. 

Learn more at www.cynomi.com