Webinar
AI assistants are dead. Your clients’ questions aren’t.
The five burning questions every service provider is asking about AI, answered live by Cynomi’s co-founders and the channel operators solving them in the field.
July 16, 2026 | 2pm EST
AI stopped being a someday problem. It’s in your clients’ browsers, their inboxes, and their service desks today, and every new tool lands one more question on your desk.
We took the questions MSPs, MSSPs, and vCISO firms are really asking, drawn from direct partner input and hundreds of real community discussions, and built a live session around the five that came up most. No vendor hype. Just the people answering these questions for clients every day.
The five burning questions we’ll tackle:
- How do we say “no” to client AI requests, without losing the account?
- Are clients actually leaking sensitive data into AI tools?
- Where does AI actually deliver value in the service desk?
- Is Microsoft Copilot actually good, and do you sell it, give it away, or steer clients to Claude/ChatGPT?
- Will AI replace MSPs, or change what clients need from you?
Why attend
- Get the real state of AI for MSPs. Cut through the noise on what’s hype and what’s working in real practices right now.
- Answers to the questions clients are putting to you today. Practical, field-tested approaches you can use in your next client conversation.
- Learn from operators, not just vendors. Hear how leading MSP and vCISO firms are running AI inside their own businesses.
- See Cynomi’s new AI Co-Workers live. A first look at the agents that make adopting AI easier and safer in your own workflows.
Who you’ll hear from
Facilitator
Erin McLean, Chief Marketing Officer, Cynomi. Moderating the conversation and keeping it honest.
Cynomi
Roy Azoulay, CIO and Co-Founder, Cynomi. Co-built the platform that embeds CISO-level decision-making into everyday security work; spends his days on where AI genuinely changes secure service delivery, and where it quietly introduces risk.
Channel thought leaders
Andrew Morgan, Founder, Right of Boom. A leading voice in the MSP security community, focused on turning AI requests into strategic client conversations.
Dara Gibson, CEO and Owner, Cyber Ready. Helps service providers and their clients adopt AI without creating governance gaps or tool sprawl.
Thomas Bergman, vCISO, Proven IT. Works hands-on with clients from small business to mid-market, translating AI from a buzzword into measurable service-desk value.
See it live: Cynomi’s new AI Co-Workers
Adopting AI shouldn’t mean adding another tool your team has to babysit. Cynomi’s AI Co-Workers are agents that already understand each client’s posture and produce the policy, plan, report, or recommendation your team would otherwise build by hand, all inside the workflows you already use. We’ll demo them live so you can see exactly how Cynomi makes it easier to put AI agents to work in your own practice.
Save your seat
Can’t make it live? Register anyway and we’ll send you the recording and the full MSP AI Burning Questions Report.