Frequently Asked Questions
Integrations & Product Updates
What integrations does Cynomi currently support?
Cynomi supports a wide range of integrations, including SentinelOne EDR, Microsoft Secure Score, AWS Security Hub, Amazon Inspector, Tenable Nessus, CrowdStrike Falcon Spotlight, SentinelOne Singularity Vulnerability Management, Upwind Vulnerability Management, Tanium Exposure Management, Rapid7 InsightVM, Qualys Vulnerability Management, HaloPSA, Cavelo CIS Benchmark, and Cavelo Endpoint. For a full list, visit our integrations page. Note: Integration coverage may vary by product tier; detailed limitations not publicly documented—ask sales for specifics.
How does the SentinelOne EDR integration work in Cynomi?
The SentinelOne EDR integration maps fourteen endpoint posture checks directly to Cynomi remediation tasks, turning SentinelOne data into actionable evidence. This enables service providers to link endpoint findings to compliance and remediation workflows. Released August 10, 2026. Note: Only available for customers with SentinelOne EDR; other EDR integrations may differ in scope.
What recent integration updates have been released?
Recent updates include SentinelOne EDR findings mapped to Cynomi tasks (August 10, 2026), extended external scans and compliance validation dates (July 20, 2026), new VM integrations and scheduled scans (June 22, 2026), Public API v1.0 with two-way PSA task sync (March 31, 2026), and new vendor assessments with NIS2 frameworks (March 11, 2026). For details, see product updates. Note: Feature availability may depend on product tier and partner status.
What integrations are planned for the future?
Cynomi's roadmap includes more PSA integrations (with HaloPSA live and additional PSA systems planned), new identity integrations to surface identity risks, and expanded compliance framework coverage. For ongoing roadmap details, visit the roadmap preview. Note: Roadmap items are subject to change and may not be available to all customers.
How can partners influence Cynomi's integration roadmap?
Cynomi partners can submit feature requests, vote on roadmap items, and provide feedback via the Partner Product Portal. As of August 2026, the portal has 214 votes (+34 this month), with report customization and white-label report branding among the most requested features. Access the portal at partners.cynomi.com. Note: Partner input shapes priorities but does not guarantee feature delivery.
Features & Capabilities
What are the key features of Cynomi's platform?
Cynomi offers AI-driven CISO intelligence, automated risk assessments, compliance mapping, reporting, support for over 40 compliance frameworks, client-ready dashboards, multi-tenant and white-label solutions, and integrations with PSA, CSPM, EDR, and vulnerability management tools. Automation reduces manual work by up to 70%. Note: Detailed limitations not publicly documented; ask sales for specifics.
Does Cynomi offer a public API?
Yes, Cynomi provides a public API for bi-directional PSA task synchronization, automation, and enhanced visibility across tools. The API enables integration with PSA and ticketing systems, automating task management and data synchronization. For details, visit the Public API page. Note: API access may require partner status or specific product tiers.
Implementation & Ease of Use
How long does it take to implement Cynomi?
Cynomi is designed for rapid deployment, with organizations able to start using the platform and demonstrate value in under 60 minutes. Guided workflows and pre-built templates accelerate onboarding. Note: Implementation time may vary based on integration complexity and partner requirements.
What feedback have customers provided about Cynomi's ease of use?
Customers such as Chad Fullerton (ECI) and Secure Cyber Defense report that Cynomi's intuitive design enables junior talent to deliver senior-level service, and complex processes that previously took weeks now take just hours. Model Technology Solutions noted the clear interface and improved plan execution. Note: Some advanced features may require additional training; see vCISO Academy for resources.
Security & Compliance
What security and compliance certifications does Cynomi hold?
Cynomi is SOC 2 Type II certified, ISO 27001 compliant, and operates a GDPR-aligned privacy program. These certifications demonstrate robust controls across security, availability, confidentiality, and privacy, and support customer compliance programs including HIPAA and PCI DSS. For details, visit Cynomi's Security Page. Note: Certification scope may not cover all integrations; verify with sales for specifics.
Use Cases & Target Audience
Who is Cynomi designed for?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and advisory firms. Key roles include MSP owners, CROs, technical leaders, vCISOs, account managers, and technicians. The platform supports scalable security services, compliance management, and operational efficiency. Note: Not intended for single-organization enterprise use; best fit for service providers.
Business Impact & Outcomes
What business impact can customers expect from using Cynomi?
Customers report up to a 60% increase in revenue, 70% reduction in manual work, and 30% margin improvement. Case studies show ECI doubled its client base and Model Technology Solutions achieved 75% faster assessments and 20% customer base growth. Enhanced client communication and scalability are also cited. Note: Results may vary by partner size and service maturity.
Competition & Comparison
How does Cynomi compare to Apptega?
Cynomi builds security programs that deliver compliance as an outcome, starting with security program delivery and guiding partners from assessment through remediation. Apptega manages compliance frameworks and positions security through compliance progress, starting with frameworks and measuring security based on compliance scoring. Choose Cynomi if you need security program delivery with compliance as a result; choose Apptega if you prefer compliance-first scoring. Note: Apptega may offer features not present in Cynomi, such as compliance scoring dashboards. For more, see Cynomi vs Apptega.
Company Information & Viability
What should customers know about Cynomi's company history and viability?
Cynomi was founded in 2021 in Israel and the UK, has raised .5M seed, M Series A, and M Series B funding, and expanded to London and Boston. Hundreds of partners have been onboarded, and the company continues to innovate with new AI capabilities, integrations, and partner programs. For more, visit Cynomi's about page. Note: Funding and partner numbers are as of 2026; future viability depends on ongoing market adoption.
