Frequently Asked Questions

Product Information & Overview

What is Cynomi and who is it designed for?

Cynomi is the first AI-powered vCISO platform purpose-built for service providers such as MSPs, MSSPs, cyber consultancies, and vCISOs. It acts as a central cybersecurity and compliance management hub, automating assessments, generating tailored policies and remediation plans, and providing real-time dashboards and task management for tracking progress. Cynomi enables teams to deliver consistent, high-quality outcomes across clients while improving margins and scalability. Source

What are the key pillars of the Cynomi platform?

Cynomi's platform is built on several key pillars: unified cybersecurity and compliance workflows, embedded CISO-level expertise, AI-powered automation for assessments and recommendations, ready-to-use tailored configurations for each client, fully connected workflows, and instant deployment for rapid onboarding. These pillars ensure efficiency, scalability, and consistent delivery across all clients. Source

Features & Capabilities

What core capabilities does Cynomi offer?

Cynomi offers automated vCISO services, risk management, compliance automation, security posture assessments, third-party risk management, and cyber resilience management. Each capability is designed to address common challenges such as manual processes, fragmented tools, inconsistent delivery, and scalability issues. The platform provides guided workflows, interactive dashboards, built-in scanners, and branded reporting to streamline operations and demonstrate value. Source

How does Cynomi automate cybersecurity and compliance management?

Cynomi automates up to 80% of manual processes, including risk assessments, compliance readiness, and reporting. The platform uses AI-driven workflows to generate tailored policies, remediation plans, and real-time dashboards, significantly reducing operational overhead and enabling faster service delivery. Source

What frameworks does Cynomi support for compliance?

Cynomi supports over 30 cybersecurity frameworks, including NIST CSF, ISO/IEC 27001, GDPR, SOC 2, and HIPAA. This allows service providers to deliver tailored assessments and compliance management for diverse client needs. Source

Does Cynomi offer integrations and API access?

Yes, Cynomi supports integrations with scanners such as NESSUS, Qualys, Cavelo, OpenVAS, and Microsoft Secure Score. It also offers native integrations with cloud platforms like AWS, Azure, and GCP, and provides API-level access for custom workflows and extended functionality. Source

How does Cynomi ensure ease of use for its users?

Cynomi features an intuitive interface and guided workflows that simplify complex cybersecurity tasks. Customers have praised its accessibility for non-technical users and junior team members, with ramp-up times reduced from several months to just one month. The platform's structured workflows enable quick onboarding and consistent delivery. Source

Use Cases & Business Impact

What problems does Cynomi solve for service providers?

Cynomi addresses time and budget constraints, manual processes, scalability issues, compliance and reporting complexities, lack of engagement tools, knowledge gaps among junior staff, and challenges maintaining consistency. By automating up to 80% of manual tasks and standardizing workflows, Cynomi enables service providers to deliver high-quality, scalable cybersecurity services efficiently. Source

What measurable business outcomes can customers expect from using Cynomi?

Customers report increased revenue, reduced operational costs, improved compliance, and enhanced efficiency. For example, CompassMSP closed deals 5x faster, ECI increased GRC service margins by 30% and cut assessment times by 50%, and DeepSeas scaled to over 100 clients with 50%+ faster service delivery. Source

What industries have benefited from Cynomi according to case studies?

Cynomi has delivered measurable results for legal firms, cybersecurity service providers, technology consulting companies, managed service providers (MSPs), and the defense sector. Case studies include CompassMSP, DeepSeas, Burwood Group, Secure Cyber Defense, Arctiq, and CyberSherpas. Source

Can you share examples of customer success stories with Cynomi?

Yes. CompassMSP closed deals 5x faster and improved client retention. Burwood Group cut delivery from 5–6 days to 2 days and achieved a 50% increase in upsell conversions. Secure Cyber Defense cut onboarding time by 90%, accelerating deal closure by 3x. DeepSeas scaled to over 100 clients with 50%+ faster service delivery. Source

Competition & Comparison

How does Cynomi compare to competitors like Apptega, ControlMap, Vanta, Secureframe, Drata, and RealCISO?

Cynomi is purpose-built for MSPs, MSSPs, and vCISOs, while competitors like Apptega and Vanta serve broader markets or focus on in-house teams. Cynomi offers AI-driven automation, embedded CISO-level expertise, multitenant management, and supports over 30 frameworks. It provides rapid onboarding, branded reporting, and a security-first design, whereas competitors may require more manual setup, user expertise, or have limited framework support. Source

What features differentiate Cynomi from other platforms?

Cynomi stands out with AI-driven automation (up to 80% of manual processes), embedded CISO-level expertise, centralized multitenant management, support for 30+ frameworks, branded reporting, and a security-first approach. These features enable scalable, efficient, and consistent service delivery, making Cynomi especially suitable for service providers. Source

Technical Requirements & Documentation

What technical documentation and resources are available for Cynomi?

Cynomi provides compliance checklists, NIST compliance templates, continuous compliance guides, framework-specific mapping documentation, and vendor risk assessment resources. These materials help users understand and implement Cynomi's solutions effectively. Key resources include the CMMC Compliance Checklist, NIST Compliance Checklist, and Continuous Compliance Guide.

Support & Implementation

What customer service and support does Cynomi provide after purchase?

Cynomi offers guided onboarding, dedicated account management, comprehensive training resources, and prompt customer support during business hours (Monday through Friday, 9am to 5pm EST, excluding U.S. National Holidays). These services ensure smooth implementation, ongoing optimization, and minimal operational disruptions. Source

How does Cynomi handle maintenance, upgrades, and troubleshooting?

Cynomi provides a structured onboarding process, dedicated account managers for ongoing support, access to training materials, and prompt customer assistance for troubleshooting and resolving issues. This ensures customers can maintain and optimize their use of the platform with minimal downtime. Source

Security & Compliance

How does Cynomi prioritize security and compliance?

Cynomi is designed with a security-first approach, linking assessment results directly to risk reduction rather than just compliance. The platform automates up to 80% of manual processes, supports over 30 frameworks, and provides enhanced reporting to demonstrate progress and compliance gaps. It also features branded, exportable reports and embeds CISO-level expertise to ensure robust protection against threats. Source

The Guide to Automating Cybersecurity and Compliance Management

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Simplifying Cybersecurity: What Cynomi Really Does (And Why It Matters)

Rotem-Shemesh
Rotem Shemesh Publication date: 13 October, 2025
Education

Cybersecurity and compliance demands are growing faster than most service providers can keep up. MSPs and MSSPs are expected to deliver comprehensive services while also scaling efficiently, maintaining quality, and controlling costs.

But scaling presents significant challenges. Manual assessments, fragmented tools, and inconsistent processes lead to wasted time, duplicated effort, and missed risks. Managing multiple compliance frameworks adds complexity, as each has its own controls and documentation. Third-party risk assessments and rising client expectations stretch already limited teams. Meanwhile, providers must still prove value, retain clients, and compete in a crowded market.

Cynomi was built for service providers facing these exact challenges. It addresses the complexity of scaling cybersecurity and compliance by unifying cybersecurity, compliance, and risk management into one purpose-built platform. With Cynomi, MSPs and MSSPs can overcome resource constraints, streamline and standardize delivery, and clearly demonstrate value to every client at scale.

Overview: The Cynomi Platform

What is Cynomi

Cynomi is the first AI-powered vCISO platform built for service providers. Acting as a central cybersecurity and compliance management hub, it automates assessments, generates tailored policies and remediation plans, and provides real-time dashboards and task management for tracking progress. With guided workflows infused with CISO expertise, Cynomi enables teams to deliver consistent, high-quality outcomes across clients while improving margins and scalability.

Key Platform Pillars

  • Unified Cybersecurity and Compliance: Cybersecurity and compliance are combined into a unified workflow, so that every security action automatically doubles as a compliance measure, maximizing efficiency and eliminating duplicate work.
  • Built-In CISO Expertise That Scales: CISO-level knowledge and insights are embedded directly into automated workflows, empowering even junior staff to deliver expert-level security services.
  • AI-Powered Intelligence to Automate, Customize, and Scale: Cynomi uses AI to assess risks, generate insights, and deliver recommendations rapidly, enhancing service efficiency and scalability.
  • Ready to Use, Fully Tailored: Cynomi comes pre-configured for immediate use, yet automatically builds a unique cyber profile for each client. This saves setup time while ensuring every action is relevant and customized.
  • Fully Connected Workflows: Every component in Cynomi’s platform—assessments, risk scores, tasks, remediation plans, policies, and controls—is connected in one seamless flow to ensure consistency, save time, and demonstrate progress.
  • Instant Deployment: The platform automates security and compliance management with no manual hassle, working seamlessly from day one.

Who It’s For

Cynomi is built for MSPs, MSSPs, cyber consultancies, and service providers that need to scale security, risk, and compliance services without adding headcount or complexity. With multitenancy, centralized management, and repeatable workflows, it enables providers to manage multiple clients efficiently, deliver continuous oversight, accelerate onboarding, demonstrate value, and expand service offerings, all while reducing the time and effort typically required by manual processes.

Core Platform Capabilities & Use Cases

Cynomi translates cybersecurity complexity into structured, scalable services that deliver real value. From vCISO programs to compliance automation and third-party risk, each capability is purpose-built to solve the day-to-day challenges MSPs and MSSPs face.

Below is a quick overview of Cynomi’s core capabilities. 

CapabilityChallengesWhat Cynomi DeliversBenefits
vCISO ServicesManual, inconsistent processes, slow onboarding, strained senior staffAutomated, CISO-guided workflows for assessments, policy creation, compliance management, remediation plans, executive-ready reportingScale services efficiently, shorten client onboarding, ensure consistency
Risk ManagementSpreadsheet-based tracking, scattered data, poor visibility Interactive risk questionnaires, automated and prioritized risk registers and heatmaps, real-time dashboardsQuick and accurate risk identification, complete compliance-risk alignment, streamlined reporting with real-time visibility 
Compliance AutomationChanging frameworks, manual evidence tracking, inconsistent processes, duplicate workGuided, interactive assessments, automated control mapping, framework-specific compliance plans, centralized dashboardsFaster compliance readiness, reduced prep time, consistent results across clients
Security Posture AssessmentFragmented tools, manual checklists, incomplete visibility, slow assessmentsBuilt-in scans, interactive assessments, dashboards, and reports that quickly analyze each client’s environment, business needs, and security gaps.60% faster assessments, instantly shows client posture and gaps, improved credibility, high-value recurring service
Third-Party Risk Management (TPRM)Slow and scattered vendor assessments, spreadsheet overloadGuided workflows, reusable templates, auto-generated vendor risk scores, unified risk view
See Cynomi’s TPRM in action
Streamline vendor risk assessments at scale, unify internal and external risk in one view
Cyber Resilience ManagementSiloed planning, unclear recovery strategiesBusiness impact analysis, business continuity planning, policy alignment, continuous progress trackingScalable cyber resilience delivery, measurable outcomes, clear client value
Business Growth EnablementLimited service expansion, unclear upsell pathsSolution Showcase dashboard for identifying gaps and business opportunities
See Cynomi’s Solution Showcase in action
Unlocks new revenue, strengthens strategic relationships, positions provider as trusted advisor

How Cynomi Works: Process Flow

Cynomi streamlines cybersecurity, compliance, and risk management into a repeatable, end-to-end workflow. From initial assessments through planning, implementation, and continuous tracking, the platform provides a structured journey that simplifies operations, reduces manual effort, and delivers measurable value at every stage. Book a demo here to see Cynomi in action.

Assess and Identify

  • Speed up client discovery and onboarding with guided, interactive risk assessment questionnaires
  • Seamlessly integrate results from third-party scanners or run Cynomi’s built-in scanner
  • Automatically generate a centralized risk register and interactive heatmap that unifies internal and third-party risk in one place
  • Send security questionnaires to vendors and track responses with built-in workflows
  • Instantly analyze overall security posture, identify gaps, and set goals

Cynomi’s Assessments Dashboard provides a central hub to launch and track cybersecurity assessments across all security domains.

Cynomi’s Risk Management Overview provides a clear view of risks, tolerance levels, and treatment plans to guide security decision-making.

Establish and Plan

  • Auto-generate client-specific security and compliance policies tailored to industry, size, and needs
  • Generate a unified risk and compliance action plan with prioritized remediation tasks
  • Evaluate vendor documentation, such as SOC 2 and ISO 27001, to calculate standardized risk scores
  • Categorize vendors into clear risk levels based on impact × likelihood for easier prioritization
  • Align cybersecurity programs to client business goals with interactive, streamlined Business Impact Analysis and Business Continuity Planning

Cynomi’s Tasks dashboard displays security tasks with status, severity, impact score, and ownership to streamline remediation and accountability.

Cynomi’s Compliance Overview dashboard tracks alignment with multiple frameworks, showing control status, security functions, and maturity scores at a glance.

Optimize and Track Progress

  • Gain full visibility and manage all tasks from a single centralized dashboard
  • Continuously track improvements to security posture, compliance readiness, and vendor risk levels
  • Visualize internal and external risks with interactive heatmaps 
  • Export custom-branded, board-ready reports to demonstrate progress and value at any stage
  • Highlight top risks across all vendors and clients to support strategic decision-making
  • Expand services, identify upsell opportunities, and deliver recurring value that drives long-term client relationships

Cynomi’s Main Dashboard provides a real-time view of security posture, compliance status, risk analysis, attack surface, and task progress in one place.

Cynomi’s Solutions Overview dashboard highlights potential areas for improvement across client environments, showing solution adoption opportunities and policy alignment to support meaningful upsell conversations.

Cynomi Benefits & Outcomes

Cynomi is designed to deliver measurable business impact for MSPs, MSSPs, and their clients. By automating manual tasks, unifying workflows, and embedding CISO-level expertise, the platform doesn’t just simplify cybersecurity and compliance, it drives efficiency, profitability, and long-term client growth.

  • Efficiency gains: Eliminate manual spreadsheets and fragmented tools with faster, automated assessments and centralized workflows, freeing staff to focus on higher-value work. Many providers have successfully cut assessment times by up to 60%.
  • Cost savings and improved margins: Scale services across more clients without adding resources, reducing costs and boosting profitability. For example, one Cynomi partner scaled to 100+ clients without scaling headcount at the same pace.
  • Audit and compliance readiness: Stay continuously aligned with regulatory frameworks, keep evidence organized and audit-ready, and dramatically reduce preparation time. Many Cynomi partners use Cynomi as the backbone of their GRC services, leveraging its dashboards to simplify assessments, improve executive reporting, and deliver clear, compliance-driven insights to every client.
  • Client trust and satisfaction: Use visual dashboards and branded reports to clearly demonstrate progress, strengthen relationships, and increase retention. Cynomi partners report higher retention and stronger executive engagement when using Cynomi in client conversations.
  • New revenue opportunities: Turn assessments into recurring, high-value services such as strategic security, compliance, and risk management. For example, one Cynomi partner saw 50% of assessments convert into ongoing vCISO engagements.
  • Consistency and standardization: Deliver repeatable, reliable outcomes across all clients with unified workflows that ensure quality at scale. Many Cynomi partners report that guided workflows empower junior staff to handle high-level assessments, allowing senior leaders to focus on strategic growth.

Case Studies

Here are some examples of how MSPs and MSSPs use Cynomi to scale smarter, operate more efficiently, and deliver stronger client outcomes. 

CompanyChallengeHow Cynomi HelpedResults
DeepSeasTime-consuming onboarding, inconsistent processesStandardized CISO services across clientsScaled to over 100 clients with 50%+ faster service delivery
Burwood GroupManual assessments slowed growthBuilt repeatable assessment-to-vCISO flowCut delivery from 5–6 days to 2 days and achieved 50% increase in upsell conversions
Secure Cyber DefenseLong sales cycles, fragmented assessmentsAutomated discovery and ongoing engagementCut onboarding time by 90%, accelerating deal closure by 3x
CompassMSPInconsistent delivery, slow onboardingUnified assessments + integrated into salesClosed deals 5x faster and improved long-term client retention

Our risk assessments are the first step in an ongoing client relationship … over 50 % of those clients convert to virtual CISO services. It’s been a game changer — creating a clear, scalable path to grow our practice, all powered by Cynomi.— Thomas Bergman, Senior Cybersecurity Consultant, Burwood

Explore more partner success stories here.

Delivering Real Value: The Cynomi Advantage for Service Providers

Cybersecurity has become a continuous, business-critical responsibility that MSPs and MSSPs must deliver with consistency, speed, and scale. Cynomi makes this possible by unifying vCISO services, risk management, compliance automation, and third-party risk into one AI-powered platform.

By simplifying complexity, automating manual effort, and embedding CISO-level expertise into every workflow, Cynomi helps service providers reduce operational burden, increase efficiency, and deliver measurable value across every client engagement.

Whether your goal is to expand vCISO services, streamline compliance management, or strengthen client risk management, Cynomi provides the foundation to scale smarter, stand out, and drive long-term growth.

Explore how Cynomi can help you grow your cybersecurity services. Book a demo here.