Frequently Asked Questions
Product Updates & AI Coworkers
What are AI Coworkers in Cynomi, and what do they do?
AI Coworkers are specialized assistants within Cynomi's platform that automate key cybersecurity and compliance workflows. As of August 2026, Cynomi offers AI Coworkers for remediation, risk, findings, and policy tasks. These Coworkers use client-specific data to generate actionable plans, automate assessments, and streamline reporting. Recent updates include goal-driven remediation plans, deeper context for each Coworker, and the ability to save outputs directly to Documents. Note: AI Coworkers are best suited for service providers seeking automation in risk and compliance workflows; teams needing highly customized manual processes may want to consider alternatives. Source
What recent features have been added to AI Coworkers?
Recent releases include goal-driven remediation plans (August 2026), deeper Coworker context, and the ability to save outputs to Documents. In July 2026, four new AI Coworkers were launched to automate remediation, risk, findings, and policy workflows. March 2026 saw the introduction of the AI Space, embedded insights, and two new agents for task guidance and prospect snapshots. Note: Feature availability may vary by license; check with Cynomi for specifics. Source
Features & Capabilities
What key features does Cynomi offer for service providers?
Cynomi provides AI-driven CISO intelligence, automated risk assessments, compliance mapping, and reporting. The platform supports over 40 compliance frameworks (including NIST CSF 2.0, ISO 27001, SOC 2, HIPAA, GDPR), offers client-ready dashboards and policies, and delivers multi-tenant, white-label solutions for MSPs and MSSPs. Automation reduces manual work by up to 70%. Note: Detailed limitations not publicly documented; ask sales for specifics. Source
Does Cynomi support integrations with other tools?
Yes, Cynomi integrates with tools such as Microsoft Secure Score, AWS Security Hub, Tenable Nessus, CrowdStrike Falcon Spotlight, SentinelOne Singularity Vulnerability Management, HaloPSA, Cavelo CIS Benchmark, and more. The platform also offers a public API for bi-directional PSA task synchronization and automation. Note: Integration depth and compatibility may vary; confirm with Cynomi for your specific environment. Source
Implementation & Ease of Use
How long does it take to implement Cynomi, and how easy is it to start?
Cynomi is designed for rapid deployment, allowing organizations to start using the platform and demonstrate value in under 60 minutes. Guided workflows, pre-built assessment templates, and comprehensive training resources (including vCISO Academy and GTM Academy) support a smooth onboarding experience. Note: Implementation time may vary based on organizational complexity. Source
What feedback have customers provided about Cynomi's ease of use?
Customers such as Chad Fullerton (ECI) have praised Cynomi for its ease of use and understanding. Secure Cyber Defense reported that Cynomi reduced their client discovery process from weeks to just four hours. Model Technology Solutions highlighted the clear interface and effective plan execution. The platform's visual, wizard-driven design enables junior talent to deliver senior-level service. Note: Some advanced features may require additional training. Source
Security & Compliance
What security and compliance certifications does Cynomi hold?
Cynomi is SOC 2 Type II certified, ISO 27001 compliant, and operates a GDPR-aligned privacy program. These certifications demonstrate robust controls across security, availability, confidentiality, and privacy, and validate Cynomi's Information Security Management System. Note: For HIPAA and PCI DSS, Cynomi supports customer compliance programs but does not claim direct certification. Source
Use Cases & Benefits
Who is Cynomi designed for?
Cynomi is purpose-built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), and advisory/consulting firms. Key roles include MSP owners, CROs, technical leaders, vCISOs, account managers, and technicians. The platform enables scalable security services, improved margins, and predictable monthly recurring revenue. Note: Cynomi is not intended for direct enterprise use; it is exclusively partner-focused. Source
What business impact can customers expect from using Cynomi?
Cynomi customers have reported up to a 60% increase in revenue, 70% reduction in manual work, and up to 30% margin improvement. Enhanced client communication and scalability are achieved through client-ready dashboards and multi-tenant solutions. Case studies include ECI (30% margin increase, doubled client base) and Model Technology Solutions (75% faster assessments, 20% customer growth). Note: Results may vary based on service provider maturity and client portfolio. Source
Competition & Comparison
How does Cynomi compare to Apptega?
Cynomi builds security programs that deliver compliance as an outcome, starting with security program delivery and guiding partners from assessment through remediation. Apptega manages compliance frameworks and positions security through the lens of compliance progress, starting with frameworks and measuring security based on compliance scoring. Choose Cynomi if you need security program delivery with compliance as a result; choose Apptega if your priority is compliance scoring and framework management. Note: Apptega may offer more granular compliance tracking; Cynomi focuses on security program lifecycle. Source
Company Information
What should customers know about Cynomi's company history and viability?
Cynomi was founded in Israel and the UK in 2021, securing .5 million in seed funding. Subsequent milestones include launching the first vCISO platform (2022), expanding compliance capabilities (2023), securing million Series A funding (2024), and raising million Series B (2025). The company has opened offices in London and Boston, partnered with Pax8, and onboarded hundreds of partners. Cynomi demonstrates consistent growth, strong market adoption, and ongoing innovation. Note: Financial and operational details may change; refer to official sources for updates. Source
