Frequently Asked Questions

General vCISO Services

What is a vCISO?

A vCISO (virtual Chief Information Security Officer) is a cybersecurity expert who develops and implements an organization's information security program, but works externally and often serves multiple companies. vCISOs handle compliance, security strategy, architecture, and communicate cybersecurity posture to stakeholders. They can be individual practitioners, consultants, or trusted partners such as MSPs and MSSPs. Source

Why does an organization need a vCISO?

Organizations need a vCISO to ensure a comprehensive security posture that covers technology, processes, and people. Most SMEs and SMBs cannot afford a full-time CISO (which can cost 8k–7k annually), nor do they need one. A vCISO provides objective, expert guidance on security and compliance, often at a fraction of the cost and commitment. Gartner, Source

What is the difference between a vCISO, fractional CISO, and CISOaaS?

While these terms are often used interchangeably, a fractional CISO may refer to a third-party CISO who spends time on-site, a vCISO usually works remotely, and CISOaaS refers to a company providing third-party CISO services. Source

Is vCISO a person, a service, or a technological product?

vCISO is a service, provided by individuals or companies (such as MSPs, MSSPs, or consulting firms). Providers may use a vCISO platform to deliver standardized, efficient, and scalable services. Source

Is vCISO a one-time project or an ongoing service?

vCISO services can be either ongoing (typically starting with a risk assessment, remediation plan, and execution) or one-time/periodic (such as a posture report and gap analysis). Ongoing engagements are more common. Source

What types of organizations need a vCISO?

Almost any organization can benefit from a vCISO, especially SMBs and mid-size companies that cannot afford a full-time CISO. Enterprises typically have in-house CISOs, but smaller organizations face increasing cyber threats and regulatory requirements, making vCISO services essential. Source

When does an organization need a vCISO?

Organizations should engage a vCISO proactively, before experiencing a cyberattack. Early involvement helps set up a robust security program and ensures compliance with relevant standards and regulations. Source

Who provides vCISO services?

vCISO services are provided by individual cybersecurity professionals, MSPs, MSSPs, and consultants (such as EY and Grant Thornton). The scope may include security assessments, gap analysis, and remediation planning. Source

How do you choose a vCISO service provider?

Choose a provider led by experienced security professionals who understand the vCISO space. Look for partners who use a vCISO platform (like Cynomi) to deliver high-quality, personalized, efficient, and standards-based services. Source

Pricing & Plans

What does a vCISO service cost?

vCISO services typically range from a few thousand dollars for a one-time project for a small organization, to ,000–0,000 annually for ongoing engagements. Costs depend on engagement scope, maturity of the security program, compliance requirements, and whether the vCISO manages a team. Source

Features & Capabilities

What features does Cynomi offer for vCISO services?

Cynomi provides AI-driven automation that automates up to 80% of manual processes (risk assessments, compliance readiness), scalability for service providers, embedded CISO-level expertise, support for 30+ cybersecurity frameworks (NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), branded exportable reporting, centralized multitenant management, and a security-first design. Platform

What integrations does Cynomi support?

Cynomi integrates with scanners (NESSUS, Qualys, Cavelo, OpenVAS, Microsoft Secure Score), cloud platforms (AWS, Azure, GCP), and offers API-level access for CI/CD tools, ticketing systems, and SIEMs. These integrations help users understand attack surfaces and streamline cybersecurity processes. Continuous Compliance Guide

Does Cynomi offer API access?

Yes, Cynomi offers API-level access for extended functionality and custom integrations. For documentation and details, contact Cynomi or refer to their support team. Source

What technical documentation is available for Cynomi?

Cynomi provides compliance checklists (CMMC, PCI DSS, NIST), NIST compliance templates, continuous compliance guides, and framework-specific mapping documentation. These resources help streamline compliance and risk management. CMMC Checklist, NIST Checklist, Continuous Compliance Guide, Audit Checklist

Product Performance & Security

How does Cynomi perform in real-world scenarios?

Cynomi automates up to 80% of manual processes, enabling faster service delivery and reducing operational overhead. Customers report measurable outcomes: CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%. The platform is intuitive, scalable, and security-first. CompassMSP Case Study, Source

What feedback have customers given about Cynomi's ease of use?

Customers praise Cynomi's intuitive interface and accessibility for non-technical users. James Oliverio (ideaBOX) said, "Assessing a customer’s cyber risk posture is effortless with Cynomi." Steve Bowman (Model Technology Solutions) noted ramp-up time for new team members dropped from 4–5 months to 1 month. Compared to competitors like Apptega and SecureFrame, Cynomi is more user-friendly. Source

How does Cynomi address product security and compliance?

Cynomi prioritizes security over mere compliance, linking assessment results directly to risk reduction. It supports compliance readiness across 30+ frameworks (NIST CSF, ISO/IEC 27001, GDPR, SOC 2, HIPAA), provides branded reporting, and embeds CISO-level expertise. Security Commitment

Use Cases & Business Impact

What business impact can customers expect from using Cynomi?

Customers can expect increased revenue (CompassMSP closed deals 5x faster), reduced operational costs (automation of up to 80% of manual processes), improved compliance (support for 30+ frameworks), enhanced efficiency (ECI increased GRC margins by 30%, cut assessment times by 50%), scalable service delivery, and improved client engagement. CompassMSP Case Study, Arctiq Case Study

What industries are represented in Cynomi's case studies?

Cynomi's case studies cover legal (100-employee legal firm), cybersecurity service providers (CyberSherpas, CA2 Security, Secure Cyber Defense), technology consulting (Arctiq), managed service providers (CompassMSP), and defense (CMMC Level 2 for MSPs). Testimonials, Arctiq, Secure Cyber Defense

What are some case studies or use cases relevant to the pain points Cynomi solves?

CyberSherpas transitioned to a subscription model, simplifying work processes. CA2 Security upgraded offerings and reduced risk assessment times by 40%. Arctiq reduced assessment times by 60% using Cynomi. CompassMSP closed deals 5x faster. CyberSherpas, CA2 Security, Arctiq

Pain Points & Problems Solved

What core problems does Cynomi solve?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps, and consistency challenges. It automates up to 80% of manual tasks, standardizes workflows, and embeds expert-level processes for consistent, high-quality delivery. Source

What pain points do Cynomi customers commonly express?

Customers often face time and budget constraints, manual spreadsheet-based workflows, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior team members, and challenges maintaining consistency. Cynomi's automation and standardized workflows address these issues. Source

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, offering AI-driven automation, embedded CISO-level expertise, multitenant management, and support for 30+ frameworks. Competitors like Apptega and Secureframe require more user expertise and have limited framework support. ControlMap and Apptega need more manual setup. Vanta and Secureframe focus on in-house teams and compliance, while Cynomi prioritizes security and scalability. Drata is premium-priced and slower to onboard. RealCISO lacks scanning and multitenant capabilities. Platform

Why choose Cynomi over alternatives?

Cynomi automates up to 80% of manual processes, enables scalable vCISO services, embeds CISO-level expertise, supports 30+ frameworks, provides branded reporting, and offers centralized multitenant management. These features empower service providers to deliver high-impact cybersecurity services efficiently and achieve measurable business outcomes. Platform

Support & Implementation

What customer service and support does Cynomi offer after purchase?

Cynomi provides guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support (Monday–Friday, 9am–5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, upgrades, troubleshooting, and ongoing optimization. Contact Cynomi

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi offers structured onboarding, dedicated account management, training resources, and responsive customer support to assist with maintenance, upgrades, and troubleshooting. This minimizes downtime and ensures optimal platform performance. Contact Cynomi

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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FAQs About vCISO Services

Rotem-Shemesh
Rotem Shemesh Publication date: 5 February, 2023
Education
Common vCISO FAQs: A person holding their hand to their head in confusion with question marks floating around.

The vCISO concept has been gaining prominence as of late, particularly as small and medium-sized organizations face cyber threats that are growing in severity and sophistication. Without the resources to hire an in-house CISO and security team, businesses are increasingly turning to vCISOs for their cybersecurity requirements.  

Given that this role has become so critical, below are the answers to frequently asked questions about the vCISO.  

What is a vCISO?

A vCISO is a virtual CISO – where a regular CISO or Chief Information Security Officer is responsible for developing and implementing an organization’s information security program, a vCISO has the same role but for more than one company, i.e. they are not a full-time employee. CISOs and vCISOs have other roles and responsibilities, including compliance, security strategy and architecture, and communication of the organization’s cybersecurity posture to key stakeholders.  

vCISO services can be provided by individual security practitioners, consultants, or by trusted partners such as MSPs and MSSPs. 

Why does an organization need a vCISO?

It’s one thing to buy and deploy cybersecurity technologies and tools. It’s quite another to ensure that your company is set up to deal with today’s most advanced threats. For a comprehensive security posture, you need to take into account technology, processes, and people. “People” includes attracting and retaining talent with the security skills and expertise required, and training employees on cybersecurity; “Process” refers to identifying and addressing gaps in your security, including ensuring compliance; and “Technology” is about actually implementing the tools and products necessary for People and Process to be successful. 

Technological tools protect you to some extent, but the human factor is crucial to security and compliance. Without ensuring that the right processes and policies are set – and that people are aligned – technology can be worthless. That’s why every organization needs a CISO, who looks at security in a holistic and comprehensive way.  

Unfortunately, most SMEs and SMBs can’t afford a full-time CISO – which costs between $208k to $337k annually. They also don’t need a full-time person to fulfill this role. All they need is an external resource (part-time) who is responsible for the company’s cyber security. This is the vCISO. The vCISO also has the advantage of having an objective perspective on the company’s security posture.  

What is the difference between a vCISO, fractional CISO, and CISOaaS?

While the terms vCISO, fractional CISO and CISOaaS (CISO as a Service) can be used interchangeably, there are some implied differences between them.  

A fractional CISO can sometimes refer to a third-party (i.e.non-payroll) CISO who spends time on-site; whereas a vCISO usually provides their services completely off-site. CISOaaS can refer to a company providing third-party services, as opposed to an individual. 

What are the roles and responsibilities of the vCISO?

The CISO’s (or vCISO’s) role is to be accountable for cyber security, from A to Z. This means ensuring that Technology, Processes, and People are optimized. 

A vCISO would assess the current security posture of the organization, identify the gaps in security and compliance, and create a remediation plan. They would define the most important policies for that specific organization and monitor the progress of putting those policies in place.   

These policies could be related to Technology tools (for example email security or endpoint security), Processes (such as access management), and People (HR policies for example).   

A more comprehensive list of roles and responsibilities includes: 

  • Outlining and architecting the vision and strategy of the company’s information security program 
  • Determining the proper security framework(s) with which the company must comply 
  • Preparing budgets and recommending (or selecting) security products 
  • Assessing the security, regulatory, and other compliance requirements 
  • Reviewing policies, standards, processes, and procedures 
  • Assessing risk areas and preparing plans to mitigate this risk 
  • Reviewing internal controls 
  • Performing a gap analysis 
  • Preparing a plan to address the results of the gap analysis 
Is vCISO a person, a service, or a technological product?

vCISO is a service. It can be provided by one person (a “one-man show”) or a company, such as an MSSP, MSP, or consulting firm. The person or company providing the service can use a vCISO platform to provide a higher quality, standardized service that is generally more efficient and less expensive. A vCISO platform is a technological solution that enables the service provider to provide vCISO services at scale. Without it, the provider is limited by the number of security professionals they have on their team, and there is a real skill and workforce gap in this space. 

Is vCISO a one-time project or an ongoing service?

It can be either. Normally, it’s an ongoing service, which starts with a risk assessment and is followed by a remediation plan and then the execution phase. This is the traditional vCISO service. 

It could also be a one-time or periodical risk assessment, where the output is a posture report, gap analysis, and a remediation plan, for example. In these cases, however, the vCISO isn’t actually accountable for the company’s security.

What types of organizations need a vCISO?

Almost any organization needs a vCISO. Because SMBs are now also targets of sophisticated cybercrime, cybersecurity has become a priority across the board and one of the key ways to address this risk is by having a vCISO in place. Some smaller companies may need a very light version of vCISO services, but they should have some form of this no matter their size. 

Retaining a full-time CISO is expensive. Additionally, there is much competition for full-time CISOs, so mid-size companies are competing with the largest corporations for top talent. That’s why a vCISO makes sense for any company smaller than enterprise level (usually 1,000 employees and above).  

Enterprise companies will likely have a full-time CISO and security team in place. But for companies that are smaller than this, a vCISO ticks all the boxes, without coming with a huge paycheck.  

When does an organization need a vCISO?

Right now – or at least as soon as possible. It’s important to be proactive before you’re attacked: have a vCISO assess your security posture, and then decide how broad you want the engagement to be.  

The ideal role of a vCISO is to come in and set out the vision, strategy, and implementation of a company’s information security program. By setting up the foundations correctly, a company is well placed to weather any cyber security incident in the future, as well as ensure ongoing compliance with relevant standards and regulations.  

Who provides vCISO services?

vCISO services are provided by individual cybersecurity professionals (“the one-man show”), MSPs, MSSPs, consultants such as EY and Grant Thornton, and others.  

It’s important to note that the term “vCISO services” is a general one, which encompasses activities such as security assessments, gap analysis, and remediation planning. Some organizations or individuals might offer these services, without referring to them holistically as “vCISO services.”   

Many of these providers typically gave IT and security services in the past – whether in the form of products, services, or advice. But providing vCISO services is a relatively new and fast-growing part of these providers’ offerings.  

This has developed primarily as a result of companies facing more complex cyber threats and more rigorous security-related regulations.  

How to choose a vCISO service provider?

Your vCISO service provider should be led by an experienced security professional, or at least have such an individual on the team. Look for partners who you trust (this could be an existing relationship with an MSP, MSSP, security professional, or consultant) and who deeply understand the vCISO space and requirements.  

Essentially, you want to ensure that the vCISO services you are receiving are high-quality, personalized, cost-effective, efficient, and are provided in accordance with international best practices.  

To achieve these goals, it is recommended to partner with a provider that uses a vCISO platform, such as that offered by Cynomi. 

Such a platform – modeled after the expertise of the world’s best CISOs – provides AI-powered, automated services to vCISOs to continuously assess client cybersecurity posture, build strategic remediation plans, and execute them to reduce risk; all according to well-defined standards.  

From comprehensive risk assessments to compliance assessments, all with auto-generated custom policies and remediation plans, a vCISO platform is the key differentiating factor when choosing a vCISO service provider.                        

What is the cost of a vCISO?

A vCISO service provided by MSSPs, MSPs, or consultants ranges from a few thousand dollars for a one-time project for a small organization, to $30k – $120k annually. This will depend on numerous factors such as: 

  • Is it a one-time project or an ongoing engagement? 
  • What is the scope of the engagement? 
  • How mature is your current information security program? 
  • How much policy framework development is involved? 
  • Compliance: what standards are required to be complied with, such as ISO 27001, PCI, Cyber Essentials, or SOC2? 
  • Will the vCISO be working alone or managing a team?